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Remote Apple Internships Jobs (NOW HIRING)

Experience in Apple retail or customer-facing technology support is a plus. A degree is welcome but ... Contribute to Support Knowledge Base Articles * Assist with onboarding of new Addigy Interns and ...

This is a fully remote position. You will be responsible for developing and maintaining features ... Support the mobile release process, including builds and submissions to the Apple App Store and ...

This is a fully remote position. You will be responsible for developing and maintaining features ... Support the mobile release process, including builds and submissions to the Apple App Store and ...

$20.50 - $26.50/hr

This position reports to BEM's Account Managers and is supported by multiple interns. Work can be ... Receive a free annual Spotify or Apple Music membership plus up to $25/month concert cash to attend ...

Student Experience - Customer NPS is better than Netflix, Apple, and Amazon. * Student Access ... This role is remote-flexible. We are located on South Congress Ave (next door to Allen's Boots ...

Remote Apple Internships information

See salary details

$12

$28

$45

How much do remote apple internships jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote apple internships in the United States is $28.70, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $36.54 per hour, depending on experience, location, and employer.

What are remote Apple internships?

Remote Apple internships are internship opportunities at Apple Inc. that allow students or recent graduates to work from home or another location rather than on-site at an Apple office. These internships typically offer hands-on experience in areas such as software engineering, design, marketing, and more, leveraging Apple's global projects and teams. Remote Apple interns often collaborate virtually, participate in team meetings, and contribute to real-world projects, all while gaining valuable industry experience and mentorship. Eligibility and application requirements may vary by role, but most remote internships are open to current students or recent graduates. Interns benefit from Apple's innovative culture and can build professional networks even while working remotely.

What are the typical expectations for communication and collaboration when participating in a remote Apple internship?

As a remote Apple intern, you will be expected to maintain regular communication with your team and mentor through virtual platforms like Slack, email, and video calls. Collaboration often involves participating in daily stand-ups, sharing progress in project management tools, and contributing to team meetings. Apple values proactive communication, so it's important to ask questions, provide updates, and seek feedback regularly. This ensures you stay aligned with your team and receive support as you work on your internship projects.

What are the key skills and qualifications needed to thrive in a remote Apple internship, and why are they important?

To thrive in a Remote Apple Internship, candidates typically need strong academic performance in relevant fields such as computer science, engineering, design, or business, along with foundational technical or analytical skills. Familiarity with Apple-specific tools (like Swift, Xcode, or Keynote), collaboration platforms, and version control systems is often expected. Standout interns demonstrate proactive communication, adaptability, and the ability to collaborate effectively in a virtual environment. These skills and qualities are crucial for contributing to team goals, adapting to Apple's fast-paced culture, and maximizing learning opportunities in a remote setting.
More about Remote Apple Internships jobs

What cities are hiring for Remote Apple Internships jobs?

Cities with the most Remote Apple Internships job openings:

What are the most commonly searched types of Apple Internships jobs?

The most popular types of Apple Internships jobs are:

What states have the most Remote Apple Internships jobs?

States with the most job openings for Remote Apple Internships jobs include:

Infographic showing various Remote Apple Internships job openings in the United States as of August 2026, with employment types broken down into 25% Internship, 62% Full Time, and 13% Part Time. Highlights an 100% Remote job distribution, with an average salary of $59,690 per year, or $28.7 per hour.

REMOTE | Support Engineer - Tier 1

Addigy, Inc.

Miami, FL • On-site, Remote

$50K - $55K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Support Engineer - Tier 1 Miami
Ideal for individuals with a love for Apple devices and a background in Computer Science, I.T., or related fields. Experience in Apple retail or customer-facing technology support is a plus.
A degree is welcome but not required; equivalent experience will also be considered.
This position is remote, and the ideal candidate would reside near Miami or Orlando for occasional in-person meetings.
Role: Support Engineer - Tier 1 Miami
Commitment: Full Time + for a High-Tech SaaS Company
Reports to: Director of Customer Support
Direct Reports: None
Location: Remote - Working Hours/East Coast Time Zone
Hours: 12:00 p.m. - 8:00 p.m. (training will be approximately 6 weeks 9:30am - 5:30pm)
Tech Stack: G-Suite, Slack, Zoom, Jira Discovery (roadmap), Confluence, Forethought, Zendesk.
Near Term Performance Objective for the Role
Provide industry leading white glove customer service and support to our customers who are also IT Professionals.
Making an Impact / Responsibilities
  • Timely handling of incoming support tickets through all pertinent channels
  • Escalation of complex support issues to Tier 2 Support Engineers to get the ticket resolved
  • Contribute to Support Knowledge Base Articles
  • Assist with onboarding of new Addigy Interns and Tier 1 Support Engineers

You'll be successful by doing the following things:
  • Work on Zendesk tickets and resolve issues with superior customer satisfaction
  • Address customer inquiries via email, chat, phone, etc.
  • Troubleshoot macOS, iPadOS, and iOS environments; escalate when needed
  • Proactively call customers to better understand complex issues
  • Research and identify solutions before escalating
  • Use internal documentation/resources to resolve issues
  • Create/update Knowledge Base articles
  • Assist with onboarding/training of Interns
  • Follow SOPs to log/document issues; escalate unresolved cases
  • Continuously identify ways to improve processes and customer experience

Scorecard / Performance Metrics
  • Take ownership of 6-8 new support tickets daily from the support queue
  • Manage 15-20+ support tickets daily with timely responses
  • Complete all required training and certifications (ACA, ACE, Apple)

Additionally:
  • Be positive, adaptable and collaborative
  • Work effectively in a fast-moving, evolving environment
  • Be self-motivated, goal-oriented, and curious
  • Demonstrate critical thinking and problem-solving skills

Compensation & Benefits
Your success will be measured and recognized through base compensation based on experience and qualifications starting at $50,000 - $55,000 with eligibility for an annual bonus based on both personal and company performance. We also offer a market competitive benefit package.
Other Expectations as part of the Addigy Team:
  • Set quarterly Rocks/performance milestones with your manager and review progress each quarter
  • Participate in Weekly 1:1 meetings with your manager
  • Capture your measurable results on the weekly scorecard in Ninety.io
  • Participate in weekly L10 Team Meetings
  • Attend All Hands Meetings and other company events as requested
  • Attend other cross-functional team meetings as requested

Potential Career Paths
  • Support Engineer Tier 2

About Addigy
Addigy is a successful, growing, Miami-based SaaS company building software to support the Apple Community. Our mission is to empower Managed Service Providers (MSPs) and Internal IT teams with industry-leading solutions for Apple device management. We are committed to security, scalability, and delivering the best Apple experience.
Addigy leverages EOS (Entrepreneurial Operating System.) To learn more, review Addigy's VTO (attached), view this video on Level 10 Meetings, or other videos on the website, or listen/read Traction by Gino Wickman.
Core Solutions:
  • Security & Compliance: Secure access controls, encrypted communications, regular compliance updates
  • Device Management & Information: Real-time monitoring, maintenance, reporting of Apple devices
  • Monitoring & Remediation: Tools for proactive issue resolution, troubleshooting, and compliance
  • Customizable Configuration: Tailor device management with policies and automation
  • Lifecycle Management: User-friendly console for onboarding and offboarding devices

Our Core Values
We live by our core values:
  • Humble: Share credit, admit mistakes, and support the team
  • Hungry: Go above and beyond, take initiative, and stay passionate
  • Smart: Show empathy, listen actively, and adapt communication styles

Compliance Statements
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this role.
Nothing in this job description creates an employment contract. Employment at Addigy is at-will and may be terminated by either party at any time, with or without cause or notice, consistent with applicable law.
Addigy is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.