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Remote Alarm Monitoring Operator Jobs (NOW HIRING)

Modivcare, Inc.

Health Navigator, Monitoring

$21.64/hr

In addition will make outbound calls to reach customers, emergency contacts, and Police/Fire/EMS regarding alarm activities, following standard operating procedures. This role... * Monitors high ...

Modivcare, Inc.

Health Navigator, Monitoring

$21.64/hr

In addition will make outbound calls to reach customers, emergency contacts, and Police/Fire/EMS regarding alarm activities, following standard operating procedures. This role... * Monitors high ...

Honeywell

Advanced Field Service Engineer

Austin, TX · On-site +1

$88K - $110K/yr

... alarm monitoring, or related systems. * 7+ years of customer service experience providing technical ... Perform on-site and remote installation, commissioning, and system integration activities.

Honeywell

Advanced Field Service Engineer

Austin, TX · On-site +1

$88K - $110K/yr

... alarm monitoring, or related systems. * 7+ years of customer service experience providing technical ... Perform on-site and remote installation, commissioning, and system integration activities.

Moffitt Cancer Center

$16.66 - $23.43/hr

When monitoring patients via remote visual monitoring, the RVM Tech summons the nursing staff if the patient requires assistance by communication devices or STAT Alert Alarm. Qualifications High ...

Moffitt

REMOTE VISUAL MONITOR TECH

Long Beach, CA · Remote

$16.66 - $23.43/hr

When monitoring patients via remote visual monitoring, the RVM Tech summons the nursing staff if the patient requires assistance by communication devices or STAT Alert Alarm. Qualifications High ...

Twilio

Global Security Operations Center Operator

$18.50 - $22.75/hr

GSOC Operators monitor a variety of data sources including internal access control systems ... Partner with local site security teams to escalate and dispatch resources for incident and alarm ...

Macy's

Facilities Specialist (Remote)

Woodbridge, NJ · On-site +1

$56K - $93K/yr

... remote work related to all burglar and fire alarm systems in the company and their components. The ... not operating at 100% functionality. * Assist in processing alarm work order tickets, provide ...

Allied Universal

Solutions Architect

Wilmington, MA · On-site +1

$80K - $90K/yr

We integrate advanced technology - video surveillance, electronic access control, alarm monitoring ... remote access standards * Maintain technical documentation, architecture standards, and quality ...

Allied Universal

Security Solutions Estimator

Omaha, NE · On-site +1

$80K - $90K/yr

We integrate advanced technology - video surveillance, electronic access control, alarm monitoring ... remote access standards * Maintain technical documentation, architecture standards, and quality ...

RDI

Clinical Monitoring Standards Lead

Los Angeles, CA · On-site +1

The ideal candidate already knows what that means and has likely built or operated a system that ... Remote candidates will be considered only if they have a proven method for learning our business ...

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Remote Alarm Monitoring Operator information

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How much do remote alarm monitoring operator jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote alarm monitoring operator in the United States is $24.46, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $30.05 per hour, depending on experience, location, and employer.

What does a remote alarm monitoring operator do?

A Remote Alarm Monitoring Operator is responsible for monitoring security systems, fire alarms, and other emergency signals from a remote location. They assess alerts in real-time, verify their authenticity, and coordinate appropriate responses, such as contacting emergency services or site personnel. Their role is crucial in ensuring the safety and security of people and property by providing rapid response to potential threats or incidents. Operators typically work with specialized software and communication tools to manage multiple alarm systems efficiently.

What are the key skills and qualifications needed to thrive as a remote alarm monitoring operator?

To thrive as a Remote Alarm Monitoring Operator, you need strong attention to detail, quick decision-making abilities, and typically a high school diploma or equivalent. Familiarity with alarm monitoring software, CCTV systems, and communication tools is important, and some employers may require security certifications. Excellent communication, problem-solving skills, and the ability to remain calm under pressure help operators manage emergencies effectively. These skills ensure timely responses to security incidents, minimize risks, and maintain safety for clients and property.

What are some common challenges faced by remote alarm monitoring operators, and how can they be managed effectively?

Remote Alarm Monitoring Operators often encounter challenges such as managing high alert volumes, maintaining focus during long shifts, and responding quickly to multiple simultaneous incidents. Staying organized and following established protocols helps prioritize alarms and ensures a timely response. Regular communication with on-site personnel and leveraging automation tools can also alleviate workload and improve efficiency. Proactive stress management and scheduled breaks are essential for maintaining attention and performance throughout shifts.

What is the difference between Remote Alarm Monitoring Operator vs Security Dispatcher?

AspectRemote Alarm Monitoring OperatorSecurity Dispatcher
CertificationsAlarm system certifications, monitoring trainingSecurity or dispatch certifications, communication training
Work EnvironmentMonitoring centers, remote or on-siteSecurity offices, control rooms, or remote dispatch centers
Industry UsageAlarm monitoring companies, security firmsSecurity agencies, law enforcement support
Job FocusMonitoring alarms, responding to alertsDispatching security personnel, coordinating responses

Remote Alarm Monitoring Operators primarily focus on monitoring alarm systems and responding to alerts, often working in monitoring centers. Security Dispatchers coordinate security personnel and respond to incidents. While both roles require communication skills and security knowledge, their daily tasks and work environments differ slightly, with the monitoring operator centered on alarm systems and the dispatcher on personnel coordination.

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For Remote Alarm Monitoring Operator jobs, the most frequently searched job titles are:

Remote Alarm Monitoring Operator jobs near you
Infographic showing various Remote Alarm Monitoring Operator job openings in the United States as of September 2026, with employment types broken down into 58% Full Time, 37% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,869 per year, or $24.5 per hour.

Health Navigator, Monitoring

Remote

Modivcare, Inc.
Health Care and Social Assistance • 10K+ employees
Learn more about Modivcare, Inc.external

$21.64/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Modivcare rating

6.6

Company rating: 6.6 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

Job description

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
This position is responsible for engaging daily with clients and teammates to build and sustain positive and productive working relationships with all parties. This includes monitoring device readings, contacting clients to determine if they require further intervention or assistance, managing inbound calls, handling all incoming alarm signal activities and taking the appropriate action. In addition will make outbound calls to reach customers, emergency contacts, and Police/Fire/EMS regarding alarm activities, following standard operating procedures.
This role...
  • Monitors high volume of medical alert alarms with genuine concern.
  • Determines response requirements and relative priorities of situations, and health professional in accordance with established procedures.
  • Contacts private individuals by telephone to assess each patient alert by modality.
  • Follows workflows represented by alerts to determine next steps in the call process.
  • Verifies demographics and other related data and enter patient information into appropriate systems.
  • Answers routine inquiries and relay information and messages to and from appropriate health professionals, agencies, departments, and to all other individuals or groups requiring notification.
  • Maintains access to, and security of, sensitive materials.
  • Explains products or services and answer questions from customers.
  • Maintains accurate records of contacts, accounts, and orders.
  • Answers client questions and calls using scripted and non-scripted responses
  • Assists with enrollment of new clients, support existing clients and collaboration between interdepartmental processes.
  • Interacts with clients, Case Managers, and Home Service Representatives in a professional, helpful, and courteous manner.
  • Troubleshoots devices and reports malfunctions to ensure units receive necessary maintenance.
  • Participate in other projects or duties as assigned.

We are interested in speaking to individuals with the following...
  • High School Diploma required.
  • Two (2) plus years of related professional or healthcare medical experience.
  • LPN/CNA/Medical Assistant certification preferred.
  • Call Center experience preferred.
  • Or equivalent combination of education and/or experience.
  • Strong analytical and problem-solving skills.
  • An energetic pace along with a positive attitude.
  • Self-motivation and the ability to work independently and with teams.
  • Proficient in the use of Microsoft Teams, Word, Excel, and Outlook.
  • Excellent oral and written communication skills.
  • Proficient in managing multiple tasks as the same time.

Salary: $21.64/hr
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Extended periods of sitting; frequent telephone, headset, and computer use; data entry; occasional standing and walking; lifting up to 10 lbs.
Modivcare's positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:
  • Medical, Dental, and Vision insurance
  • Employer Paid Basic Life Insurance and AD&D
  • Voluntary Life Insurance (Employee/Spouse/Child)
  • Health Care and Dependent Care Flexible Spending Accounts
  • Pre-Tax and Post --Tax Commuter and Parking Benefits
  • 401(k) Retirement Savings Plan with Company Match
  • Paid Time Off
  • Paid Parental Leave
  • Short-Term and Long-Term Disability
  • Tuition Reimbursement
  • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare is an Equal Opportunity Employer.
  • EEO is The Law - click here for more information
  • Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
  • We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com

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