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Remote Answering Service Operator Jobs in Texas (NOW HIRING)

SAIC

D10 Remote Pilot Operator

Dallas, TX · Remote

We are looking for a Full-time, Remote Pilot Operator (RPO) candidates to join the SAIC Controller ... To provide such air traffic services, the FAA trains new air traffic control specialists and ...

TransPerfect

Customer Service Representative

El Paso, TX · Remote

$14.50 - $19.75/hr

Answering inbound calls from customers ranging from billing to technical support. * Providing clear ... remote interpreting solutions, including over-the-phone interpretation (OPI), video remote ...

TransPerfect

Customer Service Representative

El Paso, TX · Remote

$14.50 - $19.75/hr

Answering inbound calls from customers ranging from billing to technical support. * Providing clear ... remote interpreting solutions, including over-the-phone interpretation (OPI), video remote ...

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Remote Answering Service Operator information

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$7

$17

$32

How much do remote answering service operator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote answering service operator in Texas is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $19.71 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote answering service operators, and how can they be managed effectively?

Remote answering service operators often encounter challenges such as managing multiple calls simultaneously, maintaining professionalism under pressure, and adapting to various client protocols. Effective time management, clear communication, and familiarity with client-specific guidelines are essential for success. Regular training and open communication with supervisors also help operators stay informed about updates, ensuring a smooth workflow and high-quality customer service.

What is a remote answering service operator?

Remote Answering Service Operators are professionals who handle incoming calls and messages for businesses or individuals from a remote location. They provide customer support, take messages, forward calls, schedule appointments, and relay important information. Working from home or other remote settings, they use specialized software and communication tools to ensure efficient and professional service. This role is essential for businesses that require 24/7 availability or need support outside of regular office hours. Excellent communication, multitasking, and customer service skills are important for success in this position.

What are the key skills and qualifications needed to thrive as a remote answering service operator?

To thrive as a Remote Answering Service Operator, you need excellent verbal communication skills, strong listening abilities, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with call center software, multi-line phone systems, and CRM tools is typically required. Outstanding customer service, patience, and multitasking are key soft skills that set top operators apart. These skills are crucial for ensuring accurate message delivery, client satisfaction, and efficient handling of high call volumes in a remote environment.

What is the difference between Remote Answering Service Operator vs Virtual Receptionist?

AspectRemote Answering Service OperatorVirtual Receptionist
CredentialsBasic communication skills, sometimes customer service experienceSimilar; often customer service or administrative background
Work EnvironmentHome-based, handling calls for multiple clientsHome-based, managing calls, scheduling, and client communication
Employer & IndustryAnswering service companies, call centersSmall businesses, entrepreneurs, professional services
Search & Comparison IntentYes, often compared for call handling rolesYes, similar role with added administrative duties

The main difference is that a Remote Answering Service Operator primarily handles incoming calls for multiple clients, focusing on call answering and basic customer interaction. A Virtual Receptionist often performs additional administrative tasks like scheduling and email management. Both roles require strong communication skills and are home-based, but Virtual Receptionists typically have a broader scope of responsibilities.

What are popular job titles related to Remote Answering Service Operator jobs in Texas? For Remote Answering Service Operator jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Answering Service Operator jobs in Texas look for? The top searched job categories for Remote Answering Service Operator jobs in Texas are:
What cities in Texas are hiring for Remote Answering Service Operator jobs? Cities in Texas with the most Remote Answering Service Operator job openings:
Remote Answering Service Operator jobs near you
Infographic showing various Remote Answering Service Operator job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,321 per year, or $17.9 per hour.

Customer Service Agent (Remote)

Spay Neuter Network

Crandall, TX • Remote

$15 - $17/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary:
As a high-volume organization providing services to over 50,000 pets annually, we need a strong, dynamic, and experienced customer service specialist. Our 5-representative Customer Service Center completes 4,000-5,000 calls each month. To be a successful Customer Service Agent, you should be customer-focused, detail-oriented, and efficient. We are looking for someone who is polite, reliable, knowledgeable, adaptable, and driven by a desire to help people and their pets.
Skills/Experience:
  • At least 1 year of customer service experience required.
  • Candidates must have computer experience in Microsoft suite and Google suite of products.
  • Candidates must be available to work a flexible schedule Monday – Saturday between the hours of 7 am-6 pm.
  • Bilingual (English/Spanish) is preferred but not required.
  • Strong active listening and verbal communication skills.
  • Excellent interpersonal skills and flexibility in working with people.
Essential Functions/Responsibilities:
  • Basic cross-training to develop an understanding of Clinic Customer Service, Wellness Clinic, Surgery Veterinary Clinic, and Community Engagement and Resources departments.
  • Handle a high volume of inbound and outbound calls in a timely manner.
  • Promoting and delivering customer service excellence with a friendly and compassionate attitude.
  • Assisting clients by estimating costs of services, referrals to other pet resources and setting up spay/neuter appointments.
  • Able to problem solve with pet owners on solutions to help their pets.
  • Actively participating in reaching department service goals by meeting and/or exceeding assigned service and call quotas, excellent customer service, efficiency, etc.
  • Communicating clearly through varying channels including but not limited to email, phone conversations and face-to-face dialogue.
  • Must be able to communicate basic veterinary concepts to clients and be able to accurately relay information provided by a veterinarian.
  • Answering client questions and inquiries thoroughly and promptly.
  • Must be able to multitask and manage time efficiently.
  • Must be able to work under stressful conditions and work efficiently and effectively under those conditions.
  • Must have the ability to rapidly and accurately process information.
  • Must have the ability to cope with frustrating situations and remain calm.
  • Maintain clean and organized work areas.
  • Protect confidential information on customers and donors.
  • Be punctual at work and at break times.
  • Proven ability to work autonomously and achieve results in a remote work environment.
  • Must be able to work weekends for special events or other irregular hours as required for business needs.
  • Additional job-related tasks as assigned.
Physical Requirements:
  • Ability to sit for long periods of time.

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