This position is based in Columbus, IN and is not eligible for remote work or relocation ... are advocate * Comply with regulatory requirements while addressing customer needs which may ...
This position is based in Columbus, IN and is not eligible for remote work or relocation ... are advocate * Comply with regulatory requirements while addressing customer needs which may ...
This position is based in Columbus, IN and is not eligible for remote work or relocation ... are advocate * Comply with regulatory requirements while addressing customer needs which may ...
Quick apply
This position is based in Columbus, IN and is not eligible for remote work or relocation ... are advocate * Comply with regulatory requirements while addressing customer needs which may ...
Product Designer (Remote)
Indianapolis, IN · On-site +1
Communicate your design rationale and advocate for design through the presentation of your work Job Requirements: * You have 5+ years of experience in product design, in fast growth Internet ...
Product Designer (Remote)
Indianapolis, IN · On-site +1
Communicate your design rationale and advocate for design through the presentation of your work Job Requirements: * You have 5+ years of experience in product design, in fast growth Internet ...
... or Remote Kelley Kronenberg, a premier national law firm, is seeking a skilled Workers ... advocacy. * Work closely with our attorneys and support staff to uphold the high standard of ...
... or Remote Kelley Kronenberg, a premier national law firm, is seeking a skilled Workers ... advocacy. * Work closely with our attorneys and support staff to uphold the high standard of ...
Not open to remote candidates at this time SIHO's Member Services Representatives assist in ... are advocate * Comply with regulatory requirements while addressing customer needs which may ...
Not open to remote candidates at this time SIHO's Member Services Representatives assist in ... are advocate * Comply with regulatory requirements while addressing customer needs which may ...
This is a remote role based in Germany, reporting to the Sales Engineering Manager in the Solutions ... Through expert advocacy and goal-oriented demonstrations, you will accelerate the customer journey ...
This is a remote role based in Germany, reporting to the Sales Engineering Manager in the Solutions ... Through expert advocacy and goal-oriented demonstrations, you will accelerate the customer journey ...
... or Remote Kelley Kronenberg, a premier national law firm, is seeking a skilled Workers ... advocacy. * Work closely with our attorneys and support staff to uphold the high standard of ...
... or Remote Kelley Kronenberg, a premier national law firm, is seeking a skilled Workers ... advocacy. * Work closely with our attorneys and support staff to uphold the high standard of ...
Product Designer (Remote)
Indiana, PA · Remote
Communicate your design rationale and advocate for design through the presentation of your work Job Requirements: * You have 5+ years of experience in product design, in fast growth Internet ...
Product Designer (Remote)
Indiana, PA · Remote
Communicate your design rationale and advocate for design through the presentation of your work Job Requirements: * You have 5+ years of experience in product design, in fast growth Internet ...
Field Case Manager
South Bend, IN · On-site +1
... remote work environment that allows face to face interaction with injured workers and medical ... Serve as patient advocate to support, guide and coordinate care for injured workers, families and ...
Field Case Manager
South Bend, IN · On-site +1
... remote work environment that allows face to face interaction with injured workers and medical ... Serve as patient advocate to support, guide and coordinate care for injured workers, families and ...
Field Case Manager
South Bend, IN · On-site +1
... remote work environment that allows face to face interaction with injured workers and medical ... Serve as patient advocate to support, guide and coordinate care for injured workers, families and ...
Field Case Manager
South Bend, IN · On-site +1
... remote work environment that allows face to face interaction with injured workers and medical ... Serve as patient advocate to support, guide and coordinate care for injured workers, families and ...
Account Manager
Indianapolis, IN · On-site +1
$90K - $125K/yr
... our biggest advocates. As an ECS Account Manager you will have the opportunity to grow with the ... Present technical solutions to a variety of customers This is a remote position; however ...
Account Manager
Indianapolis, IN · On-site +1
$90K - $125K/yr
... our biggest advocates. As an ECS Account Manager you will have the opportunity to grow with the ... Present technical solutions to a variety of customers This is a remote position; however ...
Partner Delivery Advisor
Indianapolis, IN · On-site +1
... advocacy. You'll provide expert implementation guidance at critical points in the delivery ... This role can be office-based or remote, with a strong emphasis on direct collaboration with ...
Partner Delivery Advisor
Indianapolis, IN · On-site +1
... advocacy. You'll provide expert implementation guidance at critical points in the delivery ... This role can be office-based or remote, with a strong emphasis on direct collaboration with ...
RN Field Case Manager
Gary, IN · Remote
$77K - $98K/yr
... remote work environment that allows face to face interaction with injured workers and medical ... Serve as patient advocate to support, guide and coordinate care for injured workers, families and ...
RN Field Case Manager
Gary, IN · Remote
$77K - $98K/yr
... remote work environment that allows face to face interaction with injured workers and medical ... Serve as patient advocate to support, guide and coordinate care for injured workers, families and ...
RN Field Case Manager
Merrillville, IN · Remote
$76K - $97K/yr
... remote work environment that allows face to face interaction with injured workers and medical ... Serve as patient advocate to support, guide and coordinate care for injured workers, families and ...
RN Field Case Manager
Merrillville, IN · Remote
$76K - $97K/yr
... remote work environment that allows face to face interaction with injured workers and medical ... Serve as patient advocate to support, guide and coordinate care for injured workers, families and ...
RN Field Case Manager
Gary, IN · Remote
$77K - $98K/yr
... remote work environment that allows face to face interaction with injured workers and medical ... Serve as patient advocate to support, guide and coordinate care for injured workers, families and ...
RN Field Case Manager
Gary, IN · Remote
$77K - $98K/yr
... remote work environment that allows face to face interaction with injured workers and medical ... Serve as patient advocate to support, guide and coordinate care for injured workers, families and ...
RN Field Case Manager
Merrillville, IN · Remote
$76K - $97K/yr
... remote work environment that allows face to face interaction with injured workers and medical ... Serve as patient advocate to support, guide and coordinate care for injured workers, families and ...
RN Field Case Manager
Merrillville, IN · Remote
$76K - $97K/yr
... remote work environment that allows face to face interaction with injured workers and medical ... Serve as patient advocate to support, guide and coordinate care for injured workers, families and ...
Deputy Attorney General - Licensing Enforcement
Indianapolis, IN · On-site +1
$76K - $104K/yr
Indianapolis, IN Job Type: Full-Time Remote Employment: Flexible/Hybrid Job Number: 202500095 ... Effective oral advocacy skills both in administrative hearings and court. * Legal research and ...
Deputy Attorney General - Licensing Enforcement
Indianapolis, IN · On-site +1
$76K - $104K/yr
Indianapolis, IN Job Type: Full-Time Remote Employment: Flexible/Hybrid Job Number: 202500095 ... Effective oral advocacy skills both in administrative hearings and court. * Legal research and ...
Serve as a connector between field operations, membership, communications, advocacy, and other ... remote work. * Ability to present, communicate, and traverse both office and agricultural ...
Serve as a connector between field operations, membership, communications, advocacy, and other ... remote work. * Ability to present, communicate, and traverse both office and agricultural ...
Act as a mediator and advocate for the student * Reach out to the student, host family, and school ... Remote-MUST RESIDE IN THE UNITED STATES
Quick apply
Act as a mediator and advocate for the student * Reach out to the student, host family, and school ... Remote-MUST RESIDE IN THE UNITED STATES
Patient Billing Representative
Indianapolis, IN · Remote
$14/hr
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ... Essential Functions These functions emphasize patient advocacy, analytical billing expertise ...
Patient Billing Representative
Indianapolis, IN · Remote
$14/hr
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ... Essential Functions These functions emphasize patient advocacy, analytical billing expertise ...
Remote Advocate information
What is a remote advocate?
A Remote Advocate is a professional who provides support, guidance, or representation for clients or customers from a remote location, typically working via phone, email, or online chat. Their role may involve assisting clients with services, resolving issues, advocating for client needs, or helping navigate systems such as healthcare, legal, or customer support. Remote Advocates often work for organizations that serve a widespread client base, allowing them to offer assistance without requiring in-person meetings. This role requires strong communication skills, empathy, and the ability to work independently with technology. Remote Advocates are commonly found in industries like healthcare, social services, legal aid, and customer service.
How does a remote advocate effectively build trust and rapport with clients without in-person interactions?
Remote Advocates often rely on digital communication methods such as video calls, phone calls, and emails to connect with clients. Building trust in a remote setting requires active listening, prompt follow-ups, clear communication, and a strong sense of empathy. Many organizations provide virtual training to help advocates develop these digital relationship-building skills. Additionally, Remote Advocates often use secure communication platforms to ensure client confidentiality, which helps foster a safe and supportive environment.
What are the key skills and qualifications needed to thrive as a remote advocate, and why are they important?
To thrive as a Remote Advocate, you generally need strong communication skills, a background in customer service or advocacy, and at least a high school diploma or equivalent. Familiarity with CRM software, virtual communication tools, and ticketing systems is often required. Excellent problem-solving, empathy, and self-motivation are crucial soft skills for building trust and effectively supporting clients remotely. These abilities are vital to ensure responsive, personalized assistance and maintain positive client relationships from a remote environment.
What is the difference between Remote Advocate vs Customer Support Specialist?
| Aspect | Remote Advocate | Customer Support Specialist |
|---|---|---|
| Required Credentials | Communication skills, empathy, sometimes certifications in customer service | Communication skills, customer service experience, sometimes certifications in support tools |
| Work Environment | Remote, often flexible hours, home-based | Remote or on-site, depending on company, may include shift work |
| Employer & Industry Usage | Used in advocacy, nonprofit, healthcare, and customer-centric companies | Common across retail, tech, telecom, and service industries |
Remote Advocates focus on representing organizations' interests, providing support, and promoting brand loyalty, often requiring strong communication and empathy. Customer Support Specialists handle direct customer inquiries, troubleshooting, and issue resolution. While both roles are customer-facing and often remote, Remote Advocates emphasize advocacy and relationship-building, whereas Customer Support Specialists focus on technical support and problem-solving.
What is the easiest remote advocate job to get hired for?
Remote advocate roles that require minimal experience often include customer support, social media moderation, or brand ambassador positions. These jobs typically value communication skills and may offer on-the-job training, making them accessible for beginners seeking remote work.
What are the most commonly searched types of Advocate jobs in Indiana?
The most popular types of Advocate jobs in Indiana are:
What are popular job titles related to Remote Advocate jobs in Indiana?
For Remote Advocate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Advocate jobs in Indiana look for?
The top searched job categories for Remote Advocate jobs in Indiana are:
What cities in Indiana are hiring for Remote Advocate jobs?
Cities in Indiana with the most Remote Advocate job openings:
Full-time, Other
Posted 26 days ago
Job description
Job Title: Medicare Advantage Member Services Representative
Reports To: Manager, MytruAdvantage Customer Service
Our Vision
SIHO Insurance Services will be the premier healthcare delivery system administration company, known and respected for its Insurance high quality people, innovative products and outstanding services.
Location Requirement: This position is based in Columbus, IN and is not eligible for remote work or relocation. Candidates must reside in or be willing to commute to Columbus.
MTA Member Services
SIHO’s Member Services Representatives assist in creating an excellent experience for SIHO’s members and their providers. The primary responsibility of this position is to respond to member’s and providers inquiries. This position mainly responds to telephonic inquiries but may also be responsible for responding to written inquiries and assisting walk-in members. This is a non-exempt position.
Brief Description of Duties:
Assist members with navigating their healthcare needs by explaining benefits, solving claim concerns, finding a doctor nearby or being their healthcare advocate
Comply with regulatory requirements while addressing customer needs which may include complex benefit questions.
Record details of inquiries, comments, complaints, and transactions.
Escalate unresolved and pending customer grievances.
Support teammates as business needs require to ensure the organization is meeting the needs of our members and providers
Strive for first call resolution while demonstrating SIHO’s dedication to proactively work to resolve members questions and concerns.
Work with partners in other departments, or to Doctors’ offices to help resolve a customer concern.
Support your teammates as business needs require to ensure we are meeting the needs of our customers.
Performs other relevant duties deemed necessary to achieve department and company-wide goals.
Traits we are looking for:
Trustworthy Empathic Proactive
Compassionate Good Listener Problem Solver
Communicator Patient Personable & Collaborative
Schedule & Work Environment:
Full-time position with hybrid work arrangement (3 days in office, 2 days remote)
Annual schedule divided into two seasons:
Peak Season (October 1 - March 31)
Team coverage required 7 days/week, 8am-9pm
Available shifts: 8am-5pm, 9am-6pm, 12pm-9pm (remote), and 10am-7pm as needed
Weekend requirement: Minimum 2 weekends per month (remote shifts 12pm-9pm or 10am-7pm)
Schedules provided one month in advance with consideration for employee preferences
Off-Peak Season (April 1 - September 30)
Monday-Friday coverage between 8am-9pm
Available shifts: 8am-5pm, 9am-6pm, or 12pm-9pm (remote)
Must work one late shift per week (either 9am-6pm or 12pm-9pm)
Minimum Skills Requirement:
Possess a passion for customer service
Excellent communications (oral and written) and strong listening skills
General knowledge and understanding of health insurance
Knowledge of Medicare Advantage is preferred, but not required
This job calls for strong emotional intelligence to proactively provide solutions, ensuring the member's health and safety
Ability to maintain attendance to support required quality and quantity of work
Professional appearance and presence
Commitment to support and maintain confidentiality in conformance to HIPAA guidelines
Required Education:
High School Diploma and 2 years of Customer service experience
Working experience of Microsoft Office or other comparable software
Note: This position supports Medicare Advantage/MyTruAdvantage products, requiring weekend availability during peak season to ensure continuous member support.
*All positions are subject to change based on the needs of the business