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Remote Alarm Monitoring Operator Jobs in Washington

NTT DATA Services

DevSecOps Engineer - REMOTE

Bethesda, MD · Remote

$65K - $136K/yr

... and operated in compliance with cybersecurity, privacy, and risk management requirements. The ... Support continuous monitoring, incident response, and vulnerability management in compliance with ...

rockITdata

AWS Cloud Administrator

Arlington, VA · Remote

Monitor infrastructure health and performance using CloudWatch dashboards, alarms, and automated ... Experience operating within AWS GovCloud or equivalent FedRAMP-authorized cloud environments

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Remote Alarm Monitoring Operator information

What does a remote alarm monitoring operator do?

A Remote Alarm Monitoring Operator is responsible for monitoring security systems, fire alarms, and other emergency signals from a remote location. They assess alerts in real-time, verify their authenticity, and coordinate appropriate responses, such as contacting emergency services or site personnel. Their role is crucial in ensuring the safety and security of people and property by providing rapid response to potential threats or incidents. Operators typically work with specialized software and communication tools to manage multiple alarm systems efficiently.

What is the difference between Remote Alarm Monitoring Operator vs Security Dispatcher?

AspectRemote Alarm Monitoring OperatorSecurity Dispatcher
CertificationsAlarm system certifications, monitoring trainingSecurity or dispatch certifications, communication training
Work EnvironmentMonitoring centers, remote or on-siteSecurity offices, control rooms, or remote dispatch centers
Industry UsageAlarm monitoring companies, security firmsSecurity agencies, law enforcement support
Job FocusMonitoring alarms, responding to alertsDispatching security personnel, coordinating responses

Remote Alarm Monitoring Operators primarily focus on monitoring alarm systems and responding to alerts, often working in monitoring centers. Security Dispatchers coordinate security personnel and respond to incidents. While both roles require communication skills and security knowledge, their daily tasks and work environments differ slightly, with the monitoring operator centered on alarm systems and the dispatcher on personnel coordination.

What are the key skills and qualifications needed to thrive as a remote alarm monitoring operator?

To thrive as a Remote Alarm Monitoring Operator, you need strong attention to detail, quick decision-making abilities, and typically a high school diploma or equivalent. Familiarity with alarm monitoring software, CCTV systems, and communication tools is important, and some employers may require security certifications. Excellent communication, problem-solving skills, and the ability to remain calm under pressure help operators manage emergencies effectively. These skills ensure timely responses to security incidents, minimize risks, and maintain safety for clients and property.

What are some common challenges faced by remote alarm monitoring operators, and how can they be managed effectively?

Remote Alarm Monitoring Operators often encounter challenges such as managing high alert volumes, maintaining focus during long shifts, and responding quickly to multiple simultaneous incidents. Staying organized and following established protocols helps prioritize alarms and ensures a timely response. Regular communication with on-site personnel and leveraging automation tools can also alleviate workload and improve efficiency. Proactive stress management and scheduled breaks are essential for maintaining attention and performance throughout shifts.
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Remote Alarm Monitoring Operator jobs near you

Remote Operations Center Operator

New Energy Equity

Annapolis, MD • Remote

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

Job description

The Remote Operations Center Operator position is an entry-level role and a fantastic opportunity to learn about the rapidly growing renewable energy industry while making a significant impact with a great team. In this pivotal position, you'll be essential in the daily monitoring and management of energy assets, ensuring peak performance and seamless communication between our clients and field personnel. This is a fully remote position, offering excellent flexibility, with the expectation of quarterly visits to one of our office locations.

 

ESSENTIAL FUNCTIONS:


  • Adhere to all safety regulations and company procedures.
  • Analyze alerts and system performance across all monitoring and asset management software.
  • Comply with portfolio requirements for monitoring and field dispatch.
  • Demonstrate proficiency in Salesforce Drive O&M (CMMS) functions.
  • Accurately create new work orders and provide timely updates in CMMS.
  • Communicate with clients in a professional manner for required work task approvals.
  • Coordinate with and assist field teams with onsite troubleshooting.
  • Field phone calls and log corresponding entries in CMMS.
  • Perform SEL relay remote communication and event retrieval.
  • Perform various tracker system remote operations.
  • Manage transfer of information between Data Acquisition Systems (DAS), CMMS, and ESS data room.
  • Participate in client meetings as required.
  • Manage and maintain ESS file structure and workflow functions.
  • Attend Quarterly in-person meetings in coordination with respective Manager.
  • Attend relevant technical training and participate in continuous improvement initiatives.
  • Ability to work flexible schedules including weekend work as required to support business needs or seasonality.
  • Additional responsibilities as requested.


QUALIFICATIONS:


  • Able to work independently and take direction.
  • Valid driver's license and clean driving record.
  • Ability to work as part of a team.
  • Excellent written/verbal communication skills.
  • High attention to detail.
  • Proficiency in the Microsoft Office Suite and Adobe and proven ability to learn new software programs.





Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of employment visas at this time. 




The expected annual compensation range for this position is $50,000-60,000 encompassing base pay and potential incentive target opportunity. This range is a good faith estimate based on the position's requirements. Specific compensation offered to the selected candidate may vary depending on factors such as relevant knowledge, skills, training, experience, and market conditions. Additionally, this position may qualify for a comprehensive benefits package, including Retirement Benefits, Medical, Dental & Vision, Health Savings Account, Flexible Spending Account, Life Insurance and Disability, Tuition Reimbursement, Voluntary Benefits, Paid Absences, and more.



About Us:

At New Energy Equity, a proud subsidiary of ALLETE, we’re leading the charge in transforming the energy landscape with innovative solar solutions . As a top player in the renewable energy sector, we’ve successfully developed over 600MW of solar projects and closed more than $1.2 billion in clean energy investments . Our projects deliver sustainable electricity to a wide range of clients, including commercial, industrial, municipal, and utility customers .

But there’s more to us than just impressive numbers. We pride ourselves on a dynamic and engaging work environment where teamwork, continuous learning, and environmental stewardship are at the core of what we do . Our inclusive and collaborative culture encourages creativity and innovation, making our office a place where every idea is valued, and growth is a priority . At New Energy Equity, you’ll join a passionate team that not only drives the clean energy future but also enjoys celebrating our successes together . With over 250 projects across the U.S. , our supportive atmosphere ensures a balanced work-life dynamic ⚖️ and a fun, fulfilling career path . Join us and be part of a forward-thinking company where your contributions are celebrated, and your professional development is supported as we work towards a brighter, sustainable future .





The statements above outline the essential functions, nature, and level of work expected as of the document’s preparation date. They are not exhaustive lists of all duties and responsibilities. New Energy Equity reserves the right to modify this job description at any time, without notice.


New Energy Equity is an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law.


If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, contact our HR department at amekonnen@newenergyequity.com