ZipRecruiter

Log In

2

Remote Alarm Monitoring Operator Jobs (NOW HIRING)

Lowe's

Remote Monitoring Specialist (Second Shift)

NC · Remote

$20.67 - $34.52/hr

... alarms (Fire and Burglar) using CCTV when necessary Conduct timely reverse investigations of alerts ... Remote Monitoring Supervisor if necessary Follow all rules and guidelines during remote ...

next page

Showing results 1-20

All JobsAlarm Monitoring Operator JobsRemote Alarm Monitoring Operator Jobs

Remote Alarm Monitoring Operator information

See salary details

$12

$24

$35

How much do remote alarm monitoring operator jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for remote alarm monitoring operator in the United States is $24.46, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $30.05 per hour, depending on experience, location, and employer.

What does a Remote Alarm Monitoring Operator do?

A Remote Alarm Monitoring Operator is responsible for monitoring security systems, fire alarms, and other emergency signals from a remote location. They assess alerts in real-time, verify their authenticity, and coordinate appropriate responses, such as contacting emergency services or site personnel. Their role is crucial in ensuring the safety and security of people and property by providing rapid response to potential threats or incidents. Operators typically work with specialized software and communication tools to manage multiple alarm systems efficiently.

What is the difference between Remote Alarm Monitoring Operator vs Security Dispatcher?

AspectRemote Alarm Monitoring OperatorSecurity Dispatcher
CertificationsAlarm system certifications, monitoring trainingSecurity or dispatch certifications, communication training
Work EnvironmentMonitoring centers, remote or on-siteSecurity offices, control rooms, or remote dispatch centers
Industry UsageAlarm monitoring companies, security firmsSecurity agencies, law enforcement support
Job FocusMonitoring alarms, responding to alertsDispatching security personnel, coordinating responses

Remote Alarm Monitoring Operators primarily focus on monitoring alarm systems and responding to alerts, often working in monitoring centers. Security Dispatchers coordinate security personnel and respond to incidents. While both roles require communication skills and security knowledge, their daily tasks and work environments differ slightly, with the monitoring operator centered on alarm systems and the dispatcher on personnel coordination.

What are the key skills and qualifications needed to thrive as a Remote Alarm Monitoring Operator, and why are they important?

To thrive as a Remote Alarm Monitoring Operator, you need strong attention to detail, quick decision-making abilities, and typically a high school diploma or equivalent. Familiarity with alarm monitoring software, CCTV systems, and communication tools is important, and some employers may require security certifications. Excellent communication, problem-solving skills, and the ability to remain calm under pressure help operators manage emergencies effectively. These skills ensure timely responses to security incidents, minimize risks, and maintain safety for clients and property.

What are some common challenges faced by Remote Alarm Monitoring Operators, and how can they be managed effectively?

Remote Alarm Monitoring Operators often encounter challenges such as managing high alert volumes, maintaining focus during long shifts, and responding quickly to multiple simultaneous incidents. Staying organized and following established protocols helps prioritize alarms and ensures a timely response. Regular communication with on-site personnel and leveraging automation tools can also alleviate workload and improve efficiency. Proactive stress management and scheduled breaks are essential for maintaining attention and performance throughout shifts.
More about Remote Alarm Monitoring Operator jobs
What cities are hiring for Remote Alarm Monitoring Operator jobs? Cities with the most Remote Alarm Monitoring Operator job openings:
What are the most commonly searched types of Alarm Monitoring Operator jobs? The most popular types of Alarm Monitoring Operator jobs are:
What states have the most Remote Alarm Monitoring Operator jobs? States with the most job openings for Remote Alarm Monitoring Operator jobs include:
What job categories do people searching Remote Alarm Monitoring Operator jobs look for? The top searched job categories for Remote Alarm Monitoring Operator jobs are:
Remote Alarm Monitoring Operator jobs near you
Infographic showing various Remote Alarm Monitoring Operator job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 9% Part Time, 1% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $50,869 per year, or $24.5 per hour.
Customer Support Operator- Technical Support

Customer Support Operator- Technical Support

Bay Alarm Company

Concord, CA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Bay Alarm rating

9.4

Company rating: 9.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

3rd of 108 rated security

Job description

Position Summary:
  • Provide remote technical assistance to Bay Alarm customers and Bay Alarm employees related to alarm system/access control/CCTV/IP networking/remote panel services including installation, programming, troubleshooting, user operation, etc. Occasionally assist with Central Station projects such as remote programming for area code splits, acquisitions, etc.
Job Duties:
  • Answer incoming technical support phone calls from customers and employees.
  • Respond in a timely manner to email requests for technical assistance.
  • Troubleshoot alarm systems using remote programming software.
  • Assist with general IP networking issues, router configuration, port forwarding, etc. using remote access software
  • Assist with configuration and troubleshooting of Total Connect and other remote panel services.
  • Support older hardware and alarm systems not installed by Bay.
  • Remain current with new products and technologies by attending Bay University classes.
  • Other duties as assigned.
Requirements:
  • Basic computer skills required - Word, Excel, remote programming
    software etc.
  • Ability to make use of electronic reference documents.
  • Must be able to work independently with minimal supervision.
  • Basic electronic knowledge and alarm installation and/or service skills required.
  • Basic networking skills required, DVR configuration, port forwarding, access from the internet, etc.
  • Customer service telephone skills required.
  • Telecom, IP network, and cellular knowledge required.
  • Final applicant will need to have the ability to pass a pre-employment screening process.

Join the Bay Alarm Family!

Come start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family-owned company we value work life balance. 15% of our employees have been with Bay Alarm for 15+ years! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington.

All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.

We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match.

Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.

Highlights Include:

  • Guaranteed 40-Hour Workweek with Overtime Opportunities
  • Paid Training and a Clearly Defined Career Path (Level System)
  • Alarm System Purchase Plan and Employee Discounts
  • Benefits; medical, dental, vision, life insurance, long term disability
  • Vacation, Sick Time, Holidays, Bay Alarm Days
  • 401(k) with a company match
  • Employee Referral Bonus Program
  • Flexible Spending Account
  • Employee Assistance Program (EAP)
  • Education Reimbursement
  • Family Scholarship Programs
  • Employee Resource Groups
  • Community Service Programs
Check out this video to get to know more about Bay Alarm!

What Bay Alarm employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply