$95K - $125K/yr
... advice to optimize system performance, and knowledge on Code compliance. This is a remote-based ... Giving & volunteer opportunities, and discounts on retail products, services & experiences. Job ...
$95K - $125K/yr
... advice to optimize system performance, and knowledge on Code compliance. This is a remote-based ... Giving & volunteer opportunities, and discounts on retail products, services & experiences. Job ...
Remote Advice Giving information
What is remote advice giving?
Remote advice giving is the process of providing guidance, recommendations, or expert opinions to clients or individuals through digital communication channels such as email, video calls, chat, or phone. This job allows professionals to offer their expertise from anywhere, making it convenient for both the advisor and the recipient. Remote advice can cover a wide range of fields, including legal, financial, medical, technical, or personal coaching. It is especially popular due to its flexibility, accessibility, and the ability to connect with clients globally.
What are the key skills and qualifications needed to thrive as a remote advice giver, and why are they important?
To thrive as a Remote Advice Giver, you need strong subject-matter expertise, clear communication skills, and, in many cases, relevant professional qualifications or certifications. Familiarity with digital communication tools such as video conferencing platforms, messaging apps, and customer relationship management (CRM) systems is often required. Active listening, empathy, and problem-solving abilities are essential soft skills to connect with clients and provide tailored guidance. These skills and tools enable efficient, effective, and trustworthy support in a remote setting, ensuring client satisfaction and professional credibility.
What are some common challenges faced in remote advice giving roles, and how can I effectively overcome them?
One of the main challenges in remote advice giving is establishing clear communication and building trust with clients without face-to-face interaction. It can also be difficult to interpret non-verbal cues or ensure clients fully understand your guidance. To overcome these challenges, it's important to use clear, concise language, actively listen, and ask clarifying questions. Additionally, leveraging video calls when possible, maintaining prompt responses, and utilizing collaborative tools can help foster strong client relationships and effective communication.
What is the difference between Remote Advice Giving vs Remote Customer Support?
| Aspect | Remote Advice Giving | Remote Customer Support |
|---|---|---|
| Credentials | Expertise in specific field, certifications often preferred | Customer service skills, basic technical knowledge |
| Work Environment | Consultative, one-on-one advice sessions | Handling customer inquiries, troubleshooting |
| Industry Usage | Consulting, coaching, professional services | Retail, tech, telecom, service industries |
| Search & Comparison Intent | Seeking expert advice or consultation | Seeking help with product or service issues |
Remote Advice Giving involves providing expert guidance and personalized recommendations, often requiring specialized credentials. Remote Customer Support focuses on assisting customers with product or service issues, emphasizing troubleshooting and customer service skills. While both roles are remote and client-facing, they serve different purposes and require different skill sets.
What are popular job titles related to Remote Advice Giving jobs in Indiana?
For Remote Advice Giving jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Advice Giving jobs in Indiana look for?
The top searched job categories for Remote Advice Giving jobs in Indiana are:
What cities in Indiana are hiring for Remote Advice Giving jobs?
Cities in Indiana with the most Remote Advice Giving job openings:
$95K - $125K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 8 days ago
Job description
Armacell provides numerous and diverse career opportunities. Add your talent to ours and make a difference around the world!
The year 1954 marked a significant milestone in thermal insulation history. Armstrong's R&D Project Number 54013, developed by three innovators, evolved into ArmaFlex, the world's first flexible, closed-cell elastomeric foam for equipment insulation. This product revolutionized the insulation industry. Today, more than 70 years later, ArmaFlex continues to be a pillar of Armacell's success.
The Regional Technical Manager - West is responsible for implementing the long-term upstream sales strategy in the assigned territories through insulation technical leadership and driving insulation product specification and penetration. The Regional Technical Manager will establish a customer base of mechanical engineers, specifiers, owners, and key stakeholders to develop new opportunities and capture market share to ensure commercial business achievement within the focused industries such as education, healthcare, and office/mixed use. Other responsibilities include becoming an insulation technical expert for insulation users throughout the assigned territories, providing advice to optimize system performance, and knowledge on Code compliance.
This is a remote-based position with flexibility across the western U.S. We are particularly interested in candidates located in or near key markets, including Denver, Illinois, Phoenix, and Salt Lake City.
What Armacell can offer you
Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & wellbeing.
Financial programs such as 401(k), life insurance, short & long- term disability coverage, and opportunities for performance-based salary incentive programs.
Generous paid time off including 12 holidays and 120 hours of PTO.
Training and educational resources on our personalized learning management system.
Giving & volunteer opportunities, and discounts on retail products, services & experiences.
Job Responsibilities
Expand product knowledge, solution implementation, and market share within commercial market.
Provide technical expertise for product, application, Code, and other topics from insulation users throughout the region.
Educate customers on Armacell offerings, highlights and benefits through demonstrations and presentations.
Translate market and customer needs into technical requirements for use by the Marketing department.
Contributor of competitive market intelligence regarding performance of alternate materials as well as competitive activities.
Attends project site visits to assist clients with project delivery e.g. applications training, demonstrations, advice/guidance
Requirements and Qualifications
Bachelor's Degree in technical field or related field required.
Minimum of 3-5 years of territory experience in HVAC, plumbing, construction, equipment industries with a familiarity of the refrigeration industry preferred.
Expert knowledge on bid/specification process for commercial, HVAC, plumbing, refrigeration, and industrial markets.
The ability to read mechanical drawings to identify application and equipment for products.
The ability to travel up to 65%.
Excellent written, oral and presentation skills.
Proficient in Microsoft Office (Word, PowerPoint, Excel) and Salesforce.com, or similar Customer Relationship Management (CRM) platform.
The expected compensation range for this role is $95,000.00 -$125,000.00.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience, and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Armacell does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team. In order to provide the best experience for all stakeholders, we limit the number of agencies and recruiting vendors we partner with. If you would like to be considered for a particular search or added to our approved agency list, please complete and submit this form: https://forms.office.com/e/WScRhdkues
More About Us
Armacell's products significantly contribute to global energy efficiency making a difference around the world every day. With more than 3,300 employees and 25 production plants in 19 countries, the company operates two main businesses, Advanced Insulation and Engineered Foams, and generated net sales of EUR 836 million and adjusted EBITDA of EUR 155 million in 2023. Armacell focuses on insulation materials for technical equipment, high-performance foams for high-tech and lightweight applications and next generation aerogel blanket technology. For more information, please visit: www.armacell.com.
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Time Type:
Full time