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Crop Insurance Adjuster Location: Remote-CA Reports To: Joe Kemph Employment Type: Full Time Job ... Imagine joining a team that's part of an organization that shares your passion for American ...

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Remote - Washington (Central Washington) Reports To: Regional Claims Manager Employment Type ... Imagine joining a team that's part of an organization that shares your passion for American ...

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Remote-Kansas Reports To: Area Claims Supervisor Employment Type: Full time Job Requisition ID ... Imagine joining a team that's part of an organization that shares your passion for American ...

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Remote-Oklahoma Reports To: Area Claims Supervisor Employment Type: Full-time Job Requisition ID ... Imagine joining a team that's part of an organization that shares your passion for American ...

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Remote - Texas (Panhandle) Reports To: Regional Claims Manager Employment Type: Full-time Job ... Imagine joining a team that's part of an organization that shares your passion for American ...

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Remote - Minnesota Reports To: Area Claims Supervisor Employment Type: Full time Job Requisition ID ... Imagine joining a team that's part of an organization that shares your passion for American ...

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Remote American Family Insurance Adjuster information

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$19.5K

$74.7K

$110.5K

How much do remote american family insurance adjuster jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote american family insurance adjuster in the United States is $74,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What does a remote American Family Insurance adjuster do?

A Remote American Family Insurance Adjuster is responsible for evaluating insurance claims for American Family Insurance customers while working from a remote location. Their duties include investigating claims, reviewing documentation, assessing damage, and determining the amount of compensation owed to policyholders. They communicate with customers, contractors, and other parties via phone, email, or video calls, ensuring that claims are processed efficiently and fairly. Remote adjusters must be detail-oriented, have strong communication skills, and be knowledgeable about insurance policies and regulations.

What are the key skills and qualifications needed to thrive as a remote American Family Insurance adjuster?

To thrive as a Remote American Family Insurance Adjuster, you need a solid understanding of insurance policies, claims investigation, and risk assessment, often supported by a bachelor’s degree or relevant experience in insurance. Familiarity with claims management software, estimating tools like Xactimate, and possibly a state adjuster license is typically required. Strong communication, negotiation, and problem-solving skills set top adjusters apart when handling clients remotely. These abilities ensure accurate claims processing, customer satisfaction, and effective resolution of cases in a virtual work environment.

What are some common challenges faced by remote American Family Insurance adjusters, and how can they be effectively managed?

Remote American Family Insurance Adjusters often encounter challenges such as managing a high volume of claims, staying organized without in-person supervision, and maintaining effective communication with policyholders and team members. To address these, adjusters typically utilize robust digital tools for case management, attend regular virtual meetings, and prioritize proactive outreach to clients. Being adaptable and self-motivated is key, as is seeking support from peers and supervisors when complex claims arise.

What is the difference between Remote American Family Insurance Adjuster vs Remote State Farm Insurance Adjuster?

AspectRemote American Family Insurance Adjuster

The Remote American Family Insurance Adjuster and the Remote State Farm Insurance Adjuster share similar credentials, work environments, and industry usage. Both roles typically require insurance adjuster licenses, involve evaluating claims remotely, and are employed by major insurance companies. The main differences lie in company policies, claim types handled, and regional focus. Overall, they serve similar functions within the insurance industry but represent different employer brands.

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Remote American Family Insurance Adjuster jobs near you
Infographic showing various Remote American Family Insurance Adjuster job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $74,680 per year, or $35.9 per hour.

Senior Desk Adjuster, Home Liability - Remote

American Family Mutual Insurance Company

Madison, WI • On-site, Remote

$69K - $115K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

In this senior level role, you'll investigates and maintain complex or highly complex claims property/casualty homeowner claims. Determines liability, secures information, reviews coverages, arranges appraisals, and settles claims. May specialize in liability, property, or catastrophe claims.
Position Compensation Range:
$69,000.00 - $115,000.00
Pay Rate Type:
Salary
Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.
Primary Accountabilities
  • Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
  • Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis.
  • Handle 3rd party claims under multiple policy types and numerous endorsements.
  • Conducts on-site inspections when needed, evaluates damages and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
  • Responds to customer inquiries, makes appropriate decisions, and closes file as needed.
  • Interprets and determines policies, leases, by-laws, declarations, articles, and contract coverages and applies to all parties for assigned losses.
  • Makes independent decisions and self-supervises most files and recognizes when assistance is needed.
  • Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
  • Serves as a mentor and subject matter expert for less experienced adjusters.
  • May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.

Specialized Knowledge & Skills Requirements
  • Demonstrated experience providing customer-driven solutions, support or service.
  • Demonstrated experience handling 3rd party, multi-line claims.
  • Demonstrated experience handling simple to moderately complex.
  • Extensive knowledge and understanding of policies and endorsements.
  • Extensive knowledge of each phase of the claim handling process.

Licenses
  • Obtain state specific property casualty claims licensing as required.

Travel Requirements
  • Up to 10%.

Physical Requirements
  • Work that primarily involves sitting/standing.

Additional Information
  • To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.
  • Offer to selected candidate will be made contingent on the results of applicable background checks
  • Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
  • Sponsorship will not be considered for this position unless specified in the posting

In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home, proximate to one of our office locations (within approximately 35-50 miles). On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events.
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.
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