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Remote Ability Center Jobs (NOW HIRING)

Mass Markets

Remote Call Center Representative

Santa Fe, NM · Remote

$15.75 - $19.50/hr

Overview Remote Call Center Representative role at Mass Markets. This position involves helping ... skills Ability to multitask and manage time effectively in a remote setting Proficient with ...

TechOp Solutions International

$14.75 - $18.50/hr

... abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented ... Remote position, but candidate must reside within Las Vegas, NV or nearby cities. Duties: * Answer ...

ACD Connect

$10/hr

Part Time Remote Call Center Agent ACD Connect is hiring for a Part Time Remote Call Center Agent ... Proven ability to work as a member of a team * Windows PC Required, (Apple/Mac, Tablets, Smart ...

Axion Contact Center LLC

Be Seen First

Call Center Customer Service Representative REMOTE

OR · Remote

$12/hr

We are seeking a Call Center Customer Service Representative REMOTE to join our team. You will be ... Ability to build rapport with clients * Ability to prioritize and multitask * Positive and ...

MCI Careers

$7.25 - $16/hr

We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If ... Excellent communication and interpersonal abilities.

MCI Careers

$7.25 - $13.50/hr

We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If ... Excellent communication and interpersonal abilities.

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How much do remote ability center jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for remote ability center in the United States is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.51 per hour, depending on experience, location, and employer.

What is the difference between Remote Ability Center vs Remote Customer Service Representative?

AspectRemote Ability CenterRemote Customer Service Representative
Required CredentialsBasic computer skills, communication skillsHigh school diploma, customer service experience
Work EnvironmentHome office, online platformsHome office, call centers or online chat
Industry UsageHealthcare, disability support, techRetail, telecom, e-commerce
Common Search IntentRemote Ability Center vs Remote Customer ServiceRemote Customer Service vs Remote Ability Center

The Remote Ability Center typically focuses on providing support for individuals with disabilities or special needs, requiring basic skills and a supportive work environment. In contrast, a Remote Customer Service Representative handles customer inquiries for various industries, often requiring more specific product knowledge. Both roles are remote, but they serve different functions and industries, making the comparison useful for job seekers exploring remote opportunities in support and service roles.

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Remote Ability Center jobs near you
Remote Call Center Representative

Remote Call Center Representative

Mass Markets

Santa Fe, NM • Remote

$15.75 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Overview Remote Call Center Representative role at Mass Markets. This position involves helping customers as the first point of contact, working from home, and delivering exceptional service in a fast-paced environment. Applicants should complete a full application on the company careers page, including screening questions and a brief pre-employment test.

Position Details Mass Markets is seeking Remote Call Center Representatives to join our customer support team. This role is ideal for individuals who are passionate about helping others and comfortable working remotely. Responsibilities Answer inbound calls and respond to customer inquiries in a professional manner.

Resolve customer issues efficiently while maintaining a positive attitude. Document all interactions accurately in the CRM system. Follow communication scripts and standard operating procedures.

Escalate complex issues to the appropriate department when necessary. Meet or exceed performance metrics including call quality, response time, and customer satisfaction. Qualifications Must be 18 years or older High school diploma/GED 1+ year of experience in a call center or customer service role Excellent verbal and written communication skills Ability to multitask and manage time effectively in a remote setting Proficient with computers and customer service software Reliable internet connection and a quiet home workspace Fluent in English and Spanish Compensation & Benefits Paid Time Off (PTO) and paid holidays Incentives and rewards program with cash bonuses and prizes Health benefits: medical, dental, and vision coverage after a eligibility period; MEC medical plans available after 30 days Retirement savings options where available Disability and life insurance options Career growth opportunities and paid training Casual dress code and a team-oriented work environment Additional Details This job operates in a professional office environment and may require sitting or standing for extended periods while using a computer and headset.

Some locations require background checks and drug screening, and reasonable accommodations are available under the Americans with Disabilities Act (ADA). Reasonable Accommodation & EEO Mass Markets complies with applicable laws and provides reasonable accommodations upon request. Our policies promote equal opportunity and prohibit discrimination based on protected characteristics.

Qualified applicants with criminal histories will be considered in accordance with local and federal requirements. About Mass Markets: Mass Markets is part of a family of brands providing customer experience, contact center services, and related IT services. The organization emphasizes growth, innovation, and a supportive work environment.

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Mass Markets logo

About Mass Markets

Sourced by ZipRecruiter

For over 15 years, Mass Markets has provided Call Center Services for some of the largest and most recognizable brands in the world. Customer experience and brand care experts, clients count on Mass Markets to produce anything from new leads to inbound customer service and outbound sales. Mass Markets is a tech-enabled call center service provider that delivers innovative business process outsourcing solutions, infrastructure, and top customer-facing talent. Mass Markets is a leading business process outsourcing provider of inbound and outbound call center services. Named to the Inc. 5000 list of fasted growing companies 9x, the company provides Inbound Customer Service, Outbound Telesales, Chat, Back-Office, Cloud Contact Center Software, Programming and Integration Services, and digital customer relationship management support to businesses outsourcing B2B, B2C, and digital customer experience solutions. At Mass Markets we represent a diverse portfolio of clients from the Fortune 100 to emerging start-ups with experience spanning a wide range of industries and customer interactions.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Iowa City, IA, US

Year founded

2003

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