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Remote Academic Advisor Jobs in Rochester, NY (NOW HIRING)

Travel Customer Representative

Rochester, NY · On-site +1

$15.75 - $21.50/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview ... Apply now to join our team as a Vacation Advisor and help our clients discover the world in new and ...

Remote Academic Advisor information

See Rochester, NY salary details

$28.6K

$46.8K

$63.6K

How much do remote academic advisor jobs pay per year?

As of Jun 12, 2026, the average yearly pay for remote academic advisor in Rochester, NY is $46,822.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $50,800.00 per year, depending on experience, location, and employer.

What Does a Remote Academic Advisor Do?

A remote academic advisor is a telecommute position at a college or university. In this role, you work from home or another setting outside of an office and advise students on courses they need to complete to earn their degree. You also help with student admissions and work to improve student retention. Your duties may include monitoring students’ degree progress, helping students plan their academic path, and supporting students as they work toward their educational and career goals. Other responsibilities include interpreting institutional procedures, policies, and requirements, as well as assisting with freshman orientation.

What are the key skills and qualifications needed to thrive as a Remote Academic Advisor, and why are they important?

To thrive as a Remote Academic Advisor, you need a strong background in education, counseling, or a related field, often supported by a bachelor's or master’s degree. Proficiency with student information systems, virtual communication platforms, and CRM software is typically required. Exceptional communication, active listening, and organizational skills help advisors build trust and effectively guide students from a distance. These skills and tools are vital for supporting student success and retention in virtual learning environments.

What is the difference between Remote Academic Advisor vs Remote Admissions Counselor?

AspectRemote Academic AdvisorRemote Admissions Counselor
Required CredentialsBachelor's degree, advising certifications often preferredBachelor's degree, admissions or counseling experience beneficial
Work EnvironmentOnline student advising, academic planningOnline recruitment, student enrollment support
Employer & Industry UsageEducational institutions, universitiesColleges, universities, online education providers
Common Search & ComparisonAcademic advising rolesAdmissions and enrollment roles

Remote Academic Advisors focus on guiding students academically and providing ongoing support, while Remote Admissions Counselors primarily handle student recruitment and enrollment processes. Both roles require similar educational backgrounds and are common in online education settings, but they serve different stages of the student lifecycle.

What are Remote Academic Advisors?

Remote Academic Advisors are professionals who provide guidance and support to students regarding their academic goals, course selection, and degree requirements, but they do so virtually rather than in person. Using phone, email, video conferencing, and online platforms, they assist students with academic planning, troubleshoot registration issues, and connect students to resources, regardless of their physical location. This role is especially important for online learners or students who need flexible access to advising services.

How do Remote Academic Advisors effectively support students and maintain engagement despite working virtually?

Remote Academic Advisors use a variety of digital communication tools—such as video calls, emails, and instant messaging—to provide personalized guidance and build relationships with students. They schedule regular check-ins, host virtual workshops, and utilize online platforms to monitor student progress and address concerns promptly. While working remotely can present challenges in fostering connection, successful advisors often develop strong organizational skills and proactive communication strategies to ensure students feel supported and engaged. Collaboration with faculty and campus resources is also key, typically occurring through virtual meetings and shared digital workspaces.
What are the most commonly searched types of Academic Advisor jobs in Rochester, NY? The most popular types of Academic Advisor jobs in Rochester, NY are:
What are popular job titles related to Remote Academic Advisor jobs in Rochester, NY? For Remote Academic Advisor jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Academic Advisor jobs in Rochester, NY look for? The top searched job categories for Remote Academic Advisor jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Academic Advisor jobs? Cities near Rochester, NY with the most Remote Academic Advisor job openings:

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Rochester, NY • Remote

$15.75 - $21.50/hr

Full-time

Posted 9 days ago


Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.