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MAC Relocations

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Operations Manager - Commercial Relocation Company

Chicago, IL · On-site

$60K - $80K/yr

MAC Relocations is a commercial & industrial relocation, furniture installation, decommissioning, and logistics operations company based in Chicago. We are seeking an experienced Operations Manager ...

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Electrical Project Manager

Harpers Ferry, WV

The hiring company founded in 1990, has become one of the most respected full service commercial electrical contractors in Northern Virginia. Benefits for employees-Relocation company vehicle ...

The Curare Group, Inc

Urology Physician

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$425K/yr

Loan repayment is $60,000 over 3 years Perk - work with a relocation company, which offers a very nice experience. Work with finance compnay that offers guidance on Loan Repayment Serving a catchment ...

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How much do relocation company jobs pay per year?

As of Jun 14, 2026, the average yearly pay for relocation company in the United States is $107,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,500.00 and $111,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by employees working at a relocation company, and how can they be successfully managed?

Employees at a relocation company often navigate challenges such as coordinating logistics across multiple locations, handling last-minute client requests, and adapting to different regulations or customs requirements. Managing these challenges requires strong organizational skills, clear communication with clients and team members, and the ability to remain calm under pressure. Successful team members proactively plan, maintain open lines of communication, and leverage technology and experienced colleagues to resolve issues efficiently. Building strong relationships with vendors and understanding cultural differences also greatly contribute to smooth relocations.

What is the difference between Relocation Company vs Moving Coordinator?

AspectRelocation CompanyMoving Coordinator
CredentialsBusiness licenses, industry certificationsCustomer service experience, organizational skills
Work EnvironmentCorporate offices, logistics hubsOn-site at moving sites, client locations
Employer & IndustryLogistics, relocation servicesMoving companies, logistics firms

The Relocation Company is a broad organization providing comprehensive moving and relocation services, often managing multiple aspects of client moves. A Moving Coordinator is a specific role within or associated with a relocation company, responsible for coordinating individual moves, communicating with clients, and ensuring smooth logistics. While the relocation company oversees the entire process, the moving coordinator handles day-to-day client interactions and scheduling.

What does a relocation company do?

A relocation company specializes in helping individuals or businesses move from one location to another, whether domestically or internationally. Their services typically include packing and transporting belongings, handling paperwork and logistics, offering temporary housing solutions, and assisting with settling into a new community. Some relocation companies also provide support with visa applications, school searches, and cultural orientation. Their goal is to make the moving process as smooth and stress-free as possible for their clients.

What are the key skills and qualifications needed to thrive in a relocation company role, and why are they important?

To thrive in a relocation company role, you need strong organizational skills, knowledge of logistics, and experience in customer service, typically supported by relevant training or a background in supply chain management. Familiarity with move management software, inventory tracking systems, and basic office applications is often required. Excellent communication, problem-solving abilities, and adaptability help professionals stand out when coordinating with clients and managing unexpected challenges. These skills are crucial for ensuring smooth transitions for clients and maintaining high levels of customer satisfaction in a dynamic environment.
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Infographic showing various Relocation Company job openings in the United States as of June 2026, with employment types broken down into 5% As Needed, 78% Full Time, 8% Part Time, 3% Temporary, 3% Contract, and 3% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $107,500 per year, or $51.7 per hour.
Operations Manager - Commercial Relocation Company

Operations Manager - Commercial Relocation Company

MAC Relocations

Chicago, IL • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

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Job description

MAC Relocations is a commercial & industrial relocation, furniture installation, decommissioning, and logistics operations company based in Chicago. We are seeking an experienced Operations Manager to oversee day-to-day coordination of the business.

At its core, this role is about building and maintaining efficient operational flow. The Operations Manager is responsible for ensuring projects are scheduled properly, crews are positioned effectively, and day-to-day operations align with how projects were estimated and sold. Success in this role comes from balancing manpower, communication, logistics, customer service, and profitability while keeping operations running smoothly and efficiently each day.

This role requires a strong understanding of both field operations and front-office coordination within the commercial furniture installation and relocation industry. The ideal candidate is organized, proactive, detail-oriented, and capable of balancing manpower, scheduling, equipment, customer expectations, and profitability across multiple active projects simultaneously.

The Operations Manager will work closely with the General Manager, project coordinators, field supervisors, and installation crews to ensure projects are properly staffed, efficiently executed, and aligned with quoted labor expectations and operational goals.

Key Responsibilities

  • Coordinate daily crew scheduling and manpower allocation across active projects
  • Work closely with project coordinators and field supervisors to ensure scopes of work are properly communicated and executed
  • Oversee day-to-day commercial relocation and furniture installation operations
  • Ensure projects are staffed appropriately to maintain efficiency and profitability
  • Monitor project labor usage against quoted hours and budgets
  • Assist in maintaining overall schedule flow and resolving staffing conflicts
  • Manage truck scheduling, equipment allocation, and general fleet oversight
  • Coordinate maintenance and upkeep of company vehicles, tools, and operational equipment
  • Maintain consistent communication with field crews throughout the workday
  • Assist with troubleshooting operational issues, last-minute schedule adjustments, and field escalations
  • Ensure job notes, site details, and operational instructions are clearly communicated to crews
  • Support crew accountability, morale, and overall field operations
  • Work alongside the General Manager to improve operational systems, communication, and workflow efficiencies
  • Help maintain organization and attention to detail across all operational processes

Qualifications & Experience

  • Preferred 5–10 years of experience within the commercial furniture installation and/or commercial relocation industry
  • Experience in both field operations and office/coordination roles strongly preferred
  • Strong understanding of commercial furniture systems, installation processes, logistics, and project flow
  • Comfortable managing multiple projects, schedules, and priorities simultaneously
  • Strong communication and organizational skills
  • Proficient with Microsoft Office programs including Outlook, Excel, and Word
  • Comfortable learning and utilizing CRM, scheduling, and project management systems
  • Ability to communicate professionally with crews, clients, project managers, and vendors
  • Ability to work in a fast-paced environment and adapt to changing operational demands
  • Prior experience managing crews, trucks, and field operations preferred

Preferred Traits

  • Detail-oriented and highly organized
  • Strong sense of urgency and follow-through
  • Calm under pressure and capable of making quick operational decisions
  • Team-oriented leadership style
  • Willingness to be hands-on when needed
  • Strong problem-solving and communication abilities

Compensation & Benefits

  • Salary range of approximately $60,000 – $80,000 annually based on experience and qualifications
  • Paid Time Off (PTO)
  • 401(k) retirement plan
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid holidays
  • Opportunity for long-term growth within the organization

Company Description

As a MAC Relocations team member, you will enjoy a collaborative, fast paced and fun environment with strong visibility and the ability to be a strong contributor to the growth of the organization!