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Remote Account Creation Jobs in Virginia (NOW HIRING)

Epitec

Customer Care Specialist - Remote

Reston, VA · On-site +1

$35 - $40/hr

Remote - Teams hours are 7:30am - 8pm EST. Must be available to work an 8 hour shift within those ... and service, account creation, and account updates. The role will require strong written ...

Lancesoft

Customer Care Specialist

Reston, VA · On-site +1

$35 - $40/hr

Remote - Teams hours are 7: 30am -8pm EST. Must be available to work an 8 hour shift within those ... and service, account creation, and account updates. The role will require strong written ...

JLL

Facilities Coordinator

Arlington, VA · On-site +1

... to ensure account creation and payment What You Will Bring * Experience in administrative ... Remote -Arlington, VA If this resonates with you, we encourage you to apply, even if you don't meet ...

CaseGuard

Regional Sales Executive

Arlington, VA · On-site +1

$140K - $180K/yr

We are looking for a driven, consultative Account Executive to own and grow a territory across ... Arlington, VA, or remote Pay Range: Base: $70,000 - $85,000 plus uncapped commission OTE: $140,000 ...

Kastle Systems

Customer Care Rep. I

Falls Church, VA · Remote

$35K - $50K/yr

Kastle's integrated security solution, including access control, video, and remote video monitoring ... Performs Card Administration, Work Order creation as well as follow, Data Updates, Report Requests ...

Cellebrite

Senior Product Marketing Manager

Tysons, VA · On-site +1

$122K - $160K/yr

Manage creation of relevant content for buyer roles in various formats, including white papers ... This is a Remote position, but prefer US Based candidates on the east coast. * This position will ...

New

Commence

Senior Visual Designer

Virginia Beach, VA · On-site +1

$82K - $95K/yr

Requirements As the Senior Visual Designer, you'll lead the creation of high-quality, detail ... Support Account-Based Marketing (ABM) efforts by developing targeted, on-brand designs for high ...

Raytheon

Mission Support Professional

Richmond, VA · Remote

... creation of products from system image data are beneficial. * This is a remote position with ... accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental ...

New

Moog, Inc.

Operation Trade Specialist

Blacksburg, VA · On-site +1

$80K - $105K/yr

Fully Remote - Blacksburg, VA Operation Trade Specialist Moog Inc. Moog Space and Defense Group is ... S. trade regulations, having direct ownership for authorization creation and management, ensuring ...

Moog

Operation Trade Specialist

Blacksburg, VA · Remote

$80K - $105K/yr

Fully Remote - Blacksburg, VA Operation Trade Specialist Moog Inc. Moog Space and Defense Group is ... S. trade regulations, having direct ownership for authorization creation and management, ensuring ...

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Remote Account Creation information

What is a remote account creation specialist?

A Remote Account Creation specialist is a professional responsible for setting up and managing user accounts for clients or customers, typically via online systems and without in-person interaction. They ensure that new accounts are created accurately and securely, often verifying identity, processing required documentation, and troubleshooting any issues during the onboarding process. This role is common in industries such as banking, SaaS, and telecommunications, where secure and efficient remote onboarding is essential. Remote Account Creation specialists may also assist with password resets, account modifications, and compliance with data privacy regulations.

What are the key skills and qualifications needed to thrive in remote account creation, and why are they important?

To excel in Remote Account Creation, strong attention to detail, data entry accuracy, and familiarity with onboarding procedures are essential, often supported by a high school diploma or relevant administrative experience. Proficiency with CRM systems, online registration platforms, and data security protocols is typically required. Excellent communication, organizational skills, and the ability to work independently help build trust and ensure a smooth client experience. These capabilities are crucial to prevent errors, maintain data integrity, and deliver efficient, customer-focused service in a remote setting.

What is the difference between Remote Account Creation vs Remote Customer Support?

AspectRemote Account CreationRemote Customer Support
Required CredentialsBasic computer skills, familiarity with account systemsCommunication skills, problem-solving abilities
Work EnvironmentOnline platforms, account management systemsCustomer interaction channels like chat, email, phone
Employer & Industry UsageTech companies, financial services, e-commerceRetail, telecom, tech support services
Search & Comparison IntentSetting up new user accounts remotelyAssisting customers with issues or inquiries

Remote Account Creation involves setting up user accounts online, focusing on data entry and system access. Remote Customer Support centers on assisting users with questions or problems via communication channels. While both roles require strong online skills, they serve different functions within organizations.

What are some common challenges faced when creating accounts remotely, and how can they be addressed?

One of the main challenges in remote account creation is verifying the authenticity of client information without in-person interaction. This often requires using secure digital verification tools and maintaining strict adherence to data privacy regulations. Additionally, clear communication is essential to guide clients through the process and troubleshoot any issues promptly. Collaborating closely with compliance and IT teams helps ensure all accounts are created accurately and securely. Staying organized and detail-oriented is key to managing multiple account requests efficiently.
What are the most commonly searched types of Account Creation jobs in Virginia? The most popular types of Account Creation jobs in Virginia are:
What are popular job titles related to Remote Account Creation jobs in Virginia? For Remote Account Creation jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Account Creation jobs in Virginia look for? The top searched job categories for Remote Account Creation jobs in Virginia are:
What cities in Virginia are hiring for Remote Account Creation jobs? Cities in Virginia with the most Remote Account Creation job openings:
Remote Account Creation jobs near you

Customer Care Specialist - Remote

Epitec

Reston, VA • On-site, Remote

$35 - $40/hr

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

  • Location: Reston, Virginia
  • Type: Contract
  • Job #105151

Role: Customer Care Specialist - Remote
Location: Remote - Teams hours are 7:30am - 8pm EST. Must be available to work an 8 hour shift within those EST business hours based on team rotation schedule. Manager will consider time zones and typically CST/PST work the later shifts.
Rate: we expect to see candidates in the $35 - $40/hour
Profile: strong customer service experience at a tier 3 level. This role handles time-sensitive, high-complexity escalations from customers (teachers, parents, students), within established SLA requirements utilizing CB systems (most like salesforce CRM). Handling system access issues, duplicate accounts, missing information, etc. These roles will be focused on account issues, including but not limited to access to tools and service, account creation, and account updates. The role will require strong written communications but will provide support via phone as needed. Similar customer service experience that leverages is desired with strong research capabilities...problem solvers with strong critical thinking skills and ability to get up to speed quickly and work independently.
About the Team
The Operations Division at College Board is focused on leading the organization's transformation to support delivery of digital assessments. The division aims to provide strong customer engagement and world-class digital assessment delivery experience that supports millions of students and thousands of schools and test centers annually.
The Customer Engagement department is a combination of teams that support our key constituents: students, parents, educators, and our state partners that represent approximately two million contacts per year. This integrated team serves as the organization's 'front line' and represents the voice of the customer, partnering across the organization to help improve the overall customer experience.
About the Opportunity
The Customer Care team handles our most time-sensitive and escalated issues and is known for delivering high-quality customer service to students, parents, and educators participating in any College Board program. As a Customer Care Specialist, you will be responsible for managing all SAT, PSAT, AP, and CLEP escalated customer service matters through to full resolution, while identifying root causes and reporting findings to team leadership to support continuous improvement. This role requires a highly collaborative approach, with the ability to influence others and build strong relationships across internal and external stakeholders. The Customer Care Specialist reports directly to the Director of Customer Care Services. You will work closely with both internal and external partners to ensure compliance with policies and business procedures while identifying opportunities for continuous improvement. Success in this role will require strong organizational and prioritization skills, as well as the proven ability to manage multiple projects simultaneously-as a leader, an independent contributor, and a team member.
In this role, you will:
Provide Exceptional Customer Service (75%)
  • Be an expert in College Board policy and processes that impact customers and the operational procedures necessary to resolve customer inquiries.
  • Serve as business contact between the customer service operations group and all of the internal departments and external vendors to address and resolve processing exceptions and/or escalated customer service cases. Establish a strong relationship with each of the College Board departments listed above and external vendors, specifically the various customer service outsourced partners.
  • Communicate effectively, verbally and in written format case status, as well as complex Program policies to consumers, to include students, parents, High School Guidance Counselors and College/University Admissions Personnel.
  • Work within aggressive timelines and with extremely sensitive student cases.
  • Handle high volume caseloads while ensuring that cases are researched and closed within established timelines.
  • Learn multiple customer service and operational system applications required to manage escalated customer service cases.
  • Take a hands-on approach to lead resolution and root cause analysis of assigned customer service escalated cases.
  • Conduct manual processes to implement exceptions workarounds.
  • When necessary, provide manual support for data entry and exceptions.
  • Provide support of other work across Operations Division as needed to support shared goals.

Complete Special Projects and Continuous improvement (25%)
  • Provide operational readouts and status on customer inquiries and trends within College Board and/or externally with customers
  • Assist with customer outreach for special projects
  • Provide input to the voice of the customer initiative helping to drive continuous improvement and improved customer experience
  • Perform other related duties and projects as assigned
  • Identify and communicate process improvements and quality checkpoints, as well as multiple Program policies driving customer complaints/concerns

About You:
  • 3-5 years of experience leading and navigating complex customer issues and resolving those cases in a high-volume customer service operation (required)
  • 3-5 years of experience providing high quality support while managing assigned cases within service level agreements?
  • A proven ability to not only build and manage customer relationships but also to build strong relationships across internal teams that may have conflicting priorities?
  • Ability to use quantitative and qualitative data to identify trends to inform continuous improvements to enhance the customer experience
  • The ability to be flexible and quickly adapt to new methods, situations, and requirements
  • The ability to navigate a rapidly evolving landscape?
  • Knowledge of Microsoft Office tools: Word, Excel, PowerPoint, and Salesforce
    #INDOEM #LI-BP1

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