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Remote Amazon Connect Jobs in Oregon (NOW HIRING)

... AWS, Amazon Connect, security, and cloud modernization. Collaborate with Marketing to ensure ... Remote or hybrid role with periodic travel to AWS offices, Impact locations, client sites, or ...

... Amazon Connect). * Strong understanding of AI/ML technologies, especially large language models ... Remote work setup budget to help you create a productive home office * Monthly wellness and ...

... Amazon Connect). * Strong understanding of AI/ML technologies, especially large language models ... Remote work setup budget to help you create a productive home office * Monthly wellness and ...

Lead Software Engineer - Remote

OR · On-site +1

$110K - $216K/yr

As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems ... or Amazon ECS * Familiarity with configuration management tools like Ansible, Chef, or Puppet (we ...

THE MANSCAPED CREATIVE NETWORK Freelance Talent Pool - All Levels - Remote Who We Are MANSCAPED is ... Amazon, and in major retailers including Target, Walmart, and Best Buy. Our brand is powered by ...

We empower companies to connect their processes, people, and platforms, driving innovation and ... AWS GovCloud (US) is Amazon's isolated cloud environment where accounts are only granted to U.S ...

Digital Media Strategist

OR · On-site +1

$90K - $110K/yr

... Amazon, TTD). * Drive media forecasting, annual planning, and budget allocation with a focus on ... Create executive-ready performance narratives that connect media inputs to consumer journey impact ...

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver ... This is a remote based job that can be located anywhere in the U.S. within close proximity to an ...

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Remote Amazon Connect information

What is a Remote Amazon Connect job?

A Remote Amazon Connect job typically involves working with Amazon Connect, a cloud-based contact center service offered by Amazon Web Services (AWS), from a remote location. Professionals in these roles may be responsible for setting up, managing, or supporting Amazon Connect environments, integrating it with other systems, or assisting customers and users. Common positions include technical support, solutions architect, customer service representative, or cloud engineer. These jobs allow individuals to work from home or any location with internet access, providing flexibility and access to global opportunities.

What is the difference between Remote Amazon Connect vs Remote Customer Service Representative?

AspectRemote Amazon ConnectRemote Customer Service Representative
Required CredentialsBasic technical knowledge, customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentCloud-based contact center platform, remote setupHome office or call center, remote or hybrid
Industry UsageUsed by companies implementing Amazon Connect for customer interactionsUsed across various industries for customer support roles
Job FocusManaging Amazon Connect platform, technical troubleshootingHandling customer inquiries, resolving issues

Remote Amazon Connect roles focus on managing and supporting the Amazon Connect platform, requiring technical skills. Remote Customer Service Representatives handle customer inquiries across industries, often with less technical training. Both roles are remote but differ in technical complexity and responsibilities.

What are some common challenges faced when working remotely as an Amazon Connect specialist, and how can they be addressed?

Remote Amazon Connect specialists often encounter challenges such as troubleshooting complex cloud contact center issues without in-person support and maintaining effective communication with distributed teams. To address these, it's important to leverage collaboration tools (like Slack and video conferencing), document solutions thoroughly, and proactively schedule regular check-ins. Additionally, staying current with Amazon Connect updates and best practices through online communities and AWS resources can help specialists resolve issues efficiently and remain productive in a remote environment.

What are the key skills and qualifications needed to thrive as a Remote Amazon Connect Specialist, and why are they important?

To excel as a Remote Amazon Connect Specialist, you need a deep understanding of cloud-based contact center solutions, telephony systems, and experience with AWS services such as Amazon Connect, Lambda, and S3. Familiarity with call flow design tools, APIs, and AWS certifications like AWS Certified Solutions Architect or AWS Certified Developer are highly beneficial. Strong problem-solving abilities, clear communication, and the capacity to work independently make candidates stand out in remote settings. These skills and qualifications are essential to effectively deploy, optimize, and support scalable customer contact solutions while collaborating remotely with teams and clients.
What are the most commonly searched types of Amazon Connect jobs in Oregon? The most popular types of Amazon Connect jobs in Oregon are:
What are popular job titles related to Remote Amazon Connect jobs in Oregon? For Remote Amazon Connect jobs in Oregon, the most frequently searched job titles are:
Director, AWS Cloud Alliances

Director, AWS Cloud Alliances

Impact Advisors

OR • On-site, Remote

Full-time

Posted 7 days ago


Job description

Impact Advisors, LLC is a nationally recognized healthcare management consulting firm delivering Best in KLAS advisory, implementation, and optimization services. We are driven by a commitment to exceed client expectations and are proud to be a trusted partner to many of the nation's leading healthcare organizations. Our mission to drive patient-centered, value-driven outcomes has earned us prestigious industry accolades. To learn more about us, visit www.impact-advisors.com

Impact Advisors is seeking a strategic, relationship-oriented Director, AWS Cloud Alliances to lead and operationalize our partnership with Amazon Web Services (AWS). This is a non-billable leadership role dedicated exclusively to AWS and focused on driving growth through alliance strategy, joint go-to-market execution, enablement, and program activation.

The Director will serve as the primary liaison between AWS and Impact's sales, marketing, and delivery teams ensuring alignment, accelerating pipeline, advancing technical competencies, and maximizing participation in AWS partner programs. This role is critical to strengthening Impact's cloud strategy and expanding our presence across healthcare and regulated industries.

Key Responsibilities

AWS Alliance Strategy & Leadership

Own and manage the strategic AWS partnership across Partner Development, sales, technical, marketing, and program teams.

Develop and execute an annual joint business plan aligned to Impact's growth strategy and AWS priorities.

Act as the internal authority on AWS partner strategy, programs, and engagement models.

Sales Enablement & Opportunity Acceleration

Serve as the central coordinator for AWS-sourced and Impact-sourced pipeline, ensuring proper qualification and joint pursuit.

Facilitate co-sell motions, opportunity reviews, and pipeline health discussions with AWS and Impact sales leadership.

Partner with delivery leaders to shape AWS-aligned offerings that improve win rates and accelerate deal cycles.

Go-To-Market & Marketing Execution

Lead joint AWS + Impact GTM initiatives, including campaigns, webinars, events, case studies, and thought leadership.

Develop repeatable GTM assets aligned to AWS solution areas such as migration, data & analytics, Epic on AWS, Amazon Connect, security, and cloud modernization.

Collaborate with Marketing to ensure consistent messaging and market differentiation.

AWS Programs & Partner Operations

Own internal readiness, execution, and compliance for AWS partner programs, including:

o Landing Zone Accelerator (LZA)

o Migration Acceleration Program (MAP)

o Epic on AWS

o Amazon Connect

o Other AWS incentive and solution programs

Ensure effective use of AWS funding, reporting, and program governance.

Certification & Capability Development

Oversee AWS training, certification pathways, and cloud competency development across Impact.

Ensure alignment with AWS Partner Tier and competency requirements.

Coordinate AWS-funded enablement activities, immersion days, and technical workshops.

Reporting & Executive Governance

Provide regular visibility into pipeline, revenue influence, partner KPIs, certification progress, and AWS scorecard performance.

Lead quarterly business reviews (QBRs) with AWS and Impact executive leadership.

Required Qualifications

Bachelor's degree or equivalent experience required.

10+ years of experience in cloud alliances, partner management, channel strategy, or cloud business development.

Deep knowledge of the AWS ecosystem, including co-sell motions, partner programs, incentives, and operating models.

Proven ability to lead cross-functional collaboration across sales, marketing, delivery, and finance.

Strong executive presence with excellent communication, negotiation, and relationship management skills.

Preferred Qualifications

AWS certifications (Cloud Practitioner, Solutions Architect, or specialty certifications).

Experience supporting healthcare, life sciences, or other regulated workloads on AWS (including Epic on AWS).

Familiarity with cloud migration, data modernization, cloud-native architectures, or contact center platforms.

Prior experience building alliance-driven GTM motions within a consulting or professional services environment.

Remote or hybrid role with periodic travel to AWS offices, Impact locations, client sites, or industry events.

Fast-paced, growth-oriented environment requiring initiative, autonomy, and collaboration.

Bonus Metrics May Include:

AWS-influenced or sourced revenue

AWS program participation and compliance

Certification and competency advancement

Joint GTM execution and pipeline growth

Strength of AWS co-sell engagement

Our People and Culture

At Impact Advisors, we cultivate a caring, fun, honest, and autonomous work environment. Our success stems from our associates' dedication and a shared mission to create a "Positive Impact." We embrace diversity and inclusion, fostering an environment where all employees feel valued and empowered.

Join Impact Advisors and make a real difference in healthcare.

For salaried positions, this role may also be eligible for an annual performance bonus. Additional benefits and perks may also be available, depending on the position and employment terms. This range reflects consideration of several factors, including skills, experience, training, certifications, and organizational needs.

Our People and Culture

At Impact Advisors, we cultivate a caring, fun, honest, and autonomous work environment. Our success stems from our associates' dedication and a shared mission to create a "Positive Impact." We embrace diversity and inclusion, fostering an environment where all employees feel valued and empowered.

Join Impact Advisors and make a real difference in healthcare.