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Remote Apple Technical Advisor Jobs in Arizona (NOW HIRING)

JDA

Sr Solutions Advisor, Retail & Grocery

Scottsdale, AZ · Remote

$120K - $150K/yr

US-Remote with the ability to travel up to 50%. What You'll Do: * Develop, articulate, and deliver ... ability to influence both technical and executive audiences * Ability to think creatively ...

TEKsystems

Remote ServiceNow Developer

Phoenix, AZ · Remote

$75 - $95/hr

Serve as a trusted advisor on ServiceNow best practices and platform optimization opportunities ... Collaborate with stakeholders to gather requirements and translate business needs into technical ...

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Remote Apple Technical Advisor information

What is the difference between Remote Apple Technical Advisor vs Remote Apple Support Specialist?

AspectRemote Apple Technical AdvisorRemote Apple Support Specialist
CredentialsApple Certified Support Professional (ACSP), technical knowledgeBasic Apple product knowledge, customer service skills
Work EnvironmentRemote, customer support centers, AppleCareRemote, Apple retail or support channels
Employer & IndustryApple, authorized service providersApple, third-party support companies
Search & Comparison IntentTechnical troubleshooting, product supportCustomer service, issue resolution

Remote Apple Technical Advisors focus on technical troubleshooting and in-depth support, often requiring certifications like ACSP. Remote Apple Support Specialists handle customer inquiries, providing basic assistance and troubleshooting. Both roles are remote, serve Apple customers, but differ mainly in technical complexity and certification requirements.

What is a Remote Apple Technical Advisor?

Remote Apple Technical Advisors are customer support professionals who assist Apple users with technical issues related to Apple products and services. They work from home and use online tools to troubleshoot problems, answer questions, and provide guidance on devices such as iPhones, iPads, Macs, and related software. These advisors are trained to deliver high-quality support while maintaining Apple's standards for customer service. Their responsibilities often include diagnosing issues, walking customers through solutions, and escalating complex cases when necessary.

What are some common challenges faced by Remote Apple Technical Advisors, and how can these be managed effectively?

Remote Apple Technical Advisors often encounter challenges such as troubleshooting complex technical issues without in-person access to devices, managing high call volumes, and adapting to rapidly changing product updates. To manage these effectively, advisors benefit from strong communication skills, continuous learning through Apple’s training resources, and effective time management. Collaboration with peers and escalation teams is also key, as sharing insights and solutions helps resolve customer issues efficiently while fostering a supportive remote work environment.

What are the key skills and qualifications needed to thrive as a Remote Apple Technical Advisor, and why are they important?

To thrive as a Remote Apple Technical Advisor, you need strong technical troubleshooting abilities, in-depth knowledge of Apple products, and typically a high school diploma or equivalent. Familiarity with customer support software, AppleCare systems, and remote diagnostic tools is essential. Excellent communication, patience, and problem-solving skills help build rapport with customers and resolve issues efficiently. These skills and qualities are vital to provide effective remote support, ensure customer satisfaction, and maintain Apple’s reputation for exceptional service.
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Remote Apple Technical Advisor jobs near you

Private Jet Advisor - Experienced Charter Sales Broker (Remote)

Silver Air Private Jets

Scottsdale, AZ • On-site, Remote

Full-time

Medical, Retirement, PTO

Re-posted yesterday

Job description

Description
Are you an elite sales professional looking to elevate your career in the competitive world of private aviation? Silver Air Private Jets is expanding, and we're seeking top-tier salespeople to join our dynamic team. If you're driven to build lasting relationships with high-net-worth clients, sell an industry-leading product, and be part of a company that values innovation and excellence, we want you onboard.

Why Silver Air?

At Silver Air, Private Jet Advisors are at the heart of our mission. We don’t just offer flights; we offer an unparalleled luxury experience. Our Flight Club, an invitation-only membership program, provides premium clients with seamless, hassle-free access to private jet services. As a PJA, you’ll have the opportunity to sell this exclusive membership and help clients streamline their private jet travel like never before.
Our aircraft management services stand out in the market for their transparency, efficiency, and customer-first approach, offering you the chance to sell a product that truly differentiates itself. With industry-leading certifications from top independent auditing firms, Silver Air stands as a beacon of safety, trust, and premium service in private aviation.

What We Offer
  • Flight Club Membership Sales: Sell an exclusive product that simplifies client travel and enhances their overall private jet experience. You'll be representing a brand that offers unparalleled service and benefits to its clients.
  • Aircraft Management Solutions: Sell a best-in-class aircraft management program designed to provide transparency, security, and efficiency for jet owners. Clients appreciate our approach, and you'll appreciate the opportunity to represent a truly competitive product in the marketplace.
  • Top Commissions & Earning Potential: We offer a highly competitive commission structure, rewarding your performance with industry-leading compensation. Your success directly translates into your financial rewards.
  • Exclusive Access to Elite Networks: Our strategic partnerships with luxury brands and high-end clubs open doors for you to build connections with affluent clientele and increase your reach in the market.
  • Work-Life Flexibility: Whether remote, hybrid, or in-office, we offer flexibility to balance your professional and personal life, ensuring you can thrive both in and outside of work.
  • Training & Support: We provide comprehensive onboarding and continuous support, ensuring that you have the tools, training, and resources to excel in your role.

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WHO YOU ARE:
As a Private Jet Advisor, you’re responsible for driving retail sales from your network of High Net Worth Individuals. You're passionate with a proven track record of increasing revenue growth through optimizing sales operations. To do that, you will need to have: 
  1. Strong understanding of business relationships; excellent personal and intuitive skills to develop and maintain these relationships.
  2. Work with High Net Worth individuals looking to utilize private aviation (High-end automotive dealers, wealth management, real estate, etc). 
  3. Be equipped with 2-5 years of hands-on Part 135 sales and sales operations experience, with proven expertise in developing and closing new retail sales opportunities to grow a successful book of business.
WHAT YOU’LL LEAD:  
Your priorities are:
  • Develop, implement and refine an effective charter marketing strategy by monitoring industry trends.
  • Partner with the executives to formulate, coordinate, and promote charter services.
  • Promote and sell charter block-time products.
  • Work with leadership to make the initial introduction to the client for any Part 91 or Part 135 management prospects, including compensation after completion.
WHO YOU’LL BE WORKING WITH: 
Beyond your sales leader, you’ll work cross-functionally with our Charter Sales, Flight Support, Finance & Accounting, and marketing teams to support our sales efforts. 

WHAT YOUR BENEFITS ARE:
Your success depends on how the rest of the team supports you. You'll see we strive to make Silver Air an incredible place to work for our sales professionals. Note that this position is full-time, with the flexibility of working remotely.
 
Our benefits are always evolving, though here's a peak into your perks: 
  • Unlimited PTO for full-time Team Members
  • Fully paid health insurance coverage for you and your family (full-time Team Members)
  • Generous personal development and employee assistance programs
  • Top-of-the-line equipment (Apple, Microsoft, Dell, Lenovo, etc.)
  • Flexible leadership team
  • You have the flexibility to make your own hours while earning commissions. 
  • Pet insurance
  • 401k/Roth with a 5% match on day one of hire.
  • HSA, FSA, and dependent care savings accounts