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Remote Account Manager Jobs in Springfield, VA (NOW HIRING)

Kastle's integrated security solution, including access control, video, and remote video monitoring ... all managed accounts. Cross-Functional Collaboration · Collaborate with Business Development ...

Kastle's integrated security solution, including access control, video, and remote video monitoring ... managed accounts. Cross-Functional Collaboration Collaborate with Business Development Managers ...

Kastle's integrated security solution, including access control, video, and remote video monitoring ... all managed accounts. Cross-Functional Collaboration · Collaborate with Business Development ...

Account Manager

Reston, VA · On-site +1

$100K - $125K/yr

The Account Manager is responsible for developing new business from existing and potential clients ... Flexible Work Options - Based on your location you will qualify for hybrid or fully remote work.

The Account Manager is responsible for developing new business from existing and potential clients ... Flexible Work Options - Based on your location you will qualify for hybrid or fully remote work.

As a key member of our Account Management Team, the Account Manager II plays a pivotal role in driving client success and business growth. This position combines strategic consulting, relationship ...

Account Manager - Enterprise

Ashburn, VA · Remote

$296K - $332K/yr

MBR Partners are instructed to locate a Strategic Account Manager for our US clients in a remote role. Are you from a software background? Are you currently looking for a new opportunity with a ...

Account Manager

Bethesda, MD · On-site +1

$52K - $92K/yr

The Account Manager primarily serves as a liaison between Hamilton Insurance Agency and our clients ... This position is open to fully remote candidates. Individuals located near the Bethesda, MD office ...

MBR Partners are instructed to locate a Strategic Account Manager for our US clients in a remote role. Are you from a software background? Are you currently looking for a new opportunity with a ...

As an account manager, you will oversee a portfolio of SMB customers (small medium businesses). You will communicate with child care businesses by phone/email/SMS to provide advice and help them grow ...

As an account manager, you will oversee a portfolio of SMB customers (small medium businesses). You will communicate with child care businesses by phone/email/SMS to provide advice and help them grow ...

Silver Spring, MD | Hybrid (willing to consider fully remote for the right candidate) Job Overview: The Commercial Lines Account Manager serves a critical role in our organization, managing a diverse ...

Commercial Lines Account Manager

Waldorf, MD · On-site +1

$75K - $90K/yr

Waldorf, MD | Hybrid (willing to consider fully remote for the right candidate) Job Overview: The Commercial Lines Account Manager serves a critical role in our organization, managing a diverse ...

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Remote Account Manager information

See Springfield, VA salary details

$30.8K

$68.7K

$110.7K

How much do remote account manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for remote account manager in Springfield, VA is $68,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $82,000.00 per year, depending on experience, location, and employer.

How does a Remote Account Manager maintain strong client relationships without in-person meetings?

Remote Account Managers rely heavily on proactive communication, utilizing video calls, emails, and instant messaging to stay connected with clients. They often set regular check-ins and use collaborative tools to share updates and address concerns in real time. Building trust remotely requires being responsive, transparent, and attentive to client needs, ensuring that despite the distance, clients feel supported and valued. Many remote teams also use customer relationship management (CRM) software to track interactions and follow up on action items, helping maintain a personalized approach.

What Does a Remote Account Manager Do?

A remote account manager oversees client relationships for a brand, production company, or advertising agency. In this virtual position, you may work from home and use a phone, video conferencing, chat, or text to perform your duties. Your primary responsibilities are to work closely with your clients to ensure that their sales and marketing goals are being met. You may set up meetings between advertising directors and your clients, work as an advocate on behalf of your clients’ interests, and provide customer service. Account managers may work with a range of clients at an ad agency or find employment in-house for an organization, such as a video game company or apparel manufacturer.

What are the key skills and qualifications needed to thrive as a Remote Account Manager, and why are they important?

To thrive as a Remote Account Manager, you need a strong background in sales, client relationship management, and a relevant degree such as business or marketing. Familiarity with CRM software (like Salesforce or HubSpot), virtual collaboration tools, and digital communication platforms is typically required. Exceptional communication, self-motivation, and problem-solving skills set top performers apart in this remote role. These skills and qualities ensure effective client management, seamless remote collaboration, and the achievement of sales targets from a distance.

What is the difference between Remote Account Manager vs Remote Customer Success Manager?

AspectRemote Account ManagerRemote Customer Success Manager
CredentialsSales or account management experience, sometimes certifications in CRM toolsCustomer service or success certifications, CRM experience
Work EnvironmentClient-facing, sales-driven, often involves upsellingClient relationship-focused, ensuring customer satisfaction
Employer & Industry UsageSales teams, B2B companies, SaaS providersTech companies, SaaS, subscription services

Both roles involve remote work and client interaction, but the Remote Account Manager focuses on managing sales accounts and revenue growth, while the Remote Customer Success Manager emphasizes maintaining customer satisfaction and retention. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What is a Remote Account Manager?

A Remote Account Manager is a professional responsible for managing client accounts and building customer relationships while working from a location outside the traditional office, often from home. They communicate with clients via phone, email, or video calls, ensuring their needs are met and resolving any issues. Remote Account Managers handle tasks such as client onboarding, upselling products or services, and coordinating with internal teams to deliver solutions. This role requires strong organizational, communication, and problem-solving skills, as well as the ability to work independently.
What are the most commonly searched types of Remote Account jobs in Springfield, VA? The most popular types of Remote Account jobs in Springfield, VA are:
What are popular job titles related to Remote Account Manager jobs in Springfield, VA? For Remote Account Manager jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Remote Account Manager jobs in Springfield, VA look for? The top searched job categories for Remote Account Manager jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Remote Account Manager jobs? Cities near Springfield, VA with the most Remote Account Manager job openings:
Account Manager (REMOTE)

Account Manager (REMOTE)

Signal Vine, Inc

Alexandria, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago


Job description

Company Description
Signal Vine is in search of a professional Account Manager with a competitive, sales-oriented spirit to join our growing Customer Success team. You will play a lead role in managing the success and growth of an assigned portfolio of customers. This role requires a "can-do" attitude, the desire to be a proactive and creative problem solver, and passion for improving student outcomes in education. You will be responsible for developing account strategy, delivering annual customer retention objectives, and enhancing overall customer satisfaction for a portfolio of customers in the Higher Education space. This is a quota carrying position.
Who We Are
Signal Vine is the leading higher education AI messaging platform transforming how you reach, support, and engage students throughout their life-cycle. With over 50 million student interactions, Signal Vine's Blended Messaging™ personalizes engagement using AI, workflow automation, chatbots, and one-to-one messaging to keep students on the path to success. Signal Vine has been improving enrollment and retention outcomes with a proactive approach across the entire campus and student lifecycle.
Founded in 2013, Signal Vine was born out of Harvard University research conducted on reducing "Summer Melt" through advisor-led text nudges. With a proven use case to engage students, our team has combined expertise in software with mobile technology to build a product that has grown into higher education's most impactful two-way messaging platform. Today, hundreds of educational institutions are using Signal Vine to engage students, staff, and employees. From getting students to college and hitting enrollment goals, to retaining students and up-skilling the workforce, our customers are reaching their goals with help from the Signal Vine team.
We believe in the power of conversation to build communities and to strengthen the opportunity for all to succeed. We are passionate about solving social issues through technological innovation and building a business we can all be proud of while doing it. We tie our success to that of others - the more people we help, the more successful we become.
Job Description
What You'll Do
On a daily basis you will:
  • Build strong customer relationships by maintaining high levels of engagement and communication; conduct routine account performance planning and business reviews.
  • Renew and expand customer contracts, meeting and exceeding personal and team quotas.
  • Deliver both basic and advanced training sessions to ensure confidence with the platform and cultivate customer accountability.
  • Advise customers on best practices for designing, implementing, and scaling their campaigns.
  • Resolve customer issues, alone and through collaboration with other teams.
  • Drive customer advocacy in the form of references, referrals, and case studies
  • Perform data-driven reviews and analysis on customer portfolios to prioritize opportunity and risk.
  • Contribute to the team culture of excellence.
  • Identify potential issues and risks early in the implementation cycle and develop backup strategies and contingency plans for resolution.

Qualifications
Who You Are
First of all, you have a bachelor's degree from an accredited, four-year institution and:
  • At least 2-3 years of experience in Account Management or Customer Success.
  • Undergraduate degree (BA/BS) from an accredited 4 year university.
  • Experience managing a portfolio of clients including high profile customers, preferably colleges and universities.
  • Experience in a SaaS startup environment.

Additionally, during our interview process, our goal will be to learn more about you and yours will be to showcase your:
  • Ability to manage multiple priorities while maintaining strict attention to details.
  • Excellent written and verbal communication skills; consistent diplomacy, tact, and poise when working through customer issues and escalations.

Additional Information
What Else You Should Know
Part of the growing education technology presence in Alexandria, VA, we are located just down the road from Amazon HQ2. We've been recognized as one of DC's most enviable offices by DC Inno and we offer a rewarding culture that promotes teamwork, growth, and enjoying our day to day roles. Our high growth business provides employees with a great opportunity to grow in their careers.
  • Competitive salary with individual commission structure
  • Medical (employer paid), dental, and vision insurance plans
  • 401(k) plan with company match
  • Generous paid time-off and holiday schedule with additional floating holidays
  • Casual office attire and pet-friendly office

What Now?
Come join us as we build an exciting company that sits at the intersection of education and cutting-edge, AI-backed technology.