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Remote 7Pm To 1Am Jobs in Indiana (NOW HIRING)

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Remote 7Pm To 1Am information

What are some common challenges faced when working a remote 7pm to 1am shift, and how can they be managed?

Working a remote 7 PM to 1 AM shift can present unique challenges, such as maintaining work-life balance and staying alert during late hours. Team communication may also require more effort, especially if colleagues operate on different schedules. To manage these challenges, it's important to establish a consistent routine, create a dedicated workspace, and utilize digital collaboration tools to stay connected with your team. Prioritizing self-care and taking regular breaks can also help maintain productivity and well-being.

What is the difference between Remote 7Pm To 1Am vs Remote Customer Support Agent?

AspectRemote 7Pm To 1AmRemote Customer Support Agent
Work Hours7 PM to 1 AMTypically 8-hour shifts, flexible or fixed
CertificationsNone usually requiredCustomer service or communication certifications optional
Work EnvironmentHome-based, night shiftHome-based, day or evening shifts
Industry UsageCustomer service, call centers, tech supportCustomer service, technical support, help desks

Remote 7Pm To 1Am roles focus on night shifts, often in customer support or call centers, requiring minimal certifications. Remote Customer Support Agents also work from home but may have varied shift times, including daytime. Both roles serve similar industries but differ mainly in shift timing and schedule flexibility.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, help desk systems, and remote communication tools like Zoom or Slack is typically required. Patience, self-motivation, and time management are valuable soft skills for excelling in a remote and often independently managed environment. These skills ensure effective customer support, efficient workflow, and high satisfaction for both clients and employers in a virtual setting.

What is a remote 7pm to 1am job?

A Remote 7Pm To 1Am job is a position that allows you to work from home or another location outside of a traditional office, with the specific schedule of 7 PM to 1 AM. These jobs are often found in industries that require evening or overnight support, such as customer service, IT support, or content moderation. The remote aspect offers flexibility, while the set hours cater to night owls or those looking to supplement daytime commitments. It’s important to have a reliable internet connection and a quiet workspace to perform effectively in these roles.

What are popular job titles related to Remote 7Pm To 1Am jobs in Indiana?

For Remote 7Pm To 1Am jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote 7Pm To 1Am jobs in Indiana look for?

The top searched job categories for Remote 7Pm To 1Am jobs in Indiana are:

What cities in Indiana are hiring for Remote 7Pm To 1Am jobs?

Cities in Indiana with the most Remote 7Pm To 1Am job openings:

Remote 7Pm To 1Am jobs near you
Infographic showing various Remote 7Pm To 1Am job openings in Indiana as of August 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% Remote job distribution.

Medicare Advantage Member Service Representative

SIHO HOLDING INC

Columbus, IN • On-site, Remote

Full-time, Other

Posted 7 days ago

Job description

Job Title: Medicare Advantage Member Services Representative 
Reports To: Manager, MytruAdvantage Customer Service

Our Vision
SIHO Insurance Services will be the premier healthcare delivery system administration company, known and respected for its Insurance high quality people, innovative products and outstanding services.

Location Requirement: This position is based in Columbus, IN and is not eligible for remote work or relocation. Candidates must reside in or be willing to commute to Columbus.

MTA Member Services

SIHO’s Member Services Representatives assist in creating an excellent experience for SIHO’s members and their providers. The primary responsibility of this position is to respond to member’s and providers inquiries. This position mainly responds to telephonic inquiries but may also be responsible for responding to written inquiries and assisting walk-in members. This is a non-exempt position.

Brief Description of Duties:

  • Assist members with navigating their healthcare needs by explaining benefits, solving claim concerns, finding a doctor nearby or being their healthcare advocate

  • Comply with regulatory requirements while addressing customer needs which may include complex benefit questions.

  • Record details of inquiries, comments, complaints, and transactions.

  • Escalate unresolved and pending customer grievances.

  • Support teammates as business needs require to ensure the organization is meeting the needs of our members and providers

  • Strive for first call resolution while demonstrating SIHO’s dedication to proactively work to resolve members questions and concerns.

  • Work with partners in other departments, or to Doctors’ offices to help resolve a customer concern.

  • Support your teammates as business needs require to ensure we are meeting the needs of our customers.

  • Performs other relevant duties deemed necessary to achieve department and company-wide goals.

Traits we are looking for:

  • Trustworthy Empathic Proactive

  • Compassionate Good Listener Problem Solver

  • Communicator Patient Personable & Collaborative

Schedule & Work Environment:

  • Full-time position with hybrid work arrangement (3 days in office, 2 days remote)

  • Annual schedule divided into two seasons:

Peak Season (October 1 - March 31)

  • Team coverage required 7 days/week, 8am-9pm

  • Available shifts: 8am-5pm, 9am-6pm, 12pm-9pm (remote), and 10am-7pm as needed

  • Weekend requirement: Minimum 2 weekends per month (remote shifts 12pm-9pm or 10am-7pm)

  • Schedules provided one month in advance with consideration for employee preferences

Off-Peak Season (April 1 - September 30)

  • Monday-Friday coverage between 8am-9pm

  • Available shifts: 8am-5pm, 9am-6pm, or 12pm-9pm (remote)

  • Must work one late shift per week (either 9am-6pm or 12pm-9pm)

Minimum Skills Requirement:

  • Possess a passion for customer service

  • Excellent communications (oral and written) and strong listening skills

  • General knowledge and understanding of health insurance

  • Knowledge of Medicare Advantage is preferred, but not required

  • This job calls for strong emotional intelligence to proactively provide solutions, ensuring the member's health and safety

  • Ability to maintain attendance to support required quality and quantity of work

  • Professional appearance and presence

  • Commitment to support and maintain confidentiality in conformance to HIPAA guidelines

Required Education:

  • High School Diploma and 2 years of Customer service experience

  • Working experience of Microsoft Office or other comparable software

Note: This position supports Medicare Advantage/MyTruAdvantage products, requiring weekend availability during peak season to ensure continuous member support.

*All positions are subject to change based on the needs of the business

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