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Remote Ttec Customer Service Chat Jobs in Rome, NY

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Remote Ttec Customer Service Chat information

See Rome, NY salary details

$9

$17

$25

How much do remote ttec customer service chat jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote ttec customer service chat in Rome, NY is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.81 per hour, depending on experience, location, and employer.

What is the difference between Remote Ttec Customer Service Chat vs Remote Ttec Technical Support Specialist?

AspectRemote Ttec Customer Service ChatRemote Ttec Technical Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentRemote, chat-based customer supportRemote, technical troubleshooting via chat or phone
Employer & IndustryCustomer service for various industries, including retail and telecomTechnical support mainly for tech products and services

Remote Ttec Customer Service Chat focuses on assisting customers through chat with general inquiries, while Remote Ttec Technical Support Specialists handle technical issues requiring troubleshooting skills. Both roles are remote, but the technical support position often requires additional technical knowledge or certifications.

What are the most commonly searched types of Ttec Customer Service Chat jobs in Rome, NY? The most popular types of Ttec Customer Service Chat jobs in Rome, NY are:
What are popular job titles related to Remote Ttec Customer Service Chat jobs in Rome, NY? For Remote Ttec Customer Service Chat jobs in Rome, NY, the most frequently searched job titles are:
What cities near Rome, NY are hiring for Remote Ttec Customer Service Chat jobs? Cities near Rome, NY with the most Remote Ttec Customer Service Chat job openings:
Customer Service Representative

Customer Service Representative

Tailored Management

Oriskany, NY โ€ข Remote

$20/hr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Job Title: Customer Service Representative
Location: Oriskany, NY Must live within 1 hour commute
Training is Onsite (3-5 weeks)

Pay Rate: $20/hr (W2, Weekly Pay + Benefits)
Assignment Length: 3-6+ months (Extension/Conversion possible, based on performance, Business need)
Start Date: ASAP

Training & Schedule:
Training: 3 weeks (MonThu onsite, Fri virtual) | 8:00 AM 5:00 PM EST | No time off during training
Nesting: 2 weeks (extended training support
Post-Training: Remote with occasional onsite visits for meetings/events
Work Hours: Shifts between 8:00 AM 11:00 PM EST, MondayFriday (must be flexible)

Role Overview

Join the Dental Global Customer Solutions team as a Customer Care Advocate, providing professional, empathetic support to dental customers. Youll respond to calls and emails, research policy details, process transactions, and deliver exceptional service experiences.

Key Responsibilities

  • Handle inbound customer inquiries via phone/email
  • Provide accurate info on products, policies, and claims
  • Process requests using systems like Salesforce, Word, and Insight
  • Build trust through strong communication and empathy
  • Uphold service standards while resolving issues efficiently

Requirements

  • High School Diploma or GED
  • 1+ year customer service experience (call center, retail, or hospitality)
  • Comfortable navigating multiple computer systems and screens
  • Flexible availability MonFri, 8 AM 11 PM EST
  • Must live within 1 hour of Oriskany, NY

Preferred

  • Call center experience
  • Dental/insurance knowledge
  • Salesforce familiarity
  • Strong multitasking, listening, and typing skills
#TMCS

Tailored Management logo

About Tailored Management

Sourced by ZipRecruiter

Tailored Management is a premier staffing firm headquartered in Columbus, Ohio, United States. The company, functioning from its official website tailoredmanagement.com, operates within the Staffing and Recruiting industry. With a business model predicated on connecting the world's most prestigious companies with top talent for each specific hiring need, Tailored Management is a recognized titan within the industry. Since its establishment, the company has consistently focused on custom-fit, business-centric solutions which make it a trusted partner for clients ranging from Fortune 500 to small, tech start-ups. The core mission of Tailored Management is to 'transform staffing into a proactive, strategic partnership that fuels growth and success.'

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbus, OH, US

Year founded

1968