Reliability Manager Jobs in Oak Ridge, TN (NOW HIRING)

Description

Capital Projects Manager 

Location: Knoxville, TN (In Office) 

Department: Facilities 

Reports To: Senior Director of Facilities 

About the Role 

MOJO is looking for a Capital Projects Manager to help shape the future of our growing portfolio of express car washes. 

This role goes far beyond traditional project management. You'll serve leading capital improvement projects from concept through completion while partnering closely with the Senior Director of Facilities to improve the appearance, reliability, customer experience, and long-term performance of our locations. 

Projects vary significantly in size, complexity, and scope. One week may involve coordinating a ground-up construction project, while the next may focus on repainting a lobby, improving site flow, replacing signage, refreshing vacuum areas, upgrading equipment, managing a rebranding initiative, or modernizing an aging facility. 

As MOJO continues to grow through acquisitions, you'll play an important role in evaluating newly acquired locations and helping apply our facility improvement playbook. The objective isn't simply to complete projects-it's to make smart investments that create measurable operational and financial value. 

We're looking for someone who enjoys solving problems, bringing order to complexity, and helping influence good business decisions-not someone who simply waits for instructions. 

What You'll Do 

Lead Capital Improvement Projects 

• Manage multiple projects simultaneously from concept through completion. 
• Develop scopes of work, schedules, budgets, and execution plans. 
• Coordinate renovations, facility upgrades, rebranding projects, deferred maintenance, operational improvements, and new construction. 
• Balance quality, schedule, budget, operational impact, and customer experience throughout every project. 
• Keep projects moving by anticipating roadblocks and proactively resolving issues before they impact schedule or cost. 

Improve Facility Performance 

Every project should improve the business. 

Working alongside the Senior Director of Facilities, you'll help evaluate locations and recommend improvements that increase reliability, improve the customer experience, reduce future maintenance costs, strengthen operational performance, and maximize return on investment. 

You'll be expected to think critically-not simply execute predefined scopes. 

Manage Contractors & Vendors 

• Develop scopes of work and bid packages. 
• Solicit and evaluate competitive bids. 
• Select, negotiate with, and manage contractors. 
• Coordinate multiple trades throughout construction. 
• Build and maintain a strong contractor network across multiple markets. 
• Hold vendors accountable for quality, schedule, safety, and budget. 

Permitting & Compliance 

• Coordinate permitting with local municipalities. 
• Navigate varying county and city requirements. 
• Manage inspections and code compliance. 
• Resolve permitting issues and code violations through completion. 

Design & Project Development 

• Help translate leadership's vision into executable projects. 
• Coordinate renderings, design concepts, and facility layouts. 
• Collaborate with engineers, architects, designers, contractors, and Operations to refine project scopes before construction begins. 

Communication 

Serve as the central point of communication for assigned projects. 

You'll coordinate with Operations, Facilities, Finance, contractors, vendors, maintenance leaders, and regional leadership to ensure everyone stays aligned from planning through project completion. 

Administrative & Technology Support 

• Coordinate purchasing and material ordering. 
• Maintain project documentation, budgets, schedules, and reporting. 
• Continuously improve project tracking systems and workflows. 

What Success Looks Like 

Success isn't measured by the number of projects completed. 

Success means: 

• Projects consistently delivered safely, on schedule, and within budget. 
• Facilities that are noticeably more reliable, attractive, and easier to operate. 
• Capital investments that improve business performance. 
• Contractors who trust working with MOJO and consistently deliver quality work. 
• Problems identified early instead of becoming expensive surprises. 
• Clear communication that keeps projects moving. 
• Well-organized documentation and project systems. 
• Continuous improvement in how the Facilities team plans and executes work. 

What We're Looking For 

Required Qualifications 

• 5+ years of experience managing commercial construction, capital improvement, facilities, retail renovation, or similar projects. 
• Proven experience managing multiple concurrent projects. 
• Strong contractor and vendor management skills. 
• Excellent organizational and communication skills. 
• Ability to prioritize competing demands while maintaining momentum across numerous active projects. 
• Proficiency with Microsoft Office and Microsoft Teams. 

Preferred Qualifications 

• Experience with multi-site commercial facilities. 
• Experience managing projects ranging from small facility improvements to ground-up construction. 
• Experience with budgeting, estimating, and capital planning. 
• Experience with permitting and municipal coordination. 
• Experience using project management software such as Monday.com, Asana, Procore, or similar. 
• Comfortable using AI tools to improve productivity and automate administrative work. 

The Kind of Person Who Thrives Here 

This role is best suited for someone who naturally takes ownership. 

Someone who follows up before being asked. 

Someone who notices problems before they become expensive. 

Someone who asks: 

• Is this the best investment? 
• Is there a simpler solution? 
• Will this improve the customer experience? 
• Will Operations be successful maintaining this? 
• Is there a better way to accomplish the same objective? 

You're not simply managing projects. 

You're helping shape better facilities and making thoughtful recommendations that improve the business. 

You combine construction judgment with business thinking, balancing quality, cost, schedule, operational impact, and long-term value. 

While the Senior Director of Facilities is responsible for the overall capital strategy, you'll play an important role in influencing decisions through thoughtful analysis, practical recommendations, and exceptional execution. 

Travel 

This position is based in Knoxville, Tennessee. 

Travel is required to support project kickoffs, major milestones, complex renovations, acquisitions, and high-impact capital projects. Most day-to-day project management is performed from the Knoxville office, with travel focused where it provides the greatest value. 

Why This Role Matters 

Every improvement we make to a facility impacts our customers, our team members, and our business. 

You'll help shape the physical experience across a growing portfolio of more than 150 locations, ensuring every capital dollar is invested wisely and every project moves our facilities-and our company-forward.