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Relentless Solutions Jobs in Arizona (NOW HIRING)

Epiq

Solutions Architect - CLM

Phoenix, AZ · On-site

$120K - $180K/yr

You'll join a valuesdriven community where integrity guides decisions, relentless service sets the ... The Solution Architect will serve as the design authority for CLM implementations, working closely ...

UCT Inc

Customer Solutions Specialist

Phoenix, AZ · On-site

If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success - join us today! UCT is looking for a talented Customer Solutions Specialist to join us in ...

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What types of projects or clients does a professional at Relentless Solutions typically work with, and how does this affect day-to-day responsibilities?

Professionals at Relentless Solutions often handle a diverse portfolio of projects, ranging from technology implementation to business process optimization for clients in various industries. This diversity means your daily responsibilities may shift frequently, requiring adaptability and strong project management skills. Collaboration with cross-functional teams is common, as you'll need to align project goals with broader client objectives. The dynamic nature of the workload offers excellent opportunities for learning, but it also requires effective time management and proactive communication with both clients and team members.

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Relentless Solutions typically refers to companies or services that provide persistent and innovative problem-solving strategies for businesses or individuals. These organizations focus on overcoming challenges by employing creative thinking, data-driven analysis, and continuous improvement. Their goal is to help clients achieve success by offering tailored solutions to complex issues. Relentless Solutions may operate in various industries, such as technology, consulting, or business development, and are known for their commitment to delivering measurable results.

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What is the difference between Relentless Solutions vs Customer Service Representative?

AspectRelentless SolutionsCustomer Service Representative
Primary RoleProviding technical support and solutions to clientsAssisting customers with inquiries and issues
Required SkillsProblem-solving, technical knowledge, communicationCommunication, patience, problem-solving
Work EnvironmentCall centers, technical support teamsCall centers, retail, online support
CertificationsTechnical certifications often preferredCustomer service training often preferred

Relentless Solutions focuses on providing technical support and resolving complex issues, often requiring technical certifications. Customer Service Representatives handle general inquiries and customer concerns, emphasizing communication skills. While both roles involve client interaction, Relentless Solutions typically requires more technical expertise, whereas Customer Service Representatives focus on customer satisfaction and communication.

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Solutions Architect - CLM

Epiq

Phoenix, AZ • On-site

$120K - $180K/yr

Full-time

Posted 8 days ago

Epiq Systems rating

7.2

Company rating: 7.2 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

135th of 223 rated it services

Job description

At Epiq, your work contributes to complex, global legal outcomes. You'll join a valuesdriven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprisewide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that's recognized externally. Enabled by modern platforms and AI, you'll do the most meaningful work of your career and see your impact at scale.

Job Description:

Position Summary

Epiqis seeking an experiencedCLM Solution Architectto lead solution design, integration architecture, and technical oversight for enterprise Contract Lifecycle Management implementations. This role requires strong CLM domainexpertise, hands-on implementation experience across leading CLM platforms, and the ability to design practical technical solutions that create value for legal, procurement, sales, and business stakeholders.

The Solution Architect will serve as the design authority for CLM implementations, working closely with business analysts, project managers, configuration teams, offshore resources, client stakeholders, and third-party technical teams to deliver scalable, well-governed CLM solutions.

Key Responsibilities

  • Serve as thesolution and design authorityfor CLM implementation projects, reviewing and approving future-state designs, configuration approaches, and integration patterns.

  • Provide hands-on CLM platformexpertiseacrossAgiloft, Malbek, Conga, and related contracting technologies.

  • Architect, oversee, and troubleshoot integrations between CLM and enterprise systems, including P2P, S2P, CRM, ERP, HR, master data, finance, vendor/supplier, customer, document management, and e-signature platforms.

  • Ownintegrationworkstreams, including requirements, design, CLM-side configuration, field mappings, business rules, testing support, issue resolution, and customer/vendor coordination.

  • Support customers and third-party technical teams with integration development by defining CLM-side requirements, data flows, security considerations, error handling, and testing scenarios.

  • Lead CLM solution design across intake, authoring, review, negotiation, approvals, execution, repository, amendments, renewals, obligations, reporting, and post-execution management.

  • Adviseclients onwhere technical solutions can provide meaningful value based on legal, procurement, sales, and business requirements.

  • Support implementation and integration of e-signature tools such asDocuSignandAdobe Sign.

  • Oversee offshore configuration engineering teams, providing direction, design clarification, quality review, and escalation support.

  • Support UAT, defect triage, deployment readiness,hypercare, and post-go-live stabilization as needed.

Qualifications & Experience

  • Extensive enterprise CLM implementation experience, including hands-on experience withAgiloft, Malbek, and Conga.

  • Strong CLM domain knowledge across pre-signature, post-signature, workflow, approvals, templates, clauses, repository, reporting, and integrations.

  • Proven experience serving as aSolution Architect, Technical Lead, ordesign authorityon complex implementation projects.

  • Strong experience architecting and troubleshooting integrations between CLM and systems such asP2P, S2P, CRM, ERP, HR, master data, finance, document management, and e-signature platforms.

  • Hands-on experience withDocuSignand/orAdobe Sign.

  • Ability to translate business requirements into scalable technical solutions that create value for legal and business stakeholders.

  • Experience leading technical resources, offshore configuration teams, orimplementationworkstreams.

  • Hands-onexperiencewithAPIs, middleware, data mapping, authentication, integration testing, and deployment support.

  • Strong troubleshooting and problem-solving skills, with the ability to quickly assess complex CLM implementation issues,identifyroot cause, and drive practical resolution.

  • Strong client-facing communication skills with the ability to lead workshops, explain technical concepts, and manage stakeholder expectations.

  • Relevant CLM, e-signature,andintegration certifications.

The Compensation range for this role is $120,000.00 to $180,000.00 USD annually and may be eligible for an annual bonus.

Your specific salary will be determined based on several factors:

  • Location-based market ratefor the role

  • Your abilitiesin relation to the job specification

  • Performanceduring screening and interview

  • Pay paritywith the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click here to learn about Epiq's Benefits.

Epiq Leadership Compass

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

  • Build trust-based partnerships

  • Nurture long-term relationships

  • Remove collaboration barriers

  • Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

  • Use storytelling to build buy-in

  • Align communication with organizational goals

  • Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq's goals.

  • Use data to identify improvement opportunities

  • Make informed decisions

  • Align team goals with boarder strategy

  • Empower teams to manage their own goals

  • Translate vision into clear priorities

  • Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

  • Improve workflows for team efficiency

  • Use clear documentation and expectations

  • Resolve issues quickly using data and feedback

It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

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