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Remote 8Am 5Pm Jobs in Indiana (NOW HIRING)

Verawholehealth

$24.20 - $36.30/hr

How will you make an impact & Requirements Remote | Must be able to work M-F, 8am-5pm PST **This is a remote position that can be based anywhere within the United States.** Position Qualifications ...

Fisher Organization

Remote Entry-Level Sales

Gary, IN · Remote

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated ...

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All Jobs8Am 5Pm JobsRemote 8Am 5Pm JobsRemote 8Am 5Pm Jobs in Indiana

Remote 8Am 5Pm information

What is the difference between Remote 8Am 5Pm vs Remote Customer Service Representative?

AspectRemote 8Am 5PmRemote Customer Service Representative
Work Hours8AM to 5PM, Monday to FridayVaries, often includes shifts outside standard hours
Required SkillsBasic communication, time managementCustomer communication, problem-solving
CertificationsNone typically requiredNone typically required, but customer service experience preferred
Work EnvironmentHome office or remote setupHome office or remote setup

Remote 8Am 5Pm jobs usually refer to standard office hours for various roles, including customer service. Remote Customer Service Representatives often work flexible or shift-based hours, which may include evenings or weekends. The main difference lies in the fixed schedule of Remote 8Am 5Pm positions versus the potentially variable hours of customer service roles.

What are the most commonly searched types of 8Am 5Pm jobs in Indiana?

The most popular types of 8Am 5Pm jobs in Indiana are:

What are popular job titles related to Remote 8Am 5Pm jobs in Indiana?

For Remote 8Am 5Pm jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote 8Am 5Pm jobs in Indiana look for?

The top searched job categories for Remote 8Am 5Pm jobs in Indiana are:

What cities in Indiana are hiring for Remote 8Am 5Pm jobs?

Cities in Indiana with the most Remote 8Am 5Pm job openings:

Remote 8Am 5Pm jobs near you
Infographic showing various Remote 8Am 5Pm job openings in Indiana as of July 2026, with employment types broken down into 77% Full Time, 14% Part Time, and 9% Contract. Highlights an 22% In-person, 3% Hybrid, and 75% Remote job distribution.

Medicare Advantage Member Service Representative

SIHO HOLDING INC

Columbus, IN • On-site, Remote

Full-time, Other

Posted 27 days ago

Job description

Job Title: Medicare Advantage Member Services Representative 
Reports To: Manager, MytruAdvantage Customer Service

Our Vision
SIHO Insurance Services will be the premier healthcare delivery system administration company, known and respected for its Insurance high quality people, innovative products and outstanding services.

Location Requirement: This position is based in Columbus, IN and is not eligible for remote work or relocation. Candidates must reside in or be willing to commute to Columbus.

MTA Member Services

SIHO’s Member Services Representatives assist in creating an excellent experience for SIHO’s members and their providers. The primary responsibility of this position is to respond to member’s and providers inquiries. This position mainly responds to telephonic inquiries but may also be responsible for responding to written inquiries and assisting walk-in members. This is a non-exempt position.

Brief Description of Duties:

  • Assist members with navigating their healthcare needs by explaining benefits, solving claim concerns, finding a doctor nearby or being their healthcare advocate

  • Comply with regulatory requirements while addressing customer needs which may include complex benefit questions.

  • Record details of inquiries, comments, complaints, and transactions.

  • Escalate unresolved and pending customer grievances.

  • Support teammates as business needs require to ensure the organization is meeting the needs of our members and providers

  • Strive for first call resolution while demonstrating SIHO’s dedication to proactively work to resolve members questions and concerns.

  • Work with partners in other departments, or to Doctors’ offices to help resolve a customer concern.

  • Support your teammates as business needs require to ensure we are meeting the needs of our customers.

  • Performs other relevant duties deemed necessary to achieve department and company-wide goals.

Traits we are looking for:

  • Trustworthy Empathic Proactive

  • Compassionate Good Listener Problem Solver

  • Communicator Patient Personable & Collaborative

Schedule & Work Environment:

  • Full-time position with hybrid work arrangement (3 days in office, 2 days remote)

  • Annual schedule divided into two seasons:

Peak Season (October 1 - March 31)

  • Team coverage required 7 days/week, 8am-9pm

  • Available shifts: 8am-5pm, 9am-6pm, 12pm-9pm (remote), and 10am-7pm as needed

  • Weekend requirement: Minimum 2 weekends per month (remote shifts 12pm-9pm or 10am-7pm)

  • Schedules provided one month in advance with consideration for employee preferences

Off-Peak Season (April 1 - September 30)

  • Monday-Friday coverage between 8am-9pm

  • Available shifts: 8am-5pm, 9am-6pm, or 12pm-9pm (remote)

  • Must work one late shift per week (either 9am-6pm or 12pm-9pm)

Minimum Skills Requirement:

  • Possess a passion for customer service

  • Excellent communications (oral and written) and strong listening skills

  • General knowledge and understanding of health insurance

  • Knowledge of Medicare Advantage is preferred, but not required

  • This job calls for strong emotional intelligence to proactively provide solutions, ensuring the member's health and safety

  • Ability to maintain attendance to support required quality and quantity of work

  • Professional appearance and presence

  • Commitment to support and maintain confidentiality in conformance to HIPAA guidelines

Required Education:

  • High School Diploma and 2 years of Customer service experience

  • Working experience of Microsoft Office or other comparable software

Note: This position supports Medicare Advantage/MyTruAdvantage products, requiring weekend availability during peak season to ensure continuous member support.

*All positions are subject to change based on the needs of the business

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