Must be able to start at 5AM ET each day * Complete the daily task list by 8AM ET with a hard deadline * Establish daily remote connections and controls for multiple Amazon AWS machines * Maintain ...
Must be able to start at 5AM ET each day * Complete the daily task list by 8AM ET with a hard deadline * Establish daily remote connections and controls for multiple Amazon AWS machines * Maintain ...
Must be able to start at 5AM ET each day * Complete the daily task list by 8AM ET with a hard deadline * Establish daily remote connections and controls for multiple Amazon AWS machines * Maintain ...
Must be able to start at 5AM ET each day * Complete the daily task list by 8AM ET with a hard deadline * Establish daily remote connections and controls for multiple Amazon AWS machines * Maintain ...
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Remote 9Pm 5Am information
What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative working 9pm-5am, and why are they important?
What are some common challenges faced by employees working a remote 9pm–5am shift, and how can they be addressed?
What is the difference between Remote 9Pm 5Am vs Customer Support Specialist?
| Aspect | Remote 9Pm 5Am | Customer Support Specialist |
|---|---|---|
| Work Hours | 9 PM to 5 AM | Typically 9 AM to 5 PM, but can vary |
| Work Environment | Remote, night shift | Remote or on-site, day shift |
| Required Skills | Communication, problem-solving, tech proficiency | Customer service, communication, problem-solving |
| Industry Usage | Customer support, tech, e-commerce | Customer support, retail, tech |
Remote 9Pm 5Am roles focus on night shifts, often in customer support or tech industries, requiring strong communication skills. Customer Support Specialists typically work during daytime hours but share similar skills. The main difference lies in the shift timing and work environment, with Remote 9Pm 5Am roles suited for night owls or those seeking night shifts.

Full-time
Medical, Dental, Retirement
Posted 25 days ago
Job description
Are you able to wrangle millions of transactions every day? Can you help us automate and improve our processes? FinFolio is the back office for large investment advisors and you will help us support our mission critical software.
Who is FinFolio?
- We make wealth management simpler!
- A SaaS solution that is the back office for professional wealth managers
- Our software reports, trades, and bills investment accounts
- 100% remote company with great benefits
- Startup, small-company atmosphere
- Passionate and excited about great software and making our clients happy
What will you do at this job?
- Download files daily (M-F excluding stock market holidays) file downloads from financial custodians using websites, FTP servers and various software
- Must be able to start at 5AM ET each day
- Complete the daily task list by 8AM ET with a hard deadline
- Establish daily remote connections and controls for multiple Amazon AWS machines
- Maintain and write new interfaces to custodians and other data systems
- Update and maintain SQL, C# and PowerShell scripts and other tools to automate downloads
- Reconcile accounts and analyze data problems
- Communicate with clients about reconciliation problems
What qualifications would help me be successful at FinFolio?
- Must be familiar with market operations (Exchanges, stocks, bonds, financial institutions, etc.)
- Must be tech savvy
- Excellent written and verbal communication skills in English
- Must be reliable, self starting, strong attention to detail
- Knowledge of FTP and data transfer tools server access
- Knowledge of scripting tools, SQL, coding skills
What remote tools do we use?
- Slack for intra-office communication
- Discord for presence and internal meetings
- GMail for communication with clients and data vendors
- Gusto for HR and payroll
- Google Drive for documents, spreadsheets, etc.
- Hubspot for contact management and help desk
Why should you work here?
- Work with a team that is excited and passionate about what they do
- Help support an amazing, best-in-class product that is fun to use
- Competitive salary + health/dental + unlimited time off + 401K match
- Interact with interesting and successful financial advisor clients
About FinFolio
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Denver, CO, US
Year founded
2008