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Remote Advocate Jobs (NOW HIRING)

Wider Circle

Care Advocate - Care Delivery

Stockton, CA · On-site +1

$25.51/hr

The Care Advocate is an integral part of the member's care team and works closely with the ... Remote Independence: Successfully work in a remote team environment with high independence and ...

GreyZone

Care Advocate - Part-Time

Advocates work in close, continuous collaboration with the rest of the GreyZone team, who ... remote workspace: high-speed internet, secure network, a personal password-protected laptop not ...

EC Pro US

Client Advocate

Germantown, TN · Remote

$65K/yr

EC PRO US IS LOOKING FOR A CLIENT ADVOCATE Do you love horses & technology? Stop scrolling - this ... Fully remote Hiring Manager Marc McCallister, President at ECPro US Contact: HR@ecpro.us

Wider Circle

Care Advocate - Care Delivery

Stockton, CA · Remote

$25.51/hr

The Care Advocate is an integral part of the member's care team and works closely with the ... Remote Independence: Successfully work in a remote team environment with high independence and ...

Okta

Senior Developer Advocate

San Francisco, CA · On-site +1

Inspire developers at in person or remote events, including big industry conferences, panels, meetups, etc. * Developer Advocacy: * Advocate for developers' needs and pain points within the Auth0 ...

EC Pro US

Client Advocate

Germantown, TN · Remote

$40K - $65K/yr

EC PRO US IS LOOKING FOR A CLIENT ADVOCATE Do you love horses & technology? Stop scrolling - this ... Fully remote Hiring Manager Marc McCallister, President at ECPro US Contact: HR@ecpro.us

Advocacy Solutions

VA ASSOCIATE ADVOCATE

Plantation, FL · On-site +1

$62K - $104K/yr

The Associate Advocate provides technical legal support to the Senior Advocate. Duties and ... This is a remote work from home position. Our benefits package includes health, dental, and vision ...

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Remote Advocate information

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How much do remote advocate jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for remote advocate in the United States is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

How does a Remote Advocate effectively build trust and rapport with clients without in-person interactions?

Remote Advocates often rely on digital communication methods such as video calls, phone calls, and emails to connect with clients. Building trust in a remote setting requires active listening, prompt follow-ups, clear communication, and a strong sense of empathy. Many organizations provide virtual training to help advocates develop these digital relationship-building skills. Additionally, Remote Advocates often use secure communication platforms to ensure client confidentiality, which helps foster a safe and supportive environment.

What is the difference between Remote Advocate vs Customer Support Specialist?

AspectRemote AdvocateCustomer Support Specialist
Required CredentialsCommunication skills, empathy, sometimes certifications in customer serviceCommunication skills, customer service experience, sometimes certifications in support tools
Work EnvironmentRemote, often flexible hours, home-basedRemote or on-site, depending on company, may include shift work
Employer & Industry UsageUsed in advocacy, nonprofit, healthcare, and customer-centric companiesCommon across retail, tech, telecom, and service industries

Remote Advocates focus on representing organizations' interests, providing support, and promoting brand loyalty, often requiring strong communication and empathy. Customer Support Specialists handle direct customer inquiries, troubleshooting, and issue resolution. While both roles are customer-facing and often remote, Remote Advocates emphasize advocacy and relationship-building, whereas Customer Support Specialists focus on technical support and problem-solving.

What are the key skills and qualifications needed to thrive as a Remote Advocate, and why are they important?

To thrive as a Remote Advocate, you generally need strong communication skills, a background in customer service or advocacy, and at least a high school diploma or equivalent. Familiarity with CRM software, virtual communication tools, and ticketing systems is often required. Excellent problem-solving, empathy, and self-motivation are crucial soft skills for building trust and effectively supporting clients remotely. These abilities are vital to ensure responsive, personalized assistance and maintain positive client relationships from a remote environment.

What is a Remote Advocate?

A Remote Advocate is a professional who provides support, guidance, or representation for clients or customers from a remote location, typically working via phone, email, or online chat. Their role may involve assisting clients with services, resolving issues, advocating for client needs, or helping navigate systems such as healthcare, legal, or customer support. Remote Advocates often work for organizations that serve a widespread client base, allowing them to offer assistance without requiring in-person meetings. This role requires strong communication skills, empathy, and the ability to work independently with technology. Remote Advocates are commonly found in industries like healthcare, social services, legal aid, and customer service.
More about Remote Advocate jobs
What cities are hiring for Remote Advocate jobs? Cities with the most Remote Advocate job openings:
What are the most commonly searched types of Advocate jobs? The most popular types of Advocate jobs are:
What states have the most Remote Advocate jobs? States with the most job openings for Remote Advocate jobs include:
Remote Advocate jobs near you
Infographic showing various Remote Advocate job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 69% Full Time, 15% Part Time, and 14% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,058 per year, or $21.7 per hour.
Patient Advocate

Patient Advocate

California Retina Consultants

Santa Barbara, CA • Remote

$24 - $27/hr

Full-time

Re-posted 13 days ago

Job description

Apply Here: https://secure.onehcm.com/ta/CALRETINA.jobs?ShowJob=788708801&TrackId=ZipRecruiter

Patient Advocate 

Job Summary 

The Patient Advocate is responsible for duties pertaining to all aspects of patient payments and billing inquiries, including enrollment and re-enrollment into patient assistance programs (PAPs), financial hardship programs, and patient payment plans. This individual will work cohesively with our billing partners to see that patient assistance program claims are submitted in a timely manner, and to ensure prompt payment of these claims, from the various PAP vendors. The Patient Advocate also provides SME support to our clinic staff, to address billing inquires related to patient assistance programs and self-pay encounters. 

This is a Remote position; however, all candidates considered for this position must currently reside within Central California.

Duties / Responsibilities: 

  • Prepares and submits clean claims to various insurance companies either electronically or by paper.
  • Contacts Insurance companies and financial assistance programs regarding unpaid claims via rebill, appeals, or phone.
  • Accepts in-coming phone calls for patient inquiries.
  • Answers questions from patients, clerical staff and insurance companies via phone, email, and messaging portals.
  • Identifies and resolves patient billing complaints.
  • Prepares, reviews and sends patient statements as needed.
  • Mails appropriate patient contact letters to resolve outstanding claims.
  • Evaluates patient’s financial status and establishes budget payment plans.
  • Performs various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers.
  • Utilizes Practice Management software and completes assigned AR and Patient tasking.
  • Participates in educational activities and attends monthly staff meetings.
  • Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
  • Responding to all PFS inquiries via email inbox, phone calls to billing and PAP line, MS Teams messages, and via individual tasks in NextGen
  • Maintaining NextGen Patient Assistance Program tasks and communicating with billing staff regarding enrollments, re-enrollments, etc.
  • Reviewing drug balance report and enrolling patients into Patient Assistant programs as applicable, based on outstanding balances
  • Manage all first time and re-enrollment of patients into Patient Assistance Programs
  • Responsible for claims submissions to various programs via fax, mail, and online portal.
  • Responsible for payment posting from various assistance programs.
  • Submitting appeals as necessary.
  • Training Front Desk and Billing staff on PX Connect and drug portals.
  • Assists PFS Supervisor as gatekeeper for all portal access:
    • New hires
    • Disabling access to PAP portals upon notification of termination/resignation
    • Password resets
  • Establishes and maintains professional relationships with various pharmaceutical vendors/reps, to stay current on medication and PAP happenings, protocol, and pertinent billing guidelines.
  • Performs other duties as assigned.