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Remote Address Verification Service Jobs in Michigan

ABC Legal Services

$15/hr

About ABC Legal Services: ABC Legal Service is proud to be the national leader in service of ... The Customer Support Specialist addresses and resolves all customer questions and issues and ...

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Remote Address Verification Service information

What are the key skills and qualifications needed to thrive as a Remote Address Verification Specialist, and why are they important?

To thrive as a Remote Address Verification Specialist, you need attention to detail, strong data entry skills, and familiarity with address validation protocols, often supported by a high school diploma or equivalent. Proficiency with address verification software, CRM systems, and online mapping tools is typically required. Excellent communication, problem-solving abilities, and reliability are important soft skills for efficiently resolving discrepancies and maintaining accuracy. These skills and qualities are essential to ensure data integrity, prevent errors, and support effective business operations.

What are some common challenges faced when working in a Remote Address Verification Service role, and how can they be addressed?

Professionals in remote address verification often encounter challenges such as dealing with incomplete or inconsistent data, verifying addresses across different regions or countries, and ensuring compliance with data privacy regulations. To address these issues, it's important to use reliable verification tools, maintain clear communication with clients or internal teams, and stay updated on relevant legal requirements. Additionally, collaborating with IT and customer support teams can help resolve discrepancies efficiently and maintain high accuracy in verification results.

What is a Remote Address Verification Service?

A Remote Address Verification Service is a digital solution that verifies the authenticity and accuracy of an individual's or business's address without requiring in-person visits. These services use databases, geolocation tools, postal records, and sometimes user-provided documents to confirm that an address is valid and belongs to the specified person or entity. They are commonly used for fraud prevention, regulatory compliance, and ensuring secure delivery of goods or services. Remote address verification is especially important for online businesses and financial institutions that need to verify customer information remotely.

What is the difference between Remote Address Verification Service vs Remote Customer Support Specialist?

FeatureRemote Address Verification ServiceRemote Customer Support Specialist
Primary FunctionVerifies customer addresses for fraud prevention and complianceProvides customer assistance and resolves product or service issues
Required CredentialsData verification skills, basic technical knowledgeCommunication skills, customer service experience
Work EnvironmentOnline platforms, verification toolsHelpdesk software, communication channels
Industry UsageFinance, e-commerce, logisticsRetail, tech, service industries

The Remote Address Verification Service focuses on validating customer addresses to prevent fraud, while a Remote Customer Support Specialist handles customer inquiries and issues. Both roles are remote, but their core functions and required skills differ significantly, catering to different industry needs.

What are popular job titles related to Remote Address Verification Service jobs in Michigan? For Remote Address Verification Service jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Address Verification Service jobs in Michigan look for? The top searched job categories for Remote Address Verification Service jobs in Michigan are:
What cities in Michigan are hiring for Remote Address Verification Service jobs? Cities in Michigan with the most Remote Address Verification Service job openings:
Remote Address Verification Service jobs near you
Customer Service Representative (Remote)

Customer Service Representative (Remote)

ABC Legal Services

Remote

$15/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach. 

 Job Overview:

The Customer Support Specialist addresses and resolves all customer questions and issues and provides the best customer experience possible. This role corrects errors, follows up with process servers, moves orders along and provides information and updates. The Customer Support Specialist works with other teams to ensure all necessary tasks are completed on orders. This customer-focused role requires diplomacy, the ability to think on your feet and keep a cool head while juggling many priorities at once. This position is remote but must be located in Kentucky.

 Key Responsibilities:

  • Respond to customer support tickets, including answering questions and resolving issues related to existing orders
  • Manage high-volume phone calls to assist customers with existing orders and assist new customers with how to place new orders online
  • Respond to emails and address questions and concerns from customers, internal department queries relating to orders or payment on orders and process servers in the field
  • Document issues in Confluence
  • Visit court dockets for information on case filing and occasionally pull filed papers
  • Perform other job-related duties as assigned

Qualifications:

  • High school diploma or GED required; 1-3 years of customer support or call center experience assisting customers over the phone
  • Technology Driven; Experience using computer programs such as Microsoft Outlook, Excel and Word, PDF Editor and phone systems preferred
  • Document manipulation experience
  • Ability to read, write, and speak English 
  • Ability to transcribe information, review an order, investigate issues and implement solutions
  • Ability to perform repetitive tasks with accuracy
  • Ability to maintain a high level of work product in often stressful situations
  • Ability to anticipate issues and circumvent them
  • Ability to implement new processes and changes and improve performance
  • Typing speed of at least 55 wpm

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

  • Health, Dental, Vision insurance
  • 401(k) with company matching
  • Paid time off
  • 7 Paid company holidays
  • 4 Floating holidays per-year
  • Life Insurance and AD&D Insurance
  • Long Term Disability
  • Health Care Reimbursement Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • EAP (Employee Assistance Program)
  • Pet Insurance

Pay Range: $15.00 - $15.00 /hr

Schedule: Full-time, 7- 4 PST

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