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Remote Amazon Connect Jobs in Washington (NOW HIRING)

System One

AWS Cloud Platform Architect

Mclean, VA · Remote

$66.25 - $87/hr

AWS Cloud Platform Architect 100% remote Must be able to obtain Public Trust Clearance W2 ... Strong knowledge of cloud networking, including VPCs, VPNs, Direct Connect, load balancing, and ...

System One

AWS Cloud Platform Architect

Mclean, VA · Remote

$66.25 - $87/hr

AWS Cloud Platform Architect 100% remote Must be able to obtain Public Trust Clearance W2 ... Strong knowledge of cloud networking, including VPCs, VPNs, Direct Connect, load balancing, and ...

System One

AWS Cloud Platform Architect

Mclean, VA · Remote

$66.25 - $87/hr

AWS Cloud Platform Architect 100% remote Must be able to obtain Public Trust Clearance W2 ... Strong knowledge of cloud networking, including VPCs, VPNs, Direct Connect, load balancing, and ...

System One

AWS Cloud Platform Architect

Mclean, VA · Remote

$66.25 - $87/hr

AWS Cloud Platform Architect 100% remote Must be able to obtain Public Trust Clearance W2 ... Strong knowledge of cloud networking, including VPCs, VPNs, Direct Connect, load balancing, and ...

System One

AWS Cloud Platform Architect

Mclean, VA · Remote

$66.25 - $87/hr

AWS Cloud Platform Architect 100% remote Must be able to obtain Public Trust Clearance W2 ... Strong knowledge of cloud networking, including VPCs, VPNs, Direct Connect, load balancing, and ...

System One

AWS Cloud Platform Architect

Mclean, VA · Remote

$66.25 - $87/hr

AWS Cloud Platform Architect 100% remote Must be able to obtain Public Trust Clearance W2 ... Strong knowledge of cloud networking, including VPCs, VPNs, Direct Connect, load balancing, and ...

System One

AWS Cloud Platform Architect

Mclean, VA · Remote

$66.25 - $87/hr

AWS Cloud Platform Architect 100% remote Must be able to obtain Public Trust Clearance W2 ... Strong knowledge of cloud networking, including VPCs, VPNs, Direct Connect, load balancing, and ...

System One

AWS Cloud Platform Architect

Mclean, VA · Remote

$66.25 - $87/hr

AWS Cloud Platform Architect 100% remote Must be able to obtain Public Trust Clearance W2 ... Strong knowledge of cloud networking, including VPCs, VPNs, Direct Connect, load balancing, and ...

System One

AWS Cloud Platform Architect

Mclean, VA · Remote

$66.25 - $87/hr

AWS Cloud Platform Architect 100% remote Must be able to obtain Public Trust Clearance W2 ... Strong knowledge of cloud networking, including VPCs, VPNs, Direct Connect, load balancing, and ...

System One

AWS Cloud Platform Architect

Mclean, VA · Remote

$66.25 - $87/hr

AWS Cloud Platform Architect 100% remote Must be able to obtain Public Trust Clearance W2 ... Strong knowledge of cloud networking, including VPCs, VPNs, Direct Connect, load balancing, and ...

System One

AWS Cloud Platform Architect

Mclean, VA · Remote

$66.25 - $87/hr

AWS Cloud Platform Architect 100% remote Must be able to obtain Public Trust Clearance W2 ... Strong knowledge of cloud networking, including VPCs, VPNs, Direct Connect, load balancing, and ...

GetWellNetwork, Inc.

Network Engineer

Bethesda, MD · Remote

... our local and remote networks, VPN connections, and associated systems and processes. Support ... They will help others see how their systems and related decisions connect to the bigger picture and ...

GetWellNetwork, Inc.

Network Engineer

Bethesda, MD · On-site +1

... our local and remote networks, VPN connections, and associated systems and processes. Support ... They will help others see how their systems and related decisions connect to the bigger picture and ...

System One

GenAI Data Automation Engineer

Washington, DC · Remote

$48.95/hr

Washington, DC (Remote) Type: Contract To Hire Compensation: $48.95 /hr Security Clearance: Public ... Integrate AWS Connect CRM data into the enterprise data pipeline for analytics and operational ...

System One

GenAI Data Automation Engineer

Washington, DC · Remote

$48.95/hr

Washington, DC (Remote) Type: Contract To Hire Compensation: $48.95 /hr Security Clearance: Public ... Integrate AWS Connect CRM data into the enterprise data pipeline for analytics and operational ...

System One

GenAI Data Automation Engineer

Washington, DC · Remote

$48.95/hr

Washington, DC (Remote) Type: Contract To Hire Compensation: $48.95 /hr Security Clearance: Public ... Integrate AWS Connect CRM data into the enterprise data pipeline for analytics and operational ...

System One

GenAI Data Automation Engineer

Washington, DC · Remote

$48.95/hr

Washington, DC (Remote) Type: Contract To Hire Compensation: $48.95 /hr Security Clearance: Public ... Integrate AWS Connect CRM data into the enterprise data pipeline for analytics and operational ...

System One

GenAI Data Automation Engineer

Washington, DC · Remote

$48.95/hr

Washington, DC (Remote) Type: Contract To Hire Compensation: $48.95 /hr Security Clearance: Public ... Integrate AWS Connect CRM data into the enterprise data pipeline for analytics and operational ...

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Showing results 21-40

All JobsAmazon Connect JobsRemote Amazon Connect JobsRemote Amazon Connect Jobs in Washington

Remote Amazon Connect information

What is a remote Amazon Connect?

A Remote Amazon Connect job typically involves working with Amazon Connect, a cloud-based contact center service offered by Amazon Web Services (AWS), from a remote location. Professionals in these roles may be responsible for setting up, managing, or supporting Amazon Connect environments, integrating it with other systems, or assisting customers and users. Common positions include technical support, solutions architect, customer service representative, or cloud engineer. These jobs allow individuals to work from home or any location with internet access, providing flexibility and access to global opportunities.

What are the key skills and qualifications needed to thrive as a remote Amazon Connect specialist?

To excel as a Remote Amazon Connect Specialist, you need a deep understanding of cloud-based contact center solutions, telephony systems, and experience with AWS services such as Amazon Connect, Lambda, and S3. Familiarity with call flow design tools, APIs, and AWS certifications like AWS Certified Solutions Architect or AWS Certified Developer are highly beneficial. Strong problem-solving abilities, clear communication, and the capacity to work independently make candidates stand out in remote settings. These skills and qualifications are essential to effectively deploy, optimize, and support scalable customer contact solutions while collaborating remotely with teams and clients.

What are some common challenges faced when working remotely as an Amazon Connect specialist, and how can they be addressed?

Remote Amazon Connect specialists often encounter challenges such as troubleshooting complex cloud contact center issues without in-person support and maintaining effective communication with distributed teams. To address these, it's important to leverage collaboration tools (like Slack and video conferencing), document solutions thoroughly, and proactively schedule regular check-ins. Additionally, staying current with Amazon Connect updates and best practices through online communities and AWS resources can help specialists resolve issues efficiently and remain productive in a remote environment.

What is the difference between Remote Amazon Connect vs Remote Customer Service Representative?

AspectRemote Amazon ConnectRemote Customer Service Representative
Required CredentialsBasic technical knowledge, customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentCloud-based contact center platform, remote setupHome office or call center, remote or hybrid
Industry UsageUsed by companies implementing Amazon Connect for customer interactionsUsed across various industries for customer support roles
Job FocusManaging Amazon Connect platform, technical troubleshootingHandling customer inquiries, resolving issues

Remote Amazon Connect roles focus on managing and supporting the Amazon Connect platform, requiring technical skills. Remote Customer Service Representatives handle customer inquiries across industries, often with less technical training. Both roles are remote but differ in technical complexity and responsibilities.

What are the most commonly searched types of Amazon Connect jobs in Washington?

The most popular types of Amazon Connect jobs in Washington are:

What are popular job titles related to Remote Amazon Connect jobs in Washington?

For Remote Amazon Connect jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Remote Amazon Connect jobs in Washington look for?

The top searched job categories for Remote Amazon Connect jobs in Washington are:

What cities in Washington are hiring for Remote Amazon Connect jobs?

Cities in Washington with the most Remote Amazon Connect job openings:

Remote Amazon Connect jobs near you

Sr. Software Engineer Lead (IBM APIC and Datapower) - Remote / Telecommute

CYNET SYSTEMS

Reston, VA • Remote

$84 - $87/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Job description

Job Overview:
Pay Range: $82.12hr - $87.12hr
Requirement/Must Have:
  • Bachelor's Degree in Information Technology or Computer Science.
  • 8+ years of experience in software design and development, software test and evaluation, and software requirements management.
  • In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required.
  • Proficiency with IBM API Connect V10 and IBM DataPower Gateway V10.
  • Experience with IBM API Connect SaaS and AWS API Gateway.
  • Knowledge of OpenAPI Specification 2.0/3.0 and SwaggerHub.
  • Experience with GraphQL.
  • Proficiency in Node.js, Python, and Bash/Shell Scripting.
  • Experience with Bitbucket/Git, Jenkins, and Terraform.
  • Experience with CI/CD Pipelines and Amazon Q Developer.
  • Experience with SoapUI.
Responsibilities:
  • Lead a team of software engineers in the design, development, and implementation of multiple applications.
  • Perform and lead detailed technical design, coding, code review, and testing of new applications and enhancements.
  • Serve as a subject matter expert for specified systems and their subsequent applications.
  • Ensure compliance to dev/sec/ops practices and policies.
  • Identify gaps in requirements and solve problems for supporting staff.
  • Lead the evaluation of risk and opportunity impacts and implement risk mitigation actions.
  • Support the Project Manager as the technical team lead and estimate technical costs of projects.
  • Participate in migration of APIs, Products, Catalogs, Developer Portals, and DataPower configurations from IBM API Connect On-Prem to IBM APIC SaaS.
  • Design, develop, implement, test, and publish APIs on IBM API Connect V10, IBM APIC SaaS, and AWS API Gateway platforms.
  • Review API specifications for compliance with enterprise standards, governance frameworks, and security requirements.
  • Establish and maintain API governance standards, development guidelines, and lifecycle management processes.
  • Design and support hybrid cloud integrations across SaaS, AWS API Gateway, and on-premises systems.
  • Design and develop reusable API frameworks and integration components utilizing OpenAPI Specifications.
  • Design and implement custom API and DataPower gateway flows, security policies, routing, and transformation services.
  • Generate operational, usage, and performance reports using APIM Analytics and Datadog dashboards.
  • Design and implement automated API testing frameworks and integrate them into Jenkins and Bitbucket CI/CD pipelines.
  • Implement API security using OAuth 2.0, JWT, OpenID Connect (OIDC), Single Sign-On (SSO), RBAC, IAM, Venafi, and CyberArk.
  • Monitor API platforms using Datadog, distributed tracing, metrics, logging, and observability solutions.
  • Perform technical research, conduct proof-of-concepts (POCs), and recommend modern cloud solutions.
Skills:
  • IBM API Connect V10.
  • IBM DataPower Gateway V10.
  • IBM API Connect SaaS.
  • AWS API Gateway.
  • OpenAPI Specification 2.0/3.0.
  • SwaggerHub.
  • GraphQL.
  • Node.js.
  • Python.
  • Bash/Shell Scripting.
  • Bitbucket/Git.
  • Jenkins.
  • Terraform.
  • CI/CD Pipelines.
  • Amazon Q Developer.
  • SoapUI.
  • OAuth 2.0.
  • JWT.
  • OIDC.
  • Datadog.
Qualification And Education:
  • Strong verbal and written communication skills.
  • Ability to work independently and lead technical initiatives.
  • Strong innovation and solution design capabilities.
  • Ability to establish standards and drive adoption across teams.
  • Excellent communication and presentation skills.
  • Strong troubleshooting and incident management skills.
  • Strategic thinking and roadmap planning capabilities.

Benefits
 
Our Benefits Include:
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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