ZipRecruiter

Log In

2

Remote Alarm Monitoring Operator Jobs in Washington

rockITdata

AWS Cloud Administrator

Arlington, VA · On-site +1

Monitor infrastructure health and performance using CloudWatch dashboards, alarms, and automated ... Experience operating within AWS GovCloud or equivalent FedRAMP-authorized cloud environments

ICF

Manager, Data Analytics - Remote

Reston, VA · Remote

Please note that ICF monitors employee work locations, restricts access from foreign locations and ... Develop and implement data governance policies, standards, operating procedures, approval workflows ...

RCG Inc

Senior Systems Administrator

Washington, DC · Remote

$135K - $140K/yr

... monitoring and rapid incident response. * Develop and maintain technical documentation, operating ... Remote work with a healthy work-life balance. * Opportunities for professional development ...

RCG Inc

Senior Systems Administrator

Washington, DC · Remote

$135K - $140K/yr

... monitoring and rapid incident response. * Develop and maintain technical documentation, operating ... Remote work with a healthy work-life balance. * Opportunities for professional development ...

previous pagenext page

Showing results 21-40

All JobsAlarm Monitoring Operator JobsRemote Alarm Monitoring Operator JobsRemote Alarm Monitoring Operator Jobs in Washington

Remote Alarm Monitoring Operator information

What does a remote alarm monitoring operator do?

A Remote Alarm Monitoring Operator is responsible for monitoring security systems, fire alarms, and other emergency signals from a remote location. They assess alerts in real-time, verify their authenticity, and coordinate appropriate responses, such as contacting emergency services or site personnel. Their role is crucial in ensuring the safety and security of people and property by providing rapid response to potential threats or incidents. Operators typically work with specialized software and communication tools to manage multiple alarm systems efficiently.

What is the difference between Remote Alarm Monitoring Operator vs Security Dispatcher?

AspectRemote Alarm Monitoring OperatorSecurity Dispatcher
CertificationsAlarm system certifications, monitoring trainingSecurity or dispatch certifications, communication training
Work EnvironmentMonitoring centers, remote or on-siteSecurity offices, control rooms, or remote dispatch centers
Industry UsageAlarm monitoring companies, security firmsSecurity agencies, law enforcement support
Job FocusMonitoring alarms, responding to alertsDispatching security personnel, coordinating responses

Remote Alarm Monitoring Operators primarily focus on monitoring alarm systems and responding to alerts, often working in monitoring centers. Security Dispatchers coordinate security personnel and respond to incidents. While both roles require communication skills and security knowledge, their daily tasks and work environments differ slightly, with the monitoring operator centered on alarm systems and the dispatcher on personnel coordination.

What are the key skills and qualifications needed to thrive as a remote alarm monitoring operator?

To thrive as a Remote Alarm Monitoring Operator, you need strong attention to detail, quick decision-making abilities, and typically a high school diploma or equivalent. Familiarity with alarm monitoring software, CCTV systems, and communication tools is important, and some employers may require security certifications. Excellent communication, problem-solving skills, and the ability to remain calm under pressure help operators manage emergencies effectively. These skills ensure timely responses to security incidents, minimize risks, and maintain safety for clients and property.

What are some common challenges faced by remote alarm monitoring operators, and how can they be managed effectively?

Remote Alarm Monitoring Operators often encounter challenges such as managing high alert volumes, maintaining focus during long shifts, and responding quickly to multiple simultaneous incidents. Staying organized and following established protocols helps prioritize alarms and ensures a timely response. Regular communication with on-site personnel and leveraging automation tools can also alleviate workload and improve efficiency. Proactive stress management and scheduled breaks are essential for maintaining attention and performance throughout shifts.
What are popular job titles related to Remote Alarm Monitoring Operator jobs in Washington? For Remote Alarm Monitoring Operator jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Remote Alarm Monitoring Operator jobs in Washington look for? The top searched job categories for Remote Alarm Monitoring Operator jobs in Washington are:
What cities in Washington are hiring for Remote Alarm Monitoring Operator jobs? Cities in Washington with the most Remote Alarm Monitoring Operator job openings:
Remote Alarm Monitoring Operator jobs near you

AWS Cloud Administrator

rockITdata

Arlington, VA • On-site, Remote

Full-time

Re-posted 8 days ago

Job description

Driven by Innovation and built on Trust, rockITdata is a unique SDVOSB services company that partners with leading commercial healthcare/life sciences organizations on cutting edge innovations - think AI, automation and data transformation. We then bring those commercially tested solutions to government entities to deliver predictable, measurable impact for the American taxpayer and consumer.
The AWS Cloud Administrator is responsible for the operational health, security posture, and continuous availability of an AWS GovCloud (IL4) environment supporting the AI Contact Center platform. This role manages IAM policies, monitors infrastructure performance, enforces compliance baselines, coordinates patching and maintenance activities, and ensures 99.9%+ uptime across all AI services. The administrator works closely with the Security Engineer on FedRAMP High compliance, STIG hardening verification, and audit readiness, and supports the development team with environment provisioning and access management.
Key Responsibilities
  • Manage and monitor an AWS GovCloud environment (us-gov-west-1) hosting Amazon Connect, Bedrock, Lambda, Lex, Kinesis, S3, CloudWatch, QuickSight, and Contact Lens
  • Administer IAM roles, policies, and permission boundaries following least-privilege principles for all team members and service accounts across Dev, Test, UAT, and Production environments
  • Monitor infrastructure health and performance using CloudWatch dashboards, alarms, and automated remediation runbooks; maintain ≥99.9% uptime SLA for AI services and ≥99.5% for production environments
  • Manage environment provisioning and configuration across the four-tier environment structure (Development, Test, UAT, Production), ensuring parity and change isolation
  • Coordinate scheduled maintenance windows and deployment activities with the CAB process via ServiceNow, ensuring zero-downtime deployments where possible
  • Implement and maintain CloudTrail logging, VPC Flow Logs, and CloudWatch Logs for all AI services; format and forward logs to the SIEM for security monitoring
  • Support the Security Engineer with FedRAMP High compliance activities: continuous monitoring, POA&M tracking, security control evidence collection, and audit artifact preparation
  • Manage S3 bucket policies, encryption configurations (SSE-S3, SSE-KMS), and lifecycle rules for call recordings, transcripts, and AI inference logs
  • Monitor AWS service quotas and request increases as call volumes scale; track Bedrock inference consumption, Lambda concurrency, and Kinesis shard utilization
  • Configure and maintain AWS backup strategies for critical data stores (DynamoDB, S3) with documented recovery procedures
  • Respond to operational incidents per the incident management framework; perform root cause analysis and implement preventive measures
  • Support 24x7x365 monitoring and on-call rotation for production environment availability
  • Maintain operational runbooks and standard operating procedures for common administrative tasks, incident response, and disaster recovery
Required Qualifications
  • 3+ years of experience administering AWS environments in production, including IAM, VPC, CloudWatch, CloudTrail, S3, Lambda, and KMS
  • Experience operating within AWS GovCloud or equivalent FedRAMP-authorized cloud environments
  • Strong understanding of IAM policy design, service control policies, permission boundaries, and cross-account access patterns
  • Proficiency with CloudWatch monitoring, alarms, dashboards, and log management (CloudWatch Logs, Log Insights)
  • Experience with infrastructure-as-code (CloudFormation, CDK, or Terraform) for environment provisioning and change management
  • Familiarity with NIST 800-53 security controls, FedRAMP continuous monitoring requirements, and DFARS 252.204-7012
  • Understanding of encryption at rest (KMS, SSE) and in transit (TLS 1.2/1.3) implementation in AWS
  • Experience with incident management processes and on-call rotations in production environments
  • Knowledge of serverless architecture administration (Lambda, API Gateway, Kinesis, S3 event triggers)
  • Strong documentation skills for runbooks, SOPs, and compliance evidence
  • Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or related field (or equivalent experience)
Preferred Qualifications
  • AWS certifications: SysOps Administrator, Solutions Architect, or Security Specialty
  • Experience with Amazon Connect administration and Contact Lens configuration
  • Prior work in IL4/IL5 or DoD environments with STIG compliance requirements
  • Familiarity with ServiceNow for change management and incident tracking
  • Experience with Azure GCC High environments and Azure-to-AWS interoperability
  • Knowledge of HIPAA technical safeguards and healthcare data handling requirements
  • Experience with AWS Organizations, Control Tower, or multi-account governance

#LIREMOTE
Here at rockITdata, we are committed to following our 10 Guiding Principles.
Our Guiding Principles define our culture. They're who we are, how we work, and what inspires us to be the best. We empower our people to be themselves and encourage an entrepreneurial way of thinking. In our challenging, fast-paced environment, no day is the same.
Know the Why.
Value People Above All Else.
Transparency to a Fault.
Progress, Not Perfection.
Be Good by Doing Good.
Smart People Can Disagree.
Bend but Don't Break.
Represent Your Brand.
Think Differently.
Be Amazing, Be Fearless, Smile, Have Fun!
Interested in joining something unique? Join us on our rockIT ship as we begin to blast off to the next chapter in our organization!
rockITdata has become aware of a recruitment scam where unauthorized individuals are impersonating rockITdata recruiters, issuing fake job offers, and attempting to setup payment for the job seeker's new hire costs. No one is ever required to complete any monetary transactions before starting employment with rockITdata. Legitimate rockITdata communications only come from @rockitdata.com email addresses and our official Applicant Tracking system, JazzHR (@applytojob.com email addresses). Please refer to our official Careers page at www.rockitdata.com/careers to accurately submit your application with us. You may also verify any suspicious communication by contacting our recruitment team directly through our official email, dreamjob@rockitdata.com.
rockITdata is an equal opportunity employer and is committed to non-discrimination in all employment practices and decisions. All qualified applicants will receive consideration for employment without regard to disability status, veteran status or any characteristic protected by Federal, state, or local law.
rockITdata wants all interested and qualified candidates to be able to use our career site to review and apply for employment opportunities. If you have a disability and need an accommodation to access the application process, please contact us for assistance at dreamjob@rockitdata.com.

Apply