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Remote Account Representative Jobs in Rochester, NY

Ballard Agency

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Remote Sales Representative (Must live in New York)

Rochester, NY · Remote

$55K - $90K/yr

This is a remote position and you can be located any place in the state of New York. If you are ready to make a difference in not only your life, but also the lives of others, then make the leap by ...

Paychex

PIA Major Account Manager

Rochester, NY · Remote

$65K - $103K/yr

Overview A Major Account Manager is paramount in maintaining and expanding relationships with strategically important large accounts. Your duties will include managing a portfolio of client accounts ...

Paychex

PEO Benefits Account Manager

Rochester, NY · Remote

$20.22 - $28.89/hr

Overview Acts as a dedicated account manager, licensed broker, and internal liaison for a specific 'book of business' that is based on revenue and/or enrollment. Meets or exceeds set expectations ...

Paychex

Health Benefits Account Manager

Rochester, NY · On-site +1

$27.24 - $29.96/hr

May represent the team on projects and initiatives * Serves as a mentor for less experienced teammates * Documents all interactions and uses the information to improve service Qualifications

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All JobsRemote Account Representative JobsRemote Account Representative Jobs in Rochester, NY

Remote Account Representative information

See Rochester, NY salary details

$25.7K

$55.7K

$90.8K

How much do remote account representative jobs pay per year?

As of Jun 27, 2026, the average yearly pay for remote account representative in Rochester, NY is $55,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $69,600.00 per year, depending on experience, location, and employer.

What is a Remote Account Representative job?

A Remote Account Representative is responsible for managing client accounts, building relationships, and ensuring customer satisfaction—all while working remotely. They handle customer inquiries, process orders, and provide support to meet sales and retention goals. Strong communication and organizational skills are essential for success in this role. Depending on the company, they may also be responsible for cold calling, upselling, or troubleshooting client issues.

What are the key skills and qualifications needed to thrive in the Remote Account Representative position, and why are they important?

To thrive as a Remote Account Representative, you need strong communication skills, customer relationship management abilities, and experience in sales or account management, usually supported by a high school diploma or higher. Familiarity with CRM software such as Salesforce, proficiency in virtual meeting tools, and basic data entry are commonly required. Excellent time management, self-motivation, and problem-solving skills help individuals stand out in this remote setting. These competencies ensure effective client engagement, efficient workflow management, and the ability to meet or exceed targets from a remote environment.

What are some common challenges faced by Remote Account Representatives, and how can these be overcome?

One common challenge for Remote Account Representatives is maintaining clear and consistent communication with clients and team members due to the virtual nature of the role. It can also be difficult to stay organized and motivated without direct in-person supervision or support. To overcome these challenges, it’s important to establish a routine, use digital collaboration tools effectively, and proactively schedule check-ins with clients and colleagues. Successful representatives often leverage CRM systems to track interactions and set reminders for follow-ups, ensuring they can deliver excellent customer service and meet sales goals.

What are the most commonly searched types of Account Representative jobs in Rochester, NY? The most popular types of Account Representative jobs in Rochester, NY are:
What are popular job titles related to Remote Account Representative jobs in Rochester, NY? For Remote Account Representative jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Account Representative jobs in Rochester, NY look for? The top searched job categories for Remote Account Representative jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Account Representative jobs? Cities near Rochester, NY with the most Remote Account Representative job openings:
Remote Account Representative jobs near you
Infographic showing various Remote Account Representative job openings in Rochester, NY as of June 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 7% In-person, and 93% Remote job distribution, with an average salary of $55,659 per year, or $26.8 per hour.
Consultative Sales Representative - Cloud & IT Solutions

Consultative Sales Representative - Cloud & IT Solutions

CADimensions, Inc.

Rochester, NY • Remote

$65K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 15 days ago

Job description

At CADimensions, we believe great sales is about more than closing deals. It is about building trusted partnerships and helping customers solve real challenges. As a Consultative Sales Rep focused on Cloud & IT Solutions, you will help customers modernize infrastructure, improve security, enable collaboration, and support growth through technology solutions delivered through our partner, Advance2000.

This role is focused exclusively on Cloud & IT Solutions and is ideal for someone who enjoys consultative selling, building relationships, uncovering customer challenges, and translating technical solutions into business value.

WHAT YOU WILL DO
  • BUILD RELATIONSHIPS & GROW ACCOUNTS
    • Serve as a trusted advisor for existing CADimensions customers by identifying opportunities to improve infrastructure, security, collaboration, and IT operations
    • Build strong relationships with decision makers, IT leaders, engineering teams, operations leaders, and executives
    • Conduct regular customer outreach, account reviews, and follow-up meetings to uncover new opportunities
  • DRIVE NEW BUSINESS OPPORTUNITIES
    • Generate new opportunities through existing customer relationships, outbound prospecting, referrals, networking, marketing campaigns, and events
    • Prospect and develop new logo opportunities focused exclusively on Cloud & IT Solutions
    • Maintain a healthy sales pipeline and consistently move opportunities forward
  • LEAD A CONSULTATIVE SALES PROCESS
    • Conduct discovery meetings to understand customer workflows, operational challenges, infrastructure needs, and business objectives
    • Identify customer challenges related to cloud infrastructure, cybersecurity, remote collaboration, disaster recovery, CAD hosting, and managed IT services
    • Recommend tailored solutions aligned to customer goals and business outcomes
    • Educate customers on the operational and financial benefits of cloud infrastructure and managed services
  • OWN THE SALES PROCESS
    • Manage opportunities through the full sales cycle from prospecting through close
    • Develop proposals, pricing, presentations, and solution recommendations
    • Maintain accurate activity tracking, pipeline management, forecasting, and opportunity updates within HubSpot CRM
    • Partner closely with technical teams, marketing, and leadership to deliver a seamless customer experience
WHAT WE OFFER
  • Compensation: This position offers a guaranteed base salary plus a performance-driven bonus structure, with expected total annual compensation ranging from $65,000 to $120,000 annually based on experience, performance, and results.
  • Comprehensive Benefits: Health, dental, vision, 401k, life insurance and more.
  • Award-Winning Culture: A workplace culture that has been repeatedly recognized as a great place to work.
  • Training and Development: Access to training and development opportunities to help you grow and succeed.
  • Career Growth: Opportunities for advancement within a dynamic and innovative company.

ABOUT YOU
  • 2+ years of experience in B2B sales, consultative selling, or solution selling
  • Experience selling cloud services, managed IT services, infrastructure solutions, cybersecurity solutions, or SaaS products
  • Strong relationship-building, communication, and presentation skills
  • Ability to understand customer challenges and position technical solutions effectively
  • Comfortable learning new technologies and developing knowledge around cloud solutions, cybersecurity, and managed IT services
  • Experience managing pipelines, opportunities, and CRM activities
  • Self-motivated, organized, and comfortable managing multiple priorities
  • Ability to travel 25%-50% of the time for customer meetings, trade shows, and events
BONUS POINTS IF YOU HAVE
  • Familiarity with manufacturing, engineering, architecture, or industrial business environments
  • Experience with HubSpot or other CRM platforms

ABOUT US 
CADimensions, Inc. is the premier provider of innovative tools and solutions for the Engineering and Manufacturing community. We partner with industry leaders to offer state-of-the-art CAD software, 3D printing technologies, and comprehensive consulting services. Our mission is to empower our clients to bring their visions to life by enhancing efficiency and fostering creativity. Whether it's through advanced design services, cutting-edge additive manufacturing, or expert training and support, CADimensions is dedicated to driving success and innovation for our customers. Join us and be a part of a dynamic team that is shaping the future of engineering and manufacturing. 

Visit us at CADimensions to learn more about our products and services.

EQUAL OPPORTUNITY EMPLOYER
CADimensions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected characteristic.