ZipRecruiter

Log In

2

Remote Customer Experience Analyst Jobs in Rome, NY

HMG Careers

Remote Customer Service and Sales

Cicero, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

New

HMG Careers

Remote Customer Service and Sales

Mohawk, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

New

HMG Careers

Remote Customer Service and Sales

Manlius, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

New

HMG Careers

Remote Customer Service and Sales

Marcy, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

New

HMG Careers

Remote Customer Service and Sales

Utica, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

HMG Careers

Remote Customer Service and Sales

Rome, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

New

HMG Careers

Remote Customer Service and Sales

Oneida, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

New

HMG Careers

Remote Customer Service and Sales

Clay, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

New

HMG Careers

Remote Customer Service and Sales

Utica, NY · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

next page

Showing results 1-20

All JobsCustomer Experience Analyst JobsRemote Customer Experience Analyst JobsRemote Customer Experience Analyst Jobs in Rome, NY

Remote Customer Experience Analyst information

See Rome, NY salary details

$17

$38

$64

How much do remote customer experience analyst jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote customer experience analyst in Rome, NY is $38.36, according to ZipRecruiter salary data. Most workers in this role earn between $30.72 and $43.46 per hour, depending on experience, location, and employer.

What is a remote customer experience analyst?

A Remote Customer Experience Analyst is responsible for analyzing customer interactions, feedback, and data to improve overall customer satisfaction. They work remotely to identify pain points, enhance user experiences, and provide actionable insights to support business goals. This role often involves reviewing customer feedback, monitoring service trends, and collaborating with teams to optimize processes. Strong analytical skills, communication abilities, and a customer-focused mindset are essential for success in this position.

What are some typical daily tasks for a remote customer experience analyst?

Remote Customer Experience Analysts typically spend their day gathering and interpreting customer feedback, analyzing data to identify trends, and generating reports to share findings with cross-functional teams. They may also participate in virtual meetings to discuss customer pain points and recommend strategies to improve satisfaction. The role often involves close collaboration with product, marketing, and support teams to ensure the company's service and product offerings align with customer needs. Regular communication and proactive problem-solving are key components of a typical workday, making this a dynamic and impactful position.

What are the key skills and qualifications needed to thrive as a remote customer experience analyst?

To thrive as a Remote Customer Experience Analyst, you need strong analytical abilities, customer service experience, and a background in data analysis or business, often supported by a relevant degree. Familiarity with customer relationship management (CRM) platforms, data visualization tools, and experience with analytics software like Excel or Tableau are typically beneficial. Excellent communication, problem-solving, and self-motivation are key soft skills for remote collaboration and delivering insights. These skills and qualities are crucial for gathering actionable data, enhancing customer satisfaction, and supporting ongoing improvement in a distributed work environment.

What are popular job titles related to Remote Customer Experience Analyst jobs in Rome, NY?

For Remote Customer Experience Analyst jobs in Rome, NY, the most frequently searched job titles are:

What job categories do people searching Remote Customer Experience Analyst jobs in Rome, NY look for?

The top searched job categories for Remote Customer Experience Analyst jobs in Rome, NY are:

What cities near Rome, NY are hiring for Remote Customer Experience Analyst jobs?

Cities near Rome, NY with the most Remote Customer Experience Analyst job openings:

Remote Customer Experience Analyst jobs near you
Infographic showing various Remote Customer Experience Analyst job openings in Rome, NY as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 84% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $79,788 per year, or $38.4 per hour.

Customer Experience | Inside Sales Support

Parish, NY • On-site, Remote

Papco
See more jobs at Papcoexternal

Full-time

Posted 4 days ago

Job description

At World Fuel, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
Customer Experience | Inside Sales Support

Location: Parish, NY (Remote)

Salary: $62,000 - $70,000 DOE + Bonus potential

About the Role

World Fuel is seeking a Customer Experience & Sales Support Specialist to support our Bulk Fuel Sales team and serve as a key point of contact for customers and internal business partners.

In this role, you will play an important part in delivering an exceptional customer experience by supporting customer onboarding, account maintenance, sales operations, reporting, and day-to-day customer service activities. You will work closely with Sales, Operations, Credit, Tax, Marketing, Customer Setup, and other internal teams to ensure customer needs are addressed quickly and accurately.

This position is ideal for someone who enjoys building relationships, solving problems, coordinating multiple priorities, and supporting both customers and sales teams in a fast-paced environment.

What You'll Do
  • Provide administrative and operational support to the Bulk Sales Team.
  • Support new customer onboarding, account setup, account maintenance, and customer documentation.
  • Process customer and account updates within Salesforce, OTS, and other internal systems.
  • Manage customer requests and help coordinate timely resolution of issues.
  • Respond to customer inquiries via phone and email while delivering outstanding customer service.
  • Manage and monitor shared team inboxes and customer communications.
  • Conduct proactive customer outreach and account wellness calls.
  • Prepare and distribute operational, sales, and customer-related reports.
  • Maintain accurate customer records and ensure data integrity across systems.
  • Coordinate with Credit, Tax, Operations, Marketing, Customer Setup, and other internal teams to support customer needs.
  • Support special programs, including the Nantucket Reservation Program and seasonal customer initiatives.
  • Assist with invoicing, funding requests, and other sales support activities.
  • Help identify opportunities to improve processes and enhance the customer experience.
What We're Looking ForRequired Qualifications
  • High school diploma or equivalent.
  • Experience working in business aviation and/or fuel industries.
  • Experience in customer service, sales support, account support, inside sales, administrative support, or a related role.
  • Strong communication and relationship-building skills.
  • Excellent organizational and time management abilities.
  • Ability to manage multiple priorities and work independently.
  • Strong attention to detail and commitment to accuracy.
  • Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
  • Comfortable learning and utilizing CRM and business systems.
  • Prepare and Submit RFPs and Bids: Collaborate with the Sr. Contract Administration Manager and Sales team to ensure RFPs and bids are prepared accurately and submitted on time.
Preferred Qualifications
  • Experience supporting sales teams or customer accounts.
  • Experience with Salesforce or similar CRM platforms.
  • Experience working in business aviation and/or fuel industries.
  • Experience preparing reports and analyzing customer or operational data.
What Makes Someone Successful in This Role
  • Passion for delivering an exceptional customer experience.
  • Strong follow-up and problem-solving skills.
  • Ability to work effectively across multiple departments.
  • Highly organized with excellent attention to detail.
  • Ability to balance administrative responsibilities with customer interaction.
  • Positive attitude and willingness to take initiative.
Why Join World Fuel?
  • Work remotely while supporting a critical customer-facing team.
  • Partner with professionals across Sales, Operations, Credit, Marketing, and Customer Experience.
  • Build valuable experience in customer service, sales support, and business operations.
  • Join a collaborative team that values customer relationships and operational excellence.
  • Contribute directly to the success of customers and the Bulk Sales organization.

#WFS

#LI-JH1

World Fuel is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.Ascent Aviation Group, Inc.

Apply