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Remote Customer Experience Analyst Jobs in Rome, NY

Papco

Energy Procurement Analyst

Parish, NY · Remote

Remote (U.S.) About World Fuel At World Fuel, we help commercial and industrial customers navigate ... This role offers the opportunity to gain hands-on experience in energy procurement, pricing ...

NBT Bank

Contact Center Agent III

Oneida, NY · Remote

$22.61 - $30.15/hr

... include remote access tools. Analyze customer requests and customer behavior for risk, makes ... customer experience and achieving defined satisfaction goals on customer satisfaction surveys.

JETNET LLC

Director of Account Management

Utica, NY · On-site +1

$135K/yr

"As JETNET continues to grow, delivering an exceptional customer experience is more important than ... Partner with Revenue Operations to enhance reporting, forecasting, and customer analytics * Develop ...

Tidal Basin Holdco, LLC

CX Engineer

Utica, NY · On-site +1

The Customer Experience Engineer will partner with the leaders of the technology and contact center ... Collect and analyze customer functions' performance and delivery data, taking action regarding ...

Bechtel

PIIM Analyst

Clay, NY · On-site +1

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all ... Experience leveraging Microsoft tools (Excel (VBA/Macros), Forms, Power Apps) to support data ...

Booz Allen Hamilton, Inc.

Cyber Test Engineer, Mid

Rome, NY · On-site +1

$61K - $141K/yr

Experience analyzing and executing test plans and procedures * Experience developing or analyzing ... Remote : If this position is listed as remote, there may still be occasions when you are required ...

Utica Mutual Insurance

Business Analyst

New Hartford, NY · On-site +1

$70K - $95K/yr

Business Analyst with experience partnering with stakeholders to identify business needs, gather ... Build strong, trusting relationships with business customer teams to understand business needs and ...

Booz Allen Hamilton, Inc.

Cyber Test Engineer, Mid

Rome, NY · On-site +1

$61K - $141K/yr

Experience analyzing and executing test plans and procedures * Experience developing or analyzing ... Remote : If this position is listed as remote, there may still be occasions when you are required ...

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Remote Customer Experience Analyst information

See Rome, NY salary details

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$38

$64

How much do remote customer experience analyst jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for remote customer experience analyst in Rome, NY is $38.36, according to ZipRecruiter salary data. Most workers in this role earn between $30.72 and $43.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Customer Experience Analyst position, and why are they important?

To thrive as a Remote Customer Experience Analyst, you need strong analytical abilities, customer service experience, and a background in data analysis or business, often supported by a relevant degree. Familiarity with customer relationship management (CRM) platforms, data visualization tools, and experience with analytics software like Excel or Tableau are typically beneficial. Excellent communication, problem-solving, and self-motivation are key soft skills for remote collaboration and delivering insights. These skills and qualities are crucial for gathering actionable data, enhancing customer satisfaction, and supporting ongoing improvement in a distributed work environment.

What are some typical daily tasks for a Remote Customer Experience Analyst?

Remote Customer Experience Analysts typically spend their day gathering and interpreting customer feedback, analyzing data to identify trends, and generating reports to share findings with cross-functional teams. They may also participate in virtual meetings to discuss customer pain points and recommend strategies to improve satisfaction. The role often involves close collaboration with product, marketing, and support teams to ensure the company's service and product offerings align with customer needs. Regular communication and proactive problem-solving are key components of a typical workday, making this a dynamic and impactful position.

What is a Remote Customer Experience Analyst job?

A Remote Customer Experience Analyst is responsible for analyzing customer interactions, feedback, and data to improve overall customer satisfaction. They work remotely to identify pain points, enhance user experiences, and provide actionable insights to support business goals. This role often involves reviewing customer feedback, monitoring service trends, and collaborating with teams to optimize processes. Strong analytical skills, communication abilities, and a customer-focused mindset are essential for success in this position.

What are popular job titles related to Remote Customer Experience Analyst jobs in Rome, NY? For Remote Customer Experience Analyst jobs in Rome, NY, the most frequently searched job titles are:
What job categories do people searching Remote Customer Experience Analyst jobs in Rome, NY look for? The top searched job categories for Remote Customer Experience Analyst jobs in Rome, NY are:
What cities near Rome, NY are hiring for Remote Customer Experience Analyst jobs? Cities near Rome, NY with the most Remote Customer Experience Analyst job openings:
Remote Customer Experience Analyst jobs near you
Infographic showing various Remote Customer Experience Analyst job openings in Rome, NY as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 84% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $79,788 per year, or $38.4 per hour.

Remote Customer Support - Travel Industry

Dreams Travel CR

Utica, NY • Remote

Full-time

Posted 6 days ago

Job description

We are looking for motivated individuals who are passionate about travel to join our growing team as Travel Experience Specialists in a remote work environment.

In this role, you will help travelers plan unforgettable experiences by providing destination guidance, organizing travel details, and supporting clients throughout their entire planning process.

As a Travel Experience Specialist, you will work remotely while helping clients transform their travel ideas into well-organized itineraries and memorable experiences. This is an excellent opportunity to develop skills within the travel industry, collaborate with international travel suppliers, and build a flexible career while supporting travelers at every stage of their journey.

Key Responsibilities:

  • Communicate with clients
    through various platforms
  • Assist with travel
    confirmations
  • Provide accurate and helpful
    information
  • Follow up with clients prior
    to travel

Requirements:

  • Strong attention to detail
  • Good organizational skills
  • Customer service experience
    preferred
  • Interest in the travel
    industry

Benefits:

  • Work from home
  • Flexible schedule
  • Ongoing training
  • Growth potential

Apply