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Remote Alarm Dispatcher Jobs (NOW HIRING)

Motorola

Field System Manager

California, MD · On-site +1

Dispatch console systems and Project 25 subscriber radios. * System fleet-mapping, historical ... clearing alarms, and ensuring full functionality testing by remote field teams. * Identify ...

Twilio

Global Security Operations Center Operator

$18.50 - $22.75/hr

Partner with local site security teams to escalate and dispatch resources for incident and alarm ... Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

SOLV Energy

Director of Energy Storage, O&M

OR · On-site +1

This role can be fully remote or hybrid, with regular in-office presence in San Diego, CA, or ... Coordinate with SCADA on data pipeline requirements, alarm strategy, remoteaccess standards, and ...

SOLV Energy

Director of Energy Storage, O&M

Denver, CO · On-site +1

This role can be fully remote or hybrid, with regular in-office presence in San Diego, CA, or ... Coordinate with SCADA on data pipeline requirements, alarm strategy, remoteaccess standards, and ...

SOLV Energy

Director of Energy Storage, O&M

This role can be fully remote or hybrid, with regular in-office presence in San Diego, CA, or ... Coordinate with SCADA on data pipeline requirements, alarm strategy, remoteaccess standards, and ...

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How much do remote alarm dispatcher jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote alarm dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What does a remote alarm dispatcher do?

A Remote Alarm Dispatcher is responsible for monitoring security systems and alarm signals from a remote location. When an alarm is triggered, they assess the situation, verify the alert, and coordinate the appropriate response, such as notifying emergency services or contacting property owners. They play a critical role in ensuring the safety and security of people and property by acting quickly and efficiently during potential emergencies. Remote Alarm Dispatchers often work for security companies, call centers, or monitoring services and use specialized software to track and manage alarms.

What are the key skills and qualifications needed to thrive as a remote alarm dispatcher?

To thrive as a Remote Alarm Dispatcher, you need strong attention to detail, quick decision-making skills, and a high school diploma or equivalent. Familiarity with alarm monitoring software, multi-line phone systems, and incident reporting tools is typically required. Outstanding communication, stress management, and problem-solving abilities help dispatchers remain calm and effectively coordinate emergency responses. These skills are vital to ensure timely, accurate handling of alarms, safeguarding property and lives.

What are some common challenges faced by remote alarm dispatchers, and how can they be effectively managed?

Remote alarm dispatchers often face challenges such as handling high-pressure situations, managing multiple alarms simultaneously, and maintaining clear communication with both clients and emergency responders. To manage these effectively, dispatchers rely on strong multitasking abilities, thorough training on alarm protocols, and use of reliable communication and monitoring software. Regular team check-ins and access to ongoing training also help dispatchers stay updated on best practices and reduce stress in critical situations.

What is the difference between Remote Alarm Dispatcher vs Remote Security Monitoring Agent?

AspectRemote Alarm DispatcherRemote Security Monitoring Agent
CredentialsTypically requires alarm system certifications or dispatcher trainingOften requires security or alarm monitoring certifications
Work EnvironmentControl room or remote dispatch centerMonitoring center or remote setup
Employer & IndustrySecurity companies, alarm monitoring servicesSecurity firms, alarm monitoring companies
Job FocusDispatching emergency responders based on alarm signalsMonitoring alarms and alerting clients or authorities

Both roles involve alarm systems and require similar certifications, but the Remote Alarm Dispatcher primarily manages dispatching emergency services, while the Remote Security Monitoring Agent focuses on monitoring alarms and notifying clients or authorities. Understanding these differences helps job seekers find the right position in the security industry.

What is a remote alarm dispatcher?

A remote alarm dispatcher is a professional responsible for monitoring security alarm systems and responding to alerts from a remote location. They use specialized software and communication tools to coordinate emergency responses, often working in a 24/7 environment and requiring strong communication skills and attention to detail.
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Remote Alarm Dispatcher jobs near you
Infographic showing various Remote Alarm Dispatcher job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Field Service Technician (Access Control Systems) Northern Boston area

Parabit Systems

Lynn, MA • Remote

$33 - $40/hr

Full-time

Dental, Vision, Life

Re-posted 3 days ago

Job description

Position SummaryParabit Systems, Inc. is seeking an experienced Field Service Technician with a strong background in commercial access control systems. The primary responsibility of this position is to install, configure, commission, maintain, and troubleshoot access control equipment, including controllers, card readers, request-to-exit devices, door position switches, power supplies, electric strikes, magnetic locks, electrified exit hardware, and related low-voltage wiring and network connections. The technician will also support Parabit's PC-based kiosks, digital signage, video surveillance, and other self-service and customer-experience systems.Primary ResponsibilitiesInstall, configure, test, commission, inspect, maintain, troubleshoot, and repair commercial access control systems.Work with access control panels and controllers, card readers, credentials, door position switches, request-to-exit devices, power supplies, relays, electric strikes, magnetic locks, electrified exit devices, and related door hardware.Diagnose and resolve access control problems involving wiring, power, device communication, door hardware, network connectivity, system configuration, and software.Verify proper locking, unlocking, monitoring, alarm-event reporting within the access control platform, and life-safety operation of controlled openings.Pull, terminate, label, test, and document low-voltage cabling in accordance with applicable codes, project requirements, and company standards.Install and replace door locks, exit devices, closers, hinges, strikes, magnetic locks, and related hardware as required for access control installations.Configure IP addresses, network settings, controllers, readers, and other connected devices, and coordinate with customer IT personnel when necessary.Conduct site surveys, verify field conditions, identify equipment and material requirements, and attend project or site coordination meetings when needed.Support the installation, configuration, maintenance, and repair of Parabit kiosks, digital signage, analog and IP video surveillance systems, and other PC-based products.Provide professional on-site, telephone, and remote technical support, including basic customer and end-user training.Communicate promptly with dispatch, customers, project personnel, subcontractors, and internal departments regarding arrival times, work status, delays, follow-up requirements, and completion.Complete service reports, inspection forms, photographs, time records, travel records, parts usage, and all other required documentation accurately and on time.Clearly document the reported issue, inspection findings, root cause, work performed, parts and materials used, system status, and any additional work required.Maintain assigned service-part inventory, company-issued tools, equipment, and vehicle in an organized and professional condition.Work independently and collaboratively with Parabit employees, customers, vendors, and subcontractors.Participate in scheduled on-call support and respond to after-hours emergency service requests when required.Follow OSHA requirements, safe-work practices, customer site rules, and all applicable local and national codes.Required QualificationsThree to five years of hands-on experience installing, servicing, or troubleshooting commercial access control systems.Strong practical knowledge of access control wiring, controllers, card readers, request-to-exit devices, door contacts, power supplies, relays, electric locking hardware, and system commissioning.Experience troubleshooting access control issues at the device, wiring, power, network, configuration, and software levels.Familiarity with commercial door hardware, including electric strikes, magnetic locks, electrified exit devices, closers, hinges, and related components.Experience pulling, terminating, labeling, and testing low-voltage cable in compliance with applicable electrical and building codes.Working knowledge of TCP/IP networking, basic IP configuration, and connectivity troubleshooting.Ability to safely and confidently use hand tools, power tools, ladders, and mechanical equipment required for field installations and repairs.Professional verbal and written communication skills, including the ability to explain technical issues clearly to customers and document work in detail.Working knowledge of Microsoft Office and the ability to use mobile applications, dispatch systems, and electronic service forms.Valid driver's license and ability to safely operate a company vehicle.Ability to lift up to 50 pounds, climb ladders, work above shoulder height, bend, kneel, and perform physical field work.Ability to manage time effectively, travel throughout the assigned territory, work independently, and complete assigned work within scheduled timeframes.Preferred QualificationsExperience with enterprise access control platforms, networked controllers, remote management software, and multi-site customer environments.Experience with analog or IP video surveillance, PC-based kiosks, digital signage, or other self-service systems.Manufacturer certifications or formal training in access control, low-voltage, networking, door hardware, or related systems.Experience providing customer training, conducting site surveys, and supporting project installations from startup through final acceptance.What Parabit ProvidesCompetitive compensationCompany training and product-specific technical instructionCompany vehicle, laptop, credit card, and cell phoneMedical, dental, vision, life insurance, and supplemental benefit options401(k) planPaid time offGym reimbursementAbout ParabitHeadquartered on the south shore of Nassau County, New York, Parabit Systems, Inc. is an established manufacturer and integrator of security, self-service, and customer-experience solutions. Since 1995, Parabit has developed access control systems, surveillance products, kiosks, digital signage, mobile charging stations, emergency and courtesy communication equipment, and custom enclosures for customers in the financial, transportation, hospitality, retail, education, government, corporate, and healthcare markets.How to ApplyPlease submit your resume to Recruiting@Parabit.com and include the job market or geographic area in which you are applying.All employment candidates must pass: a NON-DOT Drug screening, Criminal and Credit Background Check and a Driver License Check prior to employment.