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Remote 1800 Contacts Customer Service Jobs in Rome, NY

HMG Careers

Remote Customer Service and Sales

Utica, NY · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Brewerton, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Rome, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Cold Brook, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Minoa, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Lyncourt, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote 1800 Contacts Customer Service information

See Rome, NY salary details

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How much do remote 1800 contacts customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote 1800 contacts customer service in Rome, NY is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.81 per hour, depending on experience, location, and employer.

What is a remote 1800 Contacts customer service representative?

Remote 1800 Contacts Customer Service jobs involve assisting customers of 1800 Contacts via phone, email, or chat from a home-based location. Employees help customers place orders, resolve issues with contact lenses or prescriptions, answer questions about products, and provide general support. These roles require good communication skills, a customer-oriented attitude, and the ability to work independently. Training is typically provided virtually, and all necessary technology is usually supplied by the company.

What are the key skills and qualifications needed to thrive as a remote 1800 Contacts customer service representative?

To thrive as a Remote 1800 Contacts Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat tools, and phone support platforms is important. Patience, empathy, and active listening make someone stand out in this position. These skills ensure efficient, personalized service that builds customer trust and loyalty in a remote environment.

What are some common challenges faced by remote 1800 Contacts customer service representatives, and how can they be managed?

Remote 1800 Contacts Customer Service representatives often encounter challenges such as maintaining clear communication with customers without face-to-face interaction and managing a high volume of inquiries efficiently. Staying organized, using effective time management strategies, and leveraging company-provided tools can help address these issues. Additionally, building rapport with customers through active listening and empathy is key to providing quality service remotely. Regular virtual team meetings and support from supervisors also help representatives stay connected and informed.

What is the difference between Remote 1800 Contacts Customer Service vs Remote 1-800 Contacts Customer Service?

AspectRemote 1800 Contacts Customer ServiceRemote 1-800 Contacts Customer Service
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentHome-based, flexible hours, call center setupHome-based, flexible hours, call center setup
Industry UsageOptical and contact lens industry

Both roles involve providing customer support in the optical industry, requiring similar credentials and work environments. The main difference lies in the company branding and specific product focus, with both positions offering remote work opportunities in customer service for contact lens customers.

What are the most commonly searched types of 1800 Contacts Customer Service jobs in Rome, NY?

The most popular types of 1800 Contacts Customer Service jobs in Rome, NY are:

What are popular job titles related to Remote 1800 Contacts Customer Service jobs in Rome, NY?

For Remote 1800 Contacts Customer Service jobs in Rome, NY, the most frequently searched job titles are:

What job categories do people searching Remote 1800 Contacts Customer Service jobs in Rome, NY look for?

The top searched job categories for Remote 1800 Contacts Customer Service jobs in Rome, NY are:

What cities near Rome, NY are hiring for Remote 1800 Contacts Customer Service jobs?

Cities near Rome, NY with the most Remote 1800 Contacts Customer Service job openings:

Remote 1800 Contacts Customer Service jobs near you
Infographic showing various Remote 1800 Contacts Customer Service job openings in Rome, NY as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,018 per year, or $17.8 per hour.

Remote Travel Customer Service Representative

Rudyb Travel

Utica, NY • Remote

$16.25 - $22.25/hr

Full-time

Posted 22 days ago

Job description

About the job

About The Role

Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.

This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.

Key Responsibilities

  • Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
  • Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
  • Provide accurate and timely information regarding destinations, travel requirements, and agency policies
  • Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
  • Proactively follow up with clients before and after travel to ensure a positive experience
  • Address client concerns with empathy, professionalism, and solution-oriented thinking
  • Maintain accurate documentation and update booking systems as required

Qualifications & Skills

  • Excellent verbal and written communication skills
  • Customer service experience (travel, hospitality, or service-related experience preferred)
  • Strong organizational skills and attention to detail
  • Comfortable using technology and learning new systems and booking platforms
  • Reliable, proactive, and able to manage multiple client requests efficiently
  • Genuine interest in travel and helping clients plan memorable experiences

What We Offer

  • 100% remote work environment
  • Flexible scheduling options
  • Opportunities for professional growth within the company
  • Access to travel perks and industry-related discounts
  • Supportive team culture with ongoing training and development

Apply Today

Interested candidates are encouraged to apply today and join our remote travel support team.

Equal Opportunity Employer

Rudyb Travel is an equal opportunity employer committed to diversity and inclusion.

Apply