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Remote Ai Operations Jobs in Wisconsin (NOW HIRING)

Sprocket Security

Customer Support Specialist

Madison, WI · On-site +1

$18.25 - $24.50/hr

Madison Office Preferable or Remote within USA Company Mission - Our mission is to help secure as ... operation scale. This role also comes with a rare opportunity: to stand up our modern, AI-driven ...

Qualysoft

Remote bevorzugt, gelegentliche Vor-Ort-Termine nach Absprache 400 - 450 a day Aufgaben Aufbau und ... B. AI Act , interne Policies, Kundenvorgaben) Abstimmung mit Plattform-, Fach- und Projektteams ...

EnsoData

Backend Software Engineer

Madison, WI · On-site +1

Using AI and machine learning, our software analyzes billions of data points collected from sensors ... Remote and flexible schedule - we are a remote company with hybrid options and support for flexible ...

Deloitte

Epic Denials Management Operator

Milwaukee, WI · Remote

$17.75 - $23.75/hr

Position Summary Join Deloitte's AI & Engineering practice to support hospital denials management ... This is a primarily remote role supporting enterprise Epic support, with minimal travel and ...

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Remote Ai Operations information

What is the difference between Remote Ai Operations vs Data Analyst?

AspectRemote Ai OperationsData Analyst
Required CredentialsBackground in AI, machine learning, or data science; often requires certifications in AI tools or programming languagesDegree in statistics, mathematics, or related field; proficiency in data analysis tools
Work EnvironmentRemote, collaborative teams focused on AI model deployment and maintenanceRemote or on-site, analyzing data sets to generate insights
Industry UsageTech companies, AI startups, research institutionsFinance, marketing, healthcare, and other sectors relying on data insights

Remote Ai Operations and Data Analysts both work with data, but Remote Ai Operations focuses on managing AI systems and models, while Data Analysts interpret data to inform business decisions. The roles share skills in data handling and analysis but differ in their focus on AI deployment versus data interpretation.

What are the most commonly searched types of Ai Operations jobs in Wisconsin?

The most popular types of Ai Operations jobs in Wisconsin are:

What are popular job titles related to Remote Ai Operations jobs in Wisconsin?

For Remote Ai Operations jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote Ai Operations jobs in Wisconsin look for?

The top searched job categories for Remote Ai Operations jobs in Wisconsin are:

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Cities in Wisconsin with the most Remote Ai Operations job openings:

Remote Ai Operations jobs near you
Infographic showing various Remote Ai Operations job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Customer Support Specialist

Sprocket Security

Madison, WI • On-site, Remote

$18.25 - $24.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Location: Madison Office Preferable or Remote within USA

Company Mission - Our mission is to help secure as many companies as possible, by using the best way of doing so, penetration testing. Sprocket Security prioritizes offensive security for enterprises, empowering them to build robust defense strategies based on individual business risk.

How - At Sprocket Security, we've built an expert-driven Continuous Penetration Testing platform that blends cutting-edge automated and manual testing methods.

Your Mission - As Customer Support Specialist, you are the operational backbone of the customer experience. You own customer support end to end and keep the day to day of each account running smoothly so customers get value quickly and easily. You are the reliable, responsive contact customers count on, and a systems-minded teammate who helps our support operation scale. This role also comes with a rare opportunity: to stand up our modern, AI-driven support and engagement workflows from the ground up. It is a great fit for someone who loves tools and process, stays calm under volume, and takes pride in a support experience that feels effortless.

Responsibilities:
  • Customer support: Own frontline customer support end to end, resolving issues quickly or routing them to the right team.
  • Support queue: Keep the support queue healthy with fast response, strong resolution, and clear escalation.
  • Onboarding: Coordinate a smooth onboarding so customers get up and running quickly.
  • Scope accuracy: Help keep each engagement's scope accurate, coordinating with the Service Delivery team as needed.
  • Support systems and automation: Stand up and continuously improve our support and engagement workflows, including AI-driven automation, as we grow.
  • Offboarding: Own a clean, reliable offboarding process from start to finish.
Requirements:

Required:

  • 2+ years in customer support, onboarding or implementation coordination, or a comparable customer operations role at a technical SaaS or security company.
  • Track record owning a support queue and hitting response and resolution targets while staying calm under volume.
  • Experience standing up support and engagement tooling and excited to build AI-driven support workflows here from the ground up.
  • Highly organized and systems-minded with a love of tools, automation, and process improvement.
  • Comfortable with core security and networking concepts or a fast learner eager to build that fluency in an offensive-security environment.
  • Excellent written communication and a customer-first, problem-solving mindset.
  • Strong collaborator who keeps customers and cross-team work moving forward.

Preferred:

  • Experience introducing automation or AI tools such as Claude to scale support and reduce manual work.
  • Familiarity with scoping, estimation, or order-management
  • Exposure to customer success or in-product engagement
  • Functional understanding of core Information/Cybersecurity concepts such as:
    • Confidentiality, integrity, availability, and privacy.
    • Basic risk management principles.
    • Awareness of industry regulations and frameworks such as PCI-DSS, HIPAA, HITRUST, OWASP, Critical Security Controls, and NIST CSF.
  • Basic Network+ level knowledge such as:
    • DNS, domain names, host names and subdomains, IP blocks (CIDR notation), RFC 1918 address spaces, and TCP ports/services.

Benefits:

  • Unlimited PTO for healthy work/life balance.
  • Company contribution to 401k (immediate eligibility, no one should have to wait to start saving).
  • 75% company contribution for health insurance for employees and 50% for dependents.
  • 100% company contribution for dental and vision.
  • Flexible working hours.
  • Support for your career development with paid training, conferences, certifications, etc.

Location - Madison Office Preferable or Remote within USA

Ready to Trailblaze the Cybersecurity Frontier? If you're passionate about cybersecurity and eager to make an impact in the industry, we want you on our team. Apply now at Sprocket Security and join the revolution of safeguarding businesses from cyber threats!

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