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Remote Alarm Dispatcher Jobs (NOW HIRING)

Twilio

Global Security Operations Center Operator

$18.50 - $22.75/hr

Our dedication to remote-first work, and strong culture of connection and global inclusion means ... Partner with local site security teams to escalate and dispatch resources for incident and alarm ...

Intersect

SCADA Controls Engineer

Charleston, WV · Remote

$85K - $110K/yr

... while maintaining our flexible remote culture. About This Position As part of Intersect ... Establish scalable standards for data mapping, alarm management, HMI development, and configuration ...

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Remote Alarm Dispatcher information

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How much do remote alarm dispatcher jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for remote alarm dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Remote Alarm Dispatcher vs Remote Security Monitoring Agent?

AspectRemote Alarm DispatcherRemote Security Monitoring Agent
CredentialsTypically requires alarm system certifications or dispatcher trainingOften requires security or alarm monitoring certifications
Work EnvironmentControl room or remote dispatch centerMonitoring center or remote setup
Employer & IndustrySecurity companies, alarm monitoring servicesSecurity firms, alarm monitoring companies
Job FocusDispatching emergency responders based on alarm signalsMonitoring alarms and alerting clients or authorities

Both roles involve alarm systems and require similar certifications, but the Remote Alarm Dispatcher primarily manages dispatching emergency services, while the Remote Security Monitoring Agent focuses on monitoring alarms and notifying clients or authorities. Understanding these differences helps job seekers find the right position in the security industry.

What are the key skills and qualifications needed to thrive as a Remote Alarm Dispatcher, and why are they important?

To thrive as a Remote Alarm Dispatcher, you need strong attention to detail, quick decision-making skills, and a high school diploma or equivalent. Familiarity with alarm monitoring software, multi-line phone systems, and incident reporting tools is typically required. Outstanding communication, stress management, and problem-solving abilities help dispatchers remain calm and effectively coordinate emergency responses. These skills are vital to ensure timely, accurate handling of alarms, safeguarding property and lives.

What does a Remote Alarm Dispatcher do?

A Remote Alarm Dispatcher is responsible for monitoring security systems and alarm signals from a remote location. When an alarm is triggered, they assess the situation, verify the alert, and coordinate the appropriate response, such as notifying emergency services or contacting property owners. They play a critical role in ensuring the safety and security of people and property by acting quickly and efficiently during potential emergencies. Remote Alarm Dispatchers often work for security companies, call centers, or monitoring services and use specialized software to track and manage alarms.

What are some common challenges faced by remote alarm dispatchers, and how can they be effectively managed?

Remote alarm dispatchers often face challenges such as handling high-pressure situations, managing multiple alarms simultaneously, and maintaining clear communication with both clients and emergency responders. To manage these effectively, dispatchers rely on strong multitasking abilities, thorough training on alarm protocols, and use of reliable communication and monitoring software. Regular team check-ins and access to ongoing training also help dispatchers stay updated on best practices and reduce stress in critical situations.
More about Remote Alarm Dispatcher jobs
What cities are hiring for Remote Alarm Dispatcher jobs? Cities with the most Remote Alarm Dispatcher job openings:
What are the most commonly searched types of Alarm Dispatcher jobs? The most popular types of Alarm Dispatcher jobs are:
What states have the most Remote Alarm Dispatcher jobs? States with the most job openings for Remote Alarm Dispatcher jobs include:
What job categories do people searching Remote Alarm Dispatcher jobs look for? The top searched job categories for Remote Alarm Dispatcher jobs are:
Remote Alarm Dispatcher jobs near you
Infographic showing various Remote Alarm Dispatcher job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Security Dispatch, Seasonal - Rotational

NANA Management Services

Prudhoe Bay, AK • On-site, Remote

Other

Posted 21 days ago

Job description


This Remote Radio Dispatcher / Call- Taker position provides emergency dispatch and call-taking services for the petrochemical industry in the Greater Prudhoe Bay area of Alaska's North Slope. These positions dispatch services required to preserve and protect life, the environment, Wildlife, and property.
This is a rotational schedule, two (2) weeks on / two (2) week off, alternating days and nights from one rotation to the next.
Responsibilities
  • Dispatch emergency services to fires, medical emergencies, & other emergencies and non-emergent situations.
  • Dispatch Security personnel to a variety of safety/security-related calls.
  • Communicate effectively with co-workers and other agencies when necessary, including North Slope Borough, various State of AK agencies, U.S. Military, and wildlife entities.
  • Receives and routes incoming telephone calls for Greater Prudhoe Bay as well as provides general information and referrals to callers.
  • Accurately and quickly utilize a computer-aided dispatch system to capture information on emergency and non-emergency calls.
  • Notifies appropriate parties, using available dispatch resources that include but not limited to phone, radio, and pager system of emergencies and non-emergencies as they occur.
  • Monitors various facility, drill site, camp, and other alarms and makes appropriate timely notifications to responsible personnel.
  • Function as the phone operator for the Greater Prudhoe Bay Field. Answer phone calls from the public, multiple agencies on site, and other related entities and handle their routine requests/needs.
  • Informs Security/Dispatch leadership of personnel matters which may require administrative follow up.
  • Work cooperatively with others in a shared-space indoors office environment.
  • Work 12-hr shifts for 14 consecutive days/nights.
  • Speak, read, & write English fluently.
  • Maintain confidentiality.
  • Sit/stand for extended periods of time during each 12-hr shift, with and without breaks.
  • Ability to multi-task and demonstrate divided-attention skills to meet Dispatch requirements and Client expectations.
  • Use desktop telephones, console radios, handheld radios, and other communication devices with & without assistance.
  • Possess / demonstrate intermediate computer & keyboarding skills using Microsoft, client software, and internet-based programs.
  • Remain calm while handling emergency situations via phone/radio, dispatch personnel & resources to appropriate locations.
  • Learn/possess working knowledge of Greater Prudhoe Bay geography, terms, & culture.
  • Other duties as assigned.
  • This position has no supervisory responsibilities.

Qualifications
  • High school diploma or GED equivalent.
  • Must have at least two (2) years directly related to this field.
  • Must have Intermediate computer skills to include but not limited to Microsoft office and contract specific software.
  • Must pass all pre-employment contract requirements which may include but are not limited to: drug test, physical and fit for duty assessment and hearing test. Applicants not located near a testing facility are responsible for paying for travel to the nearest testing facility.
  • Must be able to live in dormitory style settings and meet cleanliness requirements of the remote camp.
  • Must be able to cooperate and work as part of a team with fellow employees, customers, and clients.
  • Must be able to make decisions in the moment with little to no supervision.
  • Contract requires employees to speak, understand, read, and write English.
  • Must meet and adhere to all safety guidelines and regulations set forth by the company and client.
  • Must be able to effectively multi-task, work in a divided-attention environment when necessary, and remain calm while managing emergencies and non-emergent situations.

CANDIDATES RESIDING OUTSIDE ANCHORAGE AREA:
Candidates residing in Alaska & the Lower 48 for any contract : For the purposes of pre-employment testing, Anchorage will be considered the point of hire (with the exception of drug testing, which will be conducted near the candidate's place of residence). Employee is responsible for any travel expenses and needed accommodations related to pre-employment tasks that need to be completed in Anchorage, AK. This includes, but is not limited to, any safety training requirements, required pre-employment testing and/or training such as physical, DOT physical/medical card, fit for duty, audiogram, and/or other testing required by contract/company (NSTC, APICC training, security licensing requirements, etc.).
Candidates residing in Alaska for Alyeska Contract: pre-employment testing will be scheduled near the candidate's area of residence within the state. The only exception is when the candidate lives in a region without the necessary service providers to complete all requirements.
Flights to Remote Locations : All employees are responsible for all expenses related to reporting to point of hire (Anchorage, AK) for scheduled trips paid for by the company for remote locations.
Working Conditions and Physical Requirements
Weather: Indoor/Outdoor. May be exposed to outdoor arctic conditions when walking between Deadhorse airport & Camp transportation, and transportation & camp entryway. Dispatch job is primarily inside, and located in the same building complex that employee will stay when on site.
Noise level: Low to low-moderate, with occasional loud audible alarm signals.
Description of environment: This position is located on the North Slope of Alaska, about 250 miles north of the Arctic Circle on the Arctic coast.
Physical requirements: Fit For Duty Test
Lift: Lift 20 lbs. from floor to knuckle x 2, (lift from floor to mid to lower thigh)
Lift: Lift 20 lbs. from floor to waist x 2,
Carry: Carry 20 lbs. with two hands for a minimum distance of 20 feet, self-paced but continuous,
Kneel: Kneel on one knee and stand. Return to kneel on opposite knee. Repeat alternate kneeling sequence x 3 for each knee, self-paced but continuous,
From Supine Position Test: From a supine, recumbent position, while wearing arctic gear, test recipient must be able to stand without assistance x 3, self-paced (this task must be accomplished safely without significant loss of balance or falling and without assistance). Allow one re-test when there is a loss of balance considered unsafe or a fall.)
Stoop & Twist: Perform alternate cross over toe touches x 5 each side, self-paced but continuous,
Walk: Walk on a treadmill at 3 MPH for 10 minutes with good balance
Stairs: Climb up and down 10 steps x 2 for a total of 20 steps, self-paced.
NMS Core Values
  • Safety guides our behavior.
  • Honesty and integrity govern our activities.
  • Commitments made will be fulfilled.
  • All individuals are treated with dignity and respect.
  • The environment will be protected and sustained.

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