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$11

$21

$32

How much do remote advocate jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for remote advocate in the United States is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

How does a Remote Advocate effectively build trust and rapport with clients without in-person interactions?

Remote Advocates often rely on digital communication methods such as video calls, phone calls, and emails to connect with clients. Building trust in a remote setting requires active listening, prompt follow-ups, clear communication, and a strong sense of empathy. Many organizations provide virtual training to help advocates develop these digital relationship-building skills. Additionally, Remote Advocates often use secure communication platforms to ensure client confidentiality, which helps foster a safe and supportive environment.

What is the difference between Remote Advocate vs Customer Support Specialist?

AspectRemote AdvocateCustomer Support Specialist
Required CredentialsCommunication skills, empathy, sometimes certifications in customer serviceCommunication skills, customer service experience, sometimes certifications in support tools
Work EnvironmentRemote, often flexible hours, home-basedRemote or on-site, depending on company, may include shift work
Employer & Industry UsageUsed in advocacy, nonprofit, healthcare, and customer-centric companiesCommon across retail, tech, telecom, and service industries

Remote Advocates focus on representing organizations' interests, providing support, and promoting brand loyalty, often requiring strong communication and empathy. Customer Support Specialists handle direct customer inquiries, troubleshooting, and issue resolution. While both roles are customer-facing and often remote, Remote Advocates emphasize advocacy and relationship-building, whereas Customer Support Specialists focus on technical support and problem-solving.

What are the key skills and qualifications needed to thrive as a Remote Advocate, and why are they important?

To thrive as a Remote Advocate, you generally need strong communication skills, a background in customer service or advocacy, and at least a high school diploma or equivalent. Familiarity with CRM software, virtual communication tools, and ticketing systems is often required. Excellent problem-solving, empathy, and self-motivation are crucial soft skills for building trust and effectively supporting clients remotely. These abilities are vital to ensure responsive, personalized assistance and maintain positive client relationships from a remote environment.

What is a Remote Advocate?

A Remote Advocate is a professional who provides support, guidance, or representation for clients or customers from a remote location, typically working via phone, email, or online chat. Their role may involve assisting clients with services, resolving issues, advocating for client needs, or helping navigate systems such as healthcare, legal, or customer support. Remote Advocates often work for organizations that serve a widespread client base, allowing them to offer assistance without requiring in-person meetings. This role requires strong communication skills, empathy, and the ability to work independently with technology. Remote Advocates are commonly found in industries like healthcare, social services, legal aid, and customer service.
More about Remote Advocate jobs
What cities are hiring for Remote Advocate jobs? Cities with the most Remote Advocate job openings:
What are the most commonly searched types of Advocate jobs? The most popular types of Advocate jobs are:
What states have the most Remote Advocate jobs? States with the most job openings for Remote Advocate jobs include:
Remote Advocate jobs near you
Infographic showing various Remote Advocate job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $45,058 per year, or $21.7 per hour.
Customer Advocate, Fully Remote

Customer Advocate, Fully Remote

Disabled Veteran Solutions

Fort Worth, TX • Remote

Full-time

Posted 19 days ago

Job description

Customer Advocate – FullTime (Remote)

Disabled Veteran Solutions (DVS)

A Career With Purpose - Not Just a Job

Tired of Watching Gas Prices Climb While Your Paycheck Shrinks?

Imagine a job where your commute is exactly 14 steps from your bed to your desk. Where your "rush hour" is the time it takes to pour your morning coffee. Where your car stays parked, your wallet stays fuller, and your time stays yours.

At DVS, we believe your career should elevate your life - not drain it at the pump. That's why this 100% remote Customer Advocate role is built for people who want stability, purpose, and the freedom to work from home without sacrificing professional growth.

Why You'll Love Working From Home With DVS

  • Keep your money - no gas, no tolls, no surprise car repairs
  • Keep your time - reclaim 5–10 hours a week from commuting
  • Keep your sanity - no traffic, no weather delays, no road rage
  • Keep your comfort - work in your favorite hoodie, with your favorite mug
  • Keep your momentum - grow your career without uprooting your life

Remote work isn't just a perk here - it's a lifestyle upgrade

The Role: Where Compassion Meets Precision

As a Customer Advocate, you will be responsible for acting as a patient advocate to help resolve patient issues pertaining to claims, benefit referrals, physicians and access. You will also be responsible for managing high volume of inbound calls, enter patient information into information systems, and resolve caller's issues with outstanding customer service skills. In addition, serve as a liaison between the patient and Provider.  You'll be the steady, supportive voice helping members, balancing empathy with technical skill.  through 50–70 interactions per day.

You'll shine if you're confident with:

  • Realtime system navigation
  • Accurate documentation
  • Microsoft Office proficiency
  • Clear, professional communication
  • Process consistency and compliance
 

This is a structured, fastpaced environment - perfect for someone who thrives on purpose and precision.

Training & Schedule

FullTime | Remote | Monday–Friday

  • Paid Training (8 weeks): 8:00 AM – 4:30 PM EST Attendance is 100% mandatory - we invest heavily in your success.
  • Permanent Schedule: Must have availability between the hours of 8:00 AM and 8:00 PM.  
  • Start Date: July 13, 2026

This role is built for reliability, consistency, and longterm commitment.

What You Bring

  • High School Diploma (Associate degree preferred)

  • Experience handling complex or sensitive customer interactions
  • Strong Microsoft Word, Excel, Outlook, and Teams skills
  • Ability to navigate multiple systems at once
  • Excellent attention to detail
  • Clear, professional communication

Bonus Points For

  • 1+ years of Callcenter or highvolume environments
  • 1+ years of experience with working in a remote healthcare setting or healthcare industry experience
  • Advocacybased roles (social work, behavioral health)

  • Retail or service roles requiring problemsolving

  • Bilingual fluency in English and Spanish

What You Get

  • Competitive pay
  • Bonus opportunities
  • Comprehensive benefits
  • Clear advancement pathways
  • A missiondriven team that values your growth

At DVS, you're not just filling a seat - you're building a career with purpose.

 Who Thrives Here

People who love structure. People who take pride in accuracy. People who care deeply about helping others. People who want a stable, longterm career - without sacrificing their home life.

If you're dependable, technically confident, and ready to grow, you'll fit right in.

Ready to Build a Career That Works for Your Life - Not Against It?

Your future is calling... and you don't even have to leave the house to answer.


A pre-employment drug screening and criminal background check are required prior to employment.

Apply