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Remote Amazon Customer Service Jobs (NOW HIRING)

Brandwoven

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Client Success Manager - Amazon

Portland, OR · Remote

$70K - $95K/yr

... * 2-3 years customer service and/or account management experience * Experience working with ... Remote work environment, 3 weeks PTO, 2 personal days and 10 paid holidays * Wellness: Medical ...

HB Travels

Customer Service Specialist (Remote)

$17.50 - $23/hr

Customer Service Specialist (Remote) Seaview, VIC, Australia Or refer someone Job Openings Customer Service Specialist (Remote) About the Job Customer Service Specialist (Remote) About the Role We ...

Burjline Builders

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative As a Remote Customer Service Representative, you will play a key role in delivering exceptional customer experiences by providing timely, professional, and ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Sacramento, California, United States Job Openings Customer Service Representative- Remote About the Job Customer Service Representative- Remote Important: You ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Washington, District of Columbia, United States Job Openings Customer Service Representative- Remote About the Job Customer Service Representative- Remote ...

Traveling with Tasha

$14.75 - $20.25/hr

Customer Service Representative (Remote) Houston, Texas, United States $ 30,000.00 - 75,000.00 (US Dollar) Or refer someone About the Job We are seeking a Remote Customer Service Representative to ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Warren, MI, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes to ...

Next Stop Travels

Remote Customer Service Representative

$16.50 - $22.25/hr

About the job Remote Customer Service Representative Company Overview: Next Stop Travel is a fully remote organization that specializes in coordinating customized planning and support services for a ...

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How much do remote amazon customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote amazon customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Does Amazon hire remote customer service agents?

Yes, Amazon hires remote customer service agents to handle customer inquiries and support. These roles typically require good communication skills, a quiet work environment, and sometimes specific technical tools or certifications. Remote positions often offer flexible schedules and are available in various regions where Amazon operates.

Does Amazon offer fully remote jobs?

Amazon offers some customer service roles, including remote Amazon Customer Service positions, which are fully remote. These jobs typically require strong communication skills, computer proficiency, and the ability to work independently in a virtual environment.

What are the key skills and qualifications needed for remote Amazon customer service?

To thrive as a Remote Amazon Customer Service representative, you should have strong communication skills, problem-solving abilities, and previous experience in customer service roles, often backed by a high school diploma or equivalent. Familiarity with Amazon's internal CRM platforms, basic computer literacy, and ability to navigate multiple software tools simultaneously are key technical requirements. Exceptional patience, empathy, and adaptability help set top performers apart in managing a diverse customer base and high-volume workload. These skills and qualities are crucial for delivering outstanding support, resolving customer issues efficiently, and upholding Amazon's reputation for excellent service in a remote environment.

What is a remote Amazon customer service?

A Remote Amazon Customer Service job involves assisting customers with their inquiries, orders, and issues via phone, chat, or email from a home-based location. Employees provide support by resolving concerns, processing returns, and answering product-related questions. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. It is ideal for individuals who enjoy helping customers and prefer a flexible, work-from-home environment.

What does a remote Amazon customer service representative do?

A typical day as a Remote Amazon Customer Service representative involves assisting customers via phone, chat, or email with inquiries related to orders, returns, or account issues. You will use Amazon’s internal systems to access customer data, process refunds or replacements, and troubleshoot common problems. Coordinating with other team members or departments may sometimes be necessary to resolve complex issues. While the role is fast-paced and can handle high volumes of requests, you will have access to training and support from supervisors and peers to help you succeed. This remote position offers a structured schedule and opportunities to develop skills that can lead to advancement within Amazon’s vast customer service network.

More about Remote Amazon Customer Service jobs
What cities are hiring for Remote Amazon Customer Service jobs? Cities with the most Remote Amazon Customer Service job openings:
What are the most commonly searched types of Amazon Customer Service jobs? The most popular types of Amazon Customer Service jobs are:
What states have the most Remote Amazon Customer Service jobs? States with the most job openings for Remote Amazon Customer Service jobs include:
What job categories do people searching Remote Amazon Customer Service jobs look for? The top searched job categories for Remote Amazon Customer Service jobs are:
Remote Amazon Customer Service jobs near you
Infographic showing various Remote Amazon Customer Service job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Client Success Manager - Amazon

Brandwoven

Portland, OR • Remote

$70K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

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Job description

Job Type: Full Time/Salary
Job Location: REMOTE
Who we are:

Brandwoven is a rapidly growing sales management firm dedicated to the success of our clients, and solving today's marketplace challenges. Brandwoven offers marketplace management services for Amazon, Walmart.com, Target.com and more. We partner with consumer products brands to help marketplace strategies based on their unique business needs. Success for us is about more than just driving sales, it’s also about telling our client’s brand story on the world’s largest online marketplaces.

How we work:

We work hard, we have fun, and we put our clients first, always. Independent thinking, initiative and a positive attitude are an absolute must in our highly collaborative environment. Those who are successful at Brandwovenare self-starters who want to make themselves, and our team, better every day.

Who we are looking for:

Brandwoven is looking for an experienced Amazon Seller Central and Vendor Central Manager to work on the front lines with our brand partners as we manage their e-commerce business.

This person’s experience will enable them to engage with our clients and ensure every detail of their experience is curated, deadlines are met, and the service is exceptional along the way. The position’s role is to ensure each aspect of our client’s Amazon business is thriving.


Responsibilities:

  • Be the Amazon subject matter expert when interacting with clients
  • Work with Client Coordinator to maintain client catalogs and best in class digital merchandising content
  • Predict and avoid any/all potential pitfalls our clients may encounter within the Amazon system
  • Leverage internal resources to develop creative for product listings, maintain effective marketing campaigns and manage inventory/forecasts for our clients
  • Responsible for the on-time completion for all "deliverables" for assigned clients
  • Actively troubleshoot and solve problems for our clients within the Amazon ecosystem
  • Work with account director to develop client-specific Amazon strategies
  • Stay on the cutting edge of all changes within the Amazon system
  • Other responsibilities that come with working at a high-growth startup

Successful Candidates:

  • 2-3 years’ experience working in and around the Amazon ecosystem
  • 2-3 years customer service and/or account management experience
  • Experience working with consumer products brands
  • Detailed oriented, diligent and organized
  • Ability to multi-task, communicate and collaborate with internal teams and clients
  • Bachelor’s degree in business, marketing or related field required


Compensation and Benefits:

  • Work/Life Balance: Remote work environment, 3 weeks PTO, 2 personal days and 10 paid holidays
  • Wellness: Medical, Dental and Vision insurance
  • Financial Well-Being: Competitive salary with 401k and 4% employer match


Job Type: Full Time/Salary
Location: Remote
Brandwoven affirms the diversity of our local communities including race, religion, national or ethnic origin, sexual orientation, and gender identity / expression. We welcome candidates who reflect our growing regional and national diversity
We do not accept inquiries about individual applications.

Company Description

Brandwoven is a rapidly growing marketplace management firm dedicated to the success of our clients on the Amazon, Walmart.com and Target.com platforms. We partner with consumer products brands to help implement an ideal Amazon strategy based on their unique business needs. Success for us is about more than just driving sales, it’s also about telling our client’s brand story on the world’s largest online marketplace.