Supervisor, Contact Center
Columbus, OH · On-site
$51K - $64K/yr
Through a combination of in-person home visits, remote coaching and our proprietary digital ... Ability to remain calm and courteous under pressure and navigate challenging situations
Supervisor, Contact Center
Columbus, OH · On-site
$51K - $64K/yr
Through a combination of in-person home visits, remote coaching and our proprietary digital ... Ability to remain calm and courteous under pressure and navigate challenging situations
Responsibilities : • Execute remote hands services and customer support requests, including ... environments • Ability to work shifts, including nights, weekends, holidays, and on-call ...
Responsibilities : • Execute remote hands services and customer support requests, including ... environments • Ability to work shifts, including nights, weekends, holidays, and on-call ...
Responsibilities : • Execute remote hands services and customer support requests, including ... environments • Ability to work shifts, including nights, weekends, holidays, and on-call ...
Responsibilities : • Execute remote hands services and customer support requests, including ... environments • Ability to work shifts, including nights, weekends, holidays, and on-call ...
Site Strategy Manager, Data Center Sites - Remote (U.S.)
Columbus, OH · On-site +1
$116K/yr
AECOM is seeking a Program Manager for Data Center Site Strategy and Portfolio Development with a ... Ability to work independently and manage multiple projects simultaneously Desired Attributes:
Site Strategy Manager, Data Center Sites - Remote (U.S.)
Columbus, OH · On-site +1
$116K/yr
AECOM is seeking a Program Manager for Data Center Site Strategy and Portfolio Development with a ... Ability to work independently and manage multiple projects simultaneously Desired Attributes:
Site Strategy Manager, Data Center Sites - Remote (U.S.)
Columbus, OH · On-site +1
$116K/yr
AECOM is seeking a Program Manager for Data Center Site Strategy and Portfolio Development with a ... Ability to work independently and manage multiple projects simultaneously Desired Attributes:
Site Strategy Manager, Data Center Sites - Remote (U.S.)
Columbus, OH · On-site +1
$116K/yr
AECOM is seeking a Program Manager for Data Center Site Strategy and Portfolio Development with a ... Ability to work independently and manage multiple projects simultaneously Desired Attributes:
Responsibilities : • Execute remote hands services and customer support requests, including ... environments • Ability to work shifts, including nights, weekends, holidays, and on-call ...
Responsibilities : • Execute remote hands services and customer support requests, including ... environments • Ability to work shifts, including nights, weekends, holidays, and on-call ...
Responsibilities : • Execute remote hands services and customer support requests, including ... Ability to execute precise work in live customer environments without creating avoidable risk • ...
Responsibilities : • Execute remote hands services and customer support requests, including ... Ability to execute precise work in live customer environments without creating avoidable risk • ...
Responsibilities : • Execute remote hands services and customer support requests, including ... Required : • High school diploma or equivalent required • Ability to work shifts, including ...
Responsibilities : • Execute remote hands services and customer support requests, including ... Required : • High school diploma or equivalent required • Ability to work shifts, including ...
Responsibilities : • Execute remote hands services and customer support requests, including ... Required : • High school diploma or equivalent required • Ability to work shifts, including ...
Responsibilities : • Execute remote hands services and customer support requests, including ... Required : • High school diploma or equivalent required • Ability to work shifts, including ...
Data Center Operations Technician, COL5 (3rd Shift: Sun - Wed 10:00pm - 8:00am)
Columbus, OH · On-site
Responsibilities : • Execute remote hands services and customer support requests, including ... environments • Ability to work shifts, including nights, weekends, holidays, and on-call ...
Data Center Operations Technician, COL5 (3rd Shift: Sun - Wed 10:00pm - 8:00am)
Columbus, OH · On-site
Responsibilities : • Execute remote hands services and customer support requests, including ... environments • Ability to work shifts, including nights, weekends, holidays, and on-call ...
Data Center Operations Technician, COL5 (3rd Shift: Wed - Sat - 10:00pm - 8:00am)
Columbus, OH · On-site
Responsibilities : • Execute remote hands services and customer support requests, including ... Ability to execute precise work in live customer environments without creating avoidable risk • ...
Data Center Operations Technician, COL5 (3rd Shift: Wed - Sat - 10:00pm - 8:00am)
Columbus, OH · On-site
Responsibilities : • Execute remote hands services and customer support requests, including ... Ability to execute precise work in live customer environments without creating avoidable risk • ...
Data Center Technician- 3rd shift (Wednesday- Saturday)
Columbus, OH · On-site
$28 - $35/hr
This role is the primary hands-on operational resource for remote hands services, structured ... Ability to execute precise work in live customer environments without creating avoidable risk
Quick apply
Data Center Technician- 3rd shift (Wednesday- Saturday)
Columbus, OH · On-site
$28 - $35/hr
This role is the primary hands-on operational resource for remote hands services, structured ... Ability to execute precise work in live customer environments without creating avoidable risk
This role is the primary hands-on operational resource for remote hands services, structured ... Ability to execute precise work in live customer environments without creating avoidable risk
Quick apply
This role is the primary hands-on operational resource for remote hands services, structured ... Ability to execute precise work in live customer environments without creating avoidable risk
This role is the primary hands-on operational resource for remote hands services, structured ... Ability to execute precise work in live customer environments without creating avoidable risk
This role is the primary hands-on operational resource for remote hands services, structured ... Ability to execute precise work in live customer environments without creating avoidable risk
This role is the primary hands-on operational resource for remote hands services, structured ... Ability to execute precise work in live customer environments without creating avoidable risk
This role is the primary hands-on operational resource for remote hands services, structured ... Ability to execute precise work in live customer environments without creating avoidable risk
Data Center Technician- 2nd shift (Sunday- Wednesday)
Columbus, OH · On-site
$28 - $35/hr
This role is the primary hands-on operational resource for remote hands services, structured ... Ability to execute precise work in live customer environments without creating avoidable risk
Quick apply
Data Center Technician- 2nd shift (Sunday- Wednesday)
Columbus, OH · On-site
$28 - $35/hr
This role is the primary hands-on operational resource for remote hands services, structured ... Ability to execute precise work in live customer environments without creating avoidable risk
This role is the primary hands-on operational resource for remote hands services, structured ... Ability to execute precise work in live customer environments without creating avoidable risk
This role is the primary hands-on operational resource for remote hands services, structured ... Ability to execute precise work in live customer environments without creating avoidable risk
This role is the primary hands-on operational resource for remote hands services, structured ... Ability to execute precise work in live customer environments without creating avoidable risk
This role is the primary hands-on operational resource for remote hands services, structured ... Ability to execute precise work in live customer environments without creating avoidable risk
This role is the primary hands-on operational resource for remote hands services, structured ... Ability to execute precise work in live customer environments without creating avoidable risk
This role is the primary hands-on operational resource for remote hands services, structured ... Ability to execute precise work in live customer environments without creating avoidable risk
Data Center Technician- 3rd shift (Sunday- Wednesday)
Columbus, OH · On-site
$28 - $35/hr
This role is the primary hands-on operational resource for remote hands services, structured ... Ability to execute precise work in live customer environments without creating avoidable risk
Quick apply
Data Center Technician- 3rd shift (Sunday- Wednesday)
Columbus, OH · On-site
$28 - $35/hr
This role is the primary hands-on operational resource for remote hands services, structured ... Ability to execute precise work in live customer environments without creating avoidable risk
Remote Ability Center information
See salary details
$8.89 - $9.94
0% of jobs
$9.94 - $10.99
0% of jobs
$10.99 - $12.04
1% of jobs
$12.04 - $13.09
3% of jobs
$13.09 - $14.14
5% of jobs
$14.14 - $15.19
11% of jobs
$15.47 is the 25th percentile. Wages below this are outliers.
$15.19 - $16.24
18% of jobs
The median wage is $17.20 / hr.
$16.24 - $17.29
13% of jobs
$17.29 - $18.33
16% of jobs
$18.69 is the 75th percentile. Wages above this are outliers.
$18.33 - $19.38
23% of jobs
$19.38 - $20.43
10% of jobs
$8
$16
$20
How much do remote ability center jobs pay per hour?
As of Aug 22, 2026, the average hourly pay for remote ability center in the United States is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.51 per hour, depending on experience, location, and employer.
What cities are hiring for Remote Ability Center jobs?
Cities with the most Remote Ability Center job openings:
What states have the most Remote Ability Center jobs?
States with the most job openings for Remote Ability Center jobs include:
What are the most commonly searched types of Ability Center jobs?
The most popular types of Ability Center jobs are:
Job description
About Us
A pioneer in the caregiving space, Careforth supports family caregivers across the United States to confidently care for their loved ones at home. Through a combination of in-person home visits, remote coaching and our proprietary digital collaboration app, we provide caregivers with support, guidance, confidence, and connection to resources they need. The Caregivers and families we support stay with Careforth for many years, building lasting relationships along the way. Join us today and live our values: lead with heart, cultivate trust, go beyond.
Position Summary
The Supervisor, Contact Center will report to the Manager, Contact Center and will supervise and support a team within the Contact Center, a centralized operational department responsible for managing telephonic and virtual referrals for all Careforth programs. This individual will supervise a team responsible for the initial and ongoing enrollment of care recipients and caregivers into Careforth Programs. This broad function includes customer service, eligibility verification, credentialing, information and referral services, data integrity, and other support services.
What You Will Do
What You Will Bring
You'll Benefit From
At Careforth your well-being matters. With flexible schedules, a remote-first culture, and a nationally recognized wellness program, our benefits are designed to help you thrive, both professionally and personally. Discover how we invest in you: https://careforth.com/careers/#benefits
The pay range for this position is $51,740- $64,594 The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and geographic location.
#LI-Remote - Excluding CA and NY
Join Our Award Winning Team
Founded in Boston, Careforth's caregiver programs and services improve health outcomes, keeping care at home longer. Additionally, our programs provide financial benefit to caregivers and cost savings to state agencies and health plans. At Careforth, we understand the challenges of caregiving and are committed to supporting family caregivers at every turn.
Caregivers play a critical role in the future of healthcare-and so can you.
Apply now!
For more information, please visit www.Careforth.com.
Careforth is an Equal Opportunity Employer*
DISCLAIMER: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
*Careforth supports families with diverse backgrounds and as an equal opportunity employer, we seek employees who reflect the diverse population we serve. Careforth complies with all applicable laws concerning hiring and employment practices and is firmly committed to fostering and maintaining a workplace free from discrimination. We pledge to hire, train, and promote our employees without regard to race, religion, gender, gender identity, genetic information, age, national origin, sexual orientation, disability, veteran status, or any other category protected by applicable law.
Careforth strives to create experiences that are accessible and welcoming to everyone, including making www.careforth.com and the careers site accessible to any and all users. If you would like to contact us regarding the company's diversity, equity and inclusion initiatives, inquire about a specific accessibility need or the accessibility of our website, or if you need assistance completing an application process, please contact People & Culture at 866-797-2333.
A pioneer in the caregiving space, Careforth supports family caregivers across the United States to confidently care for their loved ones at home. Through a combination of in-person home visits, remote coaching and our proprietary digital collaboration app, we provide caregivers with support, guidance, confidence, and connection to resources they need. The Caregivers and families we support stay with Careforth for many years, building lasting relationships along the way. Join us today and live our values: lead with heart, cultivate trust, go beyond.
Position Summary
The Supervisor, Contact Center will report to the Manager, Contact Center and will supervise and support a team within the Contact Center, a centralized operational department responsible for managing telephonic and virtual referrals for all Careforth programs. This individual will supervise a team responsible for the initial and ongoing enrollment of care recipients and caregivers into Careforth Programs. This broad function includes customer service, eligibility verification, credentialing, information and referral services, data integrity, and other support services.
What You Will Do
- Supervise a team of Contact Center Representatives to ensure eligibility of leads and referrals through review and documentation of demographic, clinical, and financial criteria
- Coach, mentor, and develop staff to ensure departmental goals are met
- Ensure adequate staffing and coverage is available to meet service level agreements; provide backup support as needed
- Ensure contact center metrics are being met using phone system and Salesforce reporting tools
- Provide callers with Careforth program information specific to their state of residence in accordance with state regulations and company policies
- Serve as subject matter expert on referral requirements and process
- Work proactively with the Careforth case management teams and applicable stakeholders regarding all referrals to maintain ongoing, positive working relationships
- Collaborate with department leaders and manager to ensure that training materials and processes are effective and up to date; identify additional training needs or gaps as needed
- Monitor, analyze, and report on key performance indicators (KPIs) within the Contact Center
- Perform other duties as assigned
What You Will Bring
- 3+ years of experience as a call center supervisor or similar supervisory position
- 5+ years of experience with human services or healthcare for elderly and disabled clients preferred
- Excellent problem solving, leadership, organizational, communication, and customer service skills
- Tech savvy with knowledge of phone systems (e.g. inContact, Five9, etc.) and CRMs (e.g. Salesforce)
- Ability to lead, coach, train, and mentor others and evaluate their performance
- Working knowledge of Medicaid and related program/regulatory requirements
- Ability to remain calm and courteous under pressure and navigate challenging situations
- Proficiency with Microsoft Office and ability to learn new technology
- Sales or consultative selling experience preferred
You'll Benefit From
At Careforth your well-being matters. With flexible schedules, a remote-first culture, and a nationally recognized wellness program, our benefits are designed to help you thrive, both professionally and personally. Discover how we invest in you: https://careforth.com/careers/#benefits
The pay range for this position is $51,740- $64,594 The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and geographic location.
#LI-Remote - Excluding CA and NY
Join Our Award Winning Team
Founded in Boston, Careforth's caregiver programs and services improve health outcomes, keeping care at home longer. Additionally, our programs provide financial benefit to caregivers and cost savings to state agencies and health plans. At Careforth, we understand the challenges of caregiving and are committed to supporting family caregivers at every turn.
Caregivers play a critical role in the future of healthcare-and so can you.
Apply now!
For more information, please visit www.Careforth.com.
Careforth is an Equal Opportunity Employer*
DISCLAIMER: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
*Careforth supports families with diverse backgrounds and as an equal opportunity employer, we seek employees who reflect the diverse population we serve. Careforth complies with all applicable laws concerning hiring and employment practices and is firmly committed to fostering and maintaining a workplace free from discrimination. We pledge to hire, train, and promote our employees without regard to race, religion, gender, gender identity, genetic information, age, national origin, sexual orientation, disability, veteran status, or any other category protected by applicable law.
Careforth strives to create experiences that are accessible and welcoming to everyone, including making www.careforth.com and the careers site accessible to any and all users. If you would like to contact us regarding the company's diversity, equity and inclusion initiatives, inquire about a specific accessibility need or the accessibility of our website, or if you need assistance completing an application process, please contact People & Culture at 866-797-2333.
About Careforth
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
501 - 1,000 Employees
Headquarters location
Boston, MA, US
Year founded
2000