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Remote Alarm Dispatcher Jobs (NOW HIRING)

... alarms when emergencies arise. Qualifications * 2+ years of experience in transportation, dispatch ... Remote work option once fully trained Core Values As a condition of employment, all ASM employees ...

Manage Remote Monitoring & Operations Center (RMOC) activity to support battery energy storage and ... Grid operations and dispatch protocols * Experience supporting or leading NERC audits and ...

Coordinate with SCADA on data pipeline requirements, alarm strategy, remote-access standards, and monitoring capabilities. * Align with the Control Center to integrate BESS dispatch practices, outage ...

This role can be fully remote or hybrid, with regular in-office presence in San Diego, CA, or ... Coordinate with SCADA on data pipeline requirements, alarm strategy, remoteaccess standards, and ...

This role can be fully remote or hybrid, with regular in-office presence in San Diego, CA, or ... Coordinate with SCADA on data pipeline requirements, alarm strategy, remoteaccess standards, and ...

Sr. Power Systems Engineer

Salt Lake City, UT ยท On-site +1

$101K - $138K/yr

Define communication protocols, data acquisition requirements, alarm management, and remote ... dispatch logic, state-of-charge management, and warranty-compliance operating envelopes. * Review ...

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How much do remote alarm dispatcher jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote alarm dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Remote Alarm Dispatcher vs Remote Security Monitoring Agent?

AspectRemote Alarm DispatcherRemote Security Monitoring Agent
CredentialsTypically requires alarm system certifications or dispatcher trainingOften requires security or alarm monitoring certifications
Work EnvironmentControl room or remote dispatch centerMonitoring center or remote setup
Employer & IndustrySecurity companies, alarm monitoring servicesSecurity firms, alarm monitoring companies
Job FocusDispatching emergency responders based on alarm signalsMonitoring alarms and alerting clients or authorities

Both roles involve alarm systems and require similar certifications, but the Remote Alarm Dispatcher primarily manages dispatching emergency services, while the Remote Security Monitoring Agent focuses on monitoring alarms and notifying clients or authorities. Understanding these differences helps job seekers find the right position in the security industry.

What are the key skills and qualifications needed to thrive as a Remote Alarm Dispatcher, and why are they important?

To thrive as a Remote Alarm Dispatcher, you need strong attention to detail, quick decision-making skills, and a high school diploma or equivalent. Familiarity with alarm monitoring software, multi-line phone systems, and incident reporting tools is typically required. Outstanding communication, stress management, and problem-solving abilities help dispatchers remain calm and effectively coordinate emergency responses. These skills are vital to ensure timely, accurate handling of alarms, safeguarding property and lives.

What does a Remote Alarm Dispatcher do?

A Remote Alarm Dispatcher is responsible for monitoring security systems and alarm signals from a remote location. When an alarm is triggered, they assess the situation, verify the alert, and coordinate the appropriate response, such as notifying emergency services or contacting property owners. They play a critical role in ensuring the safety and security of people and property by acting quickly and efficiently during potential emergencies. Remote Alarm Dispatchers often work for security companies, call centers, or monitoring services and use specialized software to track and manage alarms.

What are some common challenges faced by remote alarm dispatchers, and how can they be effectively managed?

Remote alarm dispatchers often face challenges such as handling high-pressure situations, managing multiple alarms simultaneously, and maintaining clear communication with both clients and emergency responders. To manage these effectively, dispatchers rely on strong multitasking abilities, thorough training on alarm protocols, and use of reliable communication and monitoring software. Regular team check-ins and access to ongoing training also help dispatchers stay updated on best practices and reduce stress in critical situations.
More about Remote Alarm Dispatcher jobs
What cities are hiring for Remote Alarm Dispatcher jobs? Cities with the most Remote Alarm Dispatcher job openings:
What are the most commonly searched types of Alarm Dispatcher jobs? The most popular types of Alarm Dispatcher jobs are:
What states have the most Remote Alarm Dispatcher jobs? States with the most job openings for Remote Alarm Dispatcher jobs include:
Infographic showing various Remote Alarm Dispatcher job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.
Remote Operations Center Operator

Remote Operations Center Operator

Silicon Ranch Corporation

Nashville, TN โ€ข Remote

$17.50 - $21.50/hr

Other

Posted 4 days ago


Job description

Silicon Ranch is a fully integrated provider of customized renewable energy, carbon, and battery storage solutions for a diverse set of partners across North America.

  • We are known for putting community partnerships first, and are the only renewable energy company in the U.S. that owns and operates all of its solar ranches and has a 100% track record for successful delivery.
  • We have the largest utility scale agrivoltaics portfolio in the country under Regenerative Energy, our nationally recognized holistic approach to project design, construction, and land management. Our model incorporates regenerative ranching and other regenerative land management practices to restore livelihoods and soil health, biodiversity, and water quality.
  • Through our subsidiary, Clearloop, we are able to help businesses of all sizes reclaim their carbon footprint with a direct investment in building new solar projects while also helping bring renewable energy and economic development to distressed communities.

By joining Silicon Ranch, you will be joining a team of experienced and dedicated individuals who have proven time and again that it is indeed possible to not only "make solar do more", but to make the promise of carbon-free, renewable energy that benefits people right where it comes from a tangible, measurable, and replicable reality.ย 

Silicon Ranch is committed to creating a diverse and inclusive workplace that is reflective of the communities in which we work and serve. We are an equal opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.


Job Description

Position:ย Renewable Operations Center Operator- Solar PVย ย 

Location: Nashville, TN (Onsite - Remote Operations Center)

Overview:ย The Remote Operations Specialist is responsible for the real-time monitoring, control, and operational compliance of utility-scale solar PV power plants from a NERC GOP-2 compliant Remote Operations Center (ROC). This role supports grid reliability, plant availability, safe operations, and regulatory compliance across a geographically diverse solar portfolio.
The position functions as a front-line system operator, coordinating with Balancing Authorities (BAs), Transmission Operators (TOPs), Field O&M teams, Asset Management, and Engineering to ensure plants are operated safely, reliably, and in full compliance with NERC Reliability Standards.

Why Join Us

  • Be part of the setting up of a modern NERC compliant ROC
  • Operate critical utility-scale solar assets in a NERC-compliant control room
  • Play a direct role in supporting grid reliability and clean energy integration
  • Gain hands-on experience in real-time grid and plant operations
  • Build skills in data analytics and Power BI reporting
  • Work a structured DuPont schedule with built-in extended time off
  • Grow into senior operations, compliance, or performance engineering roles

Main Responsibilities:ย 

Real-Time Operations & Monitoring

  • Monitor and operate solar PV plants using SCADA, EMS, and plant monitoring platforms
  • Execute remote switching, curtailments, inverter setpoint changes, and plant controls in accordance with approved operating procedures
  • Respond to dispatch instructions and operational directives from Balancing Authority and Transmission Operator
  • Identify, diagnose, and escalate plant alarms, outages, and abnormal operating conditions
  • Maintain real-time situational awareness of plant status, weather conditions, grid constraints, and interconnection limits

NERC Compliance & Grid Operations

  • Perform operational duties in alignment with NERC and GOP-2 standards
  • Execute and document operator communications using three-part communication protocols where required
  • Maintain accurate and timely event logs, switching records, and operational documentation
  • Support disturbance reporting, event classification, and evidence retention
  • Participate in compliance drills, simulations, and internal readiness exercises
  • Support internal and external NERC audits by providing operational records and evidence

Incident & Event Management

  • Lead initial response to forced outages, inverter trips, grid events, and weather-related incidents
  • Coordinate with Field O&M, OEMs, EPCs, and internal engineering teams during events
  • Escalate issues per defined incident response procedures
  • Support post-event reviews and corrective action tracking

Performance Analytics & Reporting

  • In addition to real-time operations, this role encourages learning and hands-on exposure to data analysis and reporting
  • Support operational and performance reporting by:
    • Extracting data from SCADA systems, monitoring platforms, and event logs
    • Developing and maintaining dashboards and reports using Microsoft Power BI
  • Collaborate with Performance Engineering, Asset Management, and Compliance teams to:
    • Analyze trends in outages, curtailments, alarms, and availability
    • Improve operational insights, reporting automation, and decision-making
  • This role offers a growth pathway into operations analytics, performance engineering, or compliance support

Work Schedule & Environment

  • This position is based at a 247, 365-day Remote Operations Center (ROC) in Nashville, TN.
  • Staff work on a rotating DuPont shift schedule, commonly used in utility and control room environments.

DuPont Shift Structure (Typical):

  • Rotating 12-hour day and night shifts
  • Multi-week repeating cycle that generally includes:
    • Multiple consecutive day shifts
    • Multiple consecutive night shifts
    • Short recovery breaks
    • A built-in extended rest period (typically 7 consecutive days off)
  • Shift handovers are critical and include plant status, open incidents, grid constraints, and compliance-sensitive activities
  • Must be comfortable working nights, weekends, and holidays as part of a rotating schedule

Qualifications:ย 

  • Bachelor's degree in Engineering, Renewable Energy, or related technical discipline
    OR equivalent relevant experience.c
  • Minimum 1-3 years of experience working in a technical call center or operations center role.

Operational Readiness Requirements

Candidates without prior NERC or control room experience must:

  • Complete internal ROC onboarding and operations training program
  • Complete NERC fundamentals training within 6-12 months
  • Demonstrate proficiency in:
    • Event logging and documentation discipline
    • Operator communication protocols
    • Shift handover procedures
    • Incident escalation workflows

Preferred (But Not Required)

  • Exposure to grid operations or interconnection requirements
  • Familiarity with outage coordination
  • Experience building reports or dashboards in Power BI
  • Experience analyzing SCADA data
    • Demonstrated familiarity with:
      • SCADA or plant monitoring platforms
      • Solar plant metrics

Key Competencies

  • Strong situational awareness and decision-making under pressure
  • Clear verbal and written communication during normal and emergency operations
  • High attention to detail and procedural discipline
  • Collaborative mindset across operations, engineering, and compliance teams
  • Commitment to safety, reliability, and regulatory compliance

Our interview process:

A typical interview process at Silicon Ranch might include the below stages. Please note that we may make changes to these steps as needed, and details will be provided to you early on in the process.

  1. Introductory Interview with our recruiter
  2. Hiring Manager Interview to dive into technical skills and behavioral questions
  3. Panel Interview to assess cross-functional skills and dive deeper into technical skills
  4. Executive Interview to answer high-level questions about SRC and the team