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Remote Aflac Customer Service Jobs in Decatur, AL

Liveops

Remote Customer Service Agent

Decatur, AL · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Athens, AL · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Madison, AL · Remote

$14 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Huntsville, AL · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Representative

Athens, AL · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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All JobsAflac Customer Service JobsRemote Aflac Customer Service JobsRemote Aflac Customer Service Jobs in Decatur, AL

Remote Aflac Customer Service information

See Decatur, AL salary details

$10

$19

$31

How much do remote aflac customer service jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote aflac customer service in Decatur, AL is $19.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $22.31 per hour, depending on experience, location, and employer.

What is the difference between Remote Aflac Customer Service vs Remote Insurance Customer Service?

AspectRemote Aflac Customer ServiceRemote Insurance Customer Service
CredentialsBasic insurance knowledge, customer service skillsInsurance licensing may be required, customer service skills
Work EnvironmentHome-based, flexible hoursHome-based, flexible hours
Employer & IndustryAflac, insurance industryVarious insurance companies, insurance industry
Search & Comparison IntentUnderstanding Aflac-specific rolesGeneral insurance customer service roles

Remote Aflac Customer Service roles focus on supporting Aflac policyholders, often requiring familiarity with Aflac products. Remote Insurance Customer Service positions may involve supporting multiple insurance providers and might require licensing. Both roles are home-based, customer-focused, and common in the insurance industry, but Aflac-specific roles emphasize Aflac products and policies.

Does Aflac provide equipment to work from home?

Aflac typically provides the necessary equipment, such as computers and headsets, to remote customer service representatives. However, specific provisions may vary by role and location, so it is advisable to confirm during the onboarding process or with the hiring manager.

Is it hard to get hired at Aflac?

Getting hired as a Remote Aflac Customer Service representative typically involves completing an online application, passing a background check, and demonstrating good communication skills. The hiring process can vary in length but generally requires relevant customer service experience and the ability to work independently in a remote environment.

Does Aflac hire remote workers?

Aflac offers remote customer service positions, including roles like Remote Aflac Customer Service, which typically involve working from home and using communication tools such as phone and computer. These positions often require strong communication skills and may include training or certification requirements. Remote work availability can vary by position and location, so checking current job listings is recommended.

How much do Aflac agents make per month?

Aflac customer service representatives working remotely typically earn between $2,000 and $4,000 per month, depending on experience, sales performance, and commission structure. Compensation often includes base pay plus commissions or bonuses based on customer interactions and sales goals.
What are the most commonly searched types of Aflac Customer Service jobs in Decatur, AL? The most popular types of Aflac Customer Service jobs in Decatur, AL are:
What job categories do people searching Remote Aflac Customer Service jobs in Decatur, AL look for? The top searched job categories for Remote Aflac Customer Service jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Remote Aflac Customer Service jobs? Cities near Decatur, AL with the most Remote Aflac Customer Service job openings:
Remote Aflac Customer Service jobs near you
Remote Customer Service Agent

Remote Customer Service Agent

Liveops

Decatur, AL • Remote

$14.50 - $19.50/hr

Contractor

Re-posted 3 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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