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Remote Amazon It Help Desk Jobs in Silver Spring, MD

System One

Senior Help Desk Engineer

Bethesda, MD · Remote

$80K - $95K/yr

Requirements * Minimum of 5+ years of IT support experience, including at least 2 years in a ... Familiarity with help desk ticketing systems and remote support tools * Onsite work commitment of ...

System One

IT Engineer - Windows and macOS

Bethesda, MD · Remote

$40 - $60/hr

... Remote Rate: $40/hr. to $60/hr. commensurate with experience System One IT is seeking an IT Enginee ... This is not a Tier 1 help desk role -- you will design, implement, and maintain technical controls ...

System One

IT Engineer - Windows and macOS

Bethesda, MD · Remote

$40 - $60/hr

... Remote Rate: $40/hr. to $60/hr. commensurate with experience System One IT is seeking an IT Enginee ... This is not a Tier 1 help desk role -- you will design, implement, and maintain technical controls ...

System One

IT Engineer - Windows and macOS

Bethesda, MD · Remote

$40 - $60/hr

... Remote Rate: $40/hr. to $60/hr. commensurate with experience System One IT is seeking an IT Enginee ... This is not a Tier 1 help desk role -- you will design, implement, and maintain technical controls ...

System One

IT Engineer - Windows and macOS

Bethesda, MD · Remote

$40 - $60/hr

... Remote Rate: $40/hr. to $60/hr. commensurate with experience System One IT is seeking an IT Enginee ... This is not a Tier 1 help desk role -- you will design, implement, and maintain technical controls ...

System One

IT Engineer - Windows and macOS

Bethesda, MD · Remote

$40 - $60/hr

... Remote Rate: $40/hr. to $60/hr. commensurate with experience System One IT is seeking an IT Enginee ... This is not a Tier 1 help desk role -- you will design, implement, and maintain technical controls ...

Aretec Inc

Tier I Shift Supervisor

Ashburn, VA · Remote

Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and ... Required QualificationsMinimum 2 years of experience in an IT help desk or service desk environment.

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

Bachelor's degree in Information Technology, Cybersecurity, or a related field preferred ... Experience supporting VDI environments and remote access connectivity for Windows and macOS users

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

Bachelor's degree in Information Technology, Cybersecurity, or a related field preferred ... Experience supporting VDI environments and remote access connectivity for Windows and macOS users

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

Bachelor's degree in Information Technology, Cybersecurity, or a related field preferred ... Experience supporting VDI environments and remote access connectivity for Windows and macOS users

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

Bachelor's degree in Information Technology, Cybersecurity, or a related field preferred ... Experience supporting VDI environments and remote access connectivity for Windows and macOS users

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Showing results 21-40

All JobsAmazon It Help Desk JobsRemote Amazon It Help Desk JobsRemote Amazon It Help Desk Jobs in Silver Spring, MD

Remote Amazon It Help Desk information

See Silver Spring, MD salary details

$38.8K

$86.6K

$128.7K

How much do remote amazon it help desk jobs pay per year?

As of Sep 3, 2026, the average yearly pay for remote amazon it help desk in Silver Spring, MD is $86,611.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,200.00 and $103,400.00 per year, depending on experience, location, and employer.

What is the difference between Remote Amazon It Help Desk vs Remote Microsoft Support Specialist?

AspectRemote Amazon It Help DeskRemote Microsoft Support Specialist
CertificationsCompTIA A+, Amazon AWS certificationsMicrosoft Certified: Modern Desktop Administrator, CompTIA A+
Work EnvironmentRemote, customer support, troubleshooting Amazon-related issuesRemote, technical support, troubleshooting Microsoft products
Industry UsagePrimarily e-commerce, retail, cloud servicesPrimarily enterprise IT, software, and hardware support

The Remote Amazon It Help Desk and Remote Microsoft Support Specialist roles both require technical certifications and involve remote troubleshooting. However, the Amazon role focuses on supporting Amazon's e-commerce and cloud services, while the Microsoft role centers on supporting Microsoft products and enterprise solutions. Both positions serve similar customer support functions but differ in industry focus and technical expertise.

What are popular job titles related to Remote Amazon It Help Desk jobs in Silver Spring, MD?

For Remote Amazon It Help Desk jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Remote Amazon It Help Desk jobs in Silver Spring, MD look for?

The top searched job categories for Remote Amazon It Help Desk jobs in Silver Spring, MD are:

Remote Amazon It Help Desk jobs near you

Senior Help Desk Engineer

System One

Bethesda, MD • Remote

$80K - $95K/yr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago

Job description

Job Title: Senior Help Desk Engineer Location: Onsite 5 days a week in Bethesda, Maryland Type: Contract Compensation: $80,000 - $95,000 annually Contractor Work Model: Onsite Security Clearance: US Citizenship required

Responsibilities

  • Manage and coordinate the activities of the onsite and offshore help desk team.
  • Serve as an escalation point for complex technical issues.
  • Monitor ticket queues and ensure SLAs are met.
  • Identify recurring issues and recommend process or infrastructure improvements.
  • Collaborate with internal departments to support technology needs and initiatives.
  • Maintain documentation and ensure knowledge sharing within the team.
Requirements
  • Minimum of 5+ years of IT support experience, including at least 2 years in a supervisory or lead role
  • Strong knowledge of Windows environments, Office 365, and common business applications
  • Experience managing hybrid or distributed support teams
  • Excellent problem-solving and communication skills
  • Familiarity with help desk ticketing systems and remote support tools
  • Onsite work commitment of 40 hours per week
  • Onsite support experience in a professional environment
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M-2 #LI-CK1 Ref: #850-Rockville (ALTA IT)

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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