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Relay Operator Jobs (NOW HIRING)

Relay and Controls Maintenance: Inspect, test, and maintain protective relays, control systems, and ... Collaborate with other utility personnel, including engineers, electricians, and system operators ...

Skill in operating computers and related software applications. * Skill in properly using ... Ability to collaboratively problem solve; communicate with Relay Technicians, engineers, and ...

Ability to read and interpret documents such as safety rules, operating and maintenance ... Relay Tech II Union: $6160 Per Hour SUMMARY: Under limited supervision, inspects, tests, maintains ...

What's a typical day as Assembly Operator? You'll be: * Setting up Relay Adjust Machines for various relays and performing visual inspections. * Magnetizing relays and adjusting contact forces, pick ...

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How much do relay operator jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for relay operator in the United States is $20.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.12 per hour, depending on experience, location, and employer.

What is a relay operator?

A Relay Operator facilitates communication for individuals with hearing or speech disabilities by relaying phone conversations between text-based systems and voice callers. They transcribe spoken words into text and read typed messages aloud to ensure smooth communication. Relay Operators must type quickly and accurately while maintaining confidentiality. This role is essential in providing equal access to telecommunication services.

What are the main responsibilities of a relay operator during a typical shift?

As a Relay Operator, your primary responsibility is to facilitate communication by accurately relaying messages between individuals, typically between those who are deaf, hard of hearing, or speech-impaired and standard telephone users. You will use specialized systems to transcribe voice to text and vice versa while adhering to strict confidentiality and accuracy standards. The role often involves sitting at a dedicated workstation, handling a steady flow of calls, and maintaining focus to provide prompt, clear service. Relay Operators often work independently but are also supported by a team of supervisors and fellow operators who assist with training or complex situations. This position helps bridge vital communication gaps and plays a critical role in ensuring equal access to telecommunication services for all users.

What are the key skills and qualifications needed to thrive in the relay operator position, and why are they important?

To thrive as a Relay Operator, you need keen attention to detail, strong listening skills, and the ability to accurately relay spoken communication, often supported by a high school diploma or equivalent. Familiarity with specialized telecommunications equipment, TTY/TDD devices, and operator consoles is commonly required, with on-the-job training or certification provided by employers. Patience, professionalism, and excellent verbal communication are important soft skills for maintaining quality service and managing stressful or repetitive tasks. These abilities are essential to ensure seamless, confidential, and precise information exchange between parties who rely on relay services for effective communication.

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What cities are hiring for Relay Operator jobs?

Cities with the most Relay Operator job openings:

What are the most commonly searched types of Relay Operator jobs?

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What states have the most Relay Operator jobs?

States with the most job openings for Relay Operator jobs include:

Infographic showing various Relay Operator job openings in the United States as of August 2026, with employment types broken down into 39% Full Time, 59% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,738 per year, or $20.1 per hour.

Relay Technician

Lafayette, IN • On-site

Wabash Valley Power Alliance
Utilities • 51 - 200 employees

Full-time

Medical, Retirement, PTO

Re-posted 4 days ago


Job description

Company Description

Headquartered in Indianapolis, Indiana, Wabash Valley Power is a not-for-profit electric cooperative and wholesale provider of reliable, affordable electricity to our 21 electric distribution member cooperatives. These cooperatives in turn serve more than 280,000 homes, businesses, and farms in Indiana and Illinois. 
As a not-for-profit co-op, we do things a bit differently—and that’s the point. Because we aren’t influenced by shareholders, we make our decisions with our members in mind. That means we value things like teamwork, and putting families first. It also means a business model that’s designed for stability and growth. It’s a Deliberately Different approach to the energy industry, and that’s great news for the people who count on us.

What You'll Get
We believe what benefits our employees benefits our company. That’s why we put employees first—your health, your family, and your development. These aren’t just slogans: We offer continuing education, flex time, health benefits, a 401(k) match and pension plan, and much more. Here are just a few of the things that make our company culture unique:

•  No Sweat  - We offer a wellness program that includes a payroll credit for medical insurance, an on-site fitness center for your convenience and extra vacation days for participating. We’ll even throw in a fitness device reimbursement to keep you on track!
•  Flex Time  - Our flexible schedule means you can work in your appointments or family events and maintain a comfortable work-life balance.
•  Stay in School  - We value employees who have a desire to learn, so we provide funds for continuing education. We also offer in-house training and ongoing development through our internal GROW program.
•  Keep it Casual  - When you work for us, you work in comfort.  Blue jeans are the norm in our office, and we make them look good!
•  Work Hard, Play Hard  - We reward our employees with generous vacation time, to the tune of up to five weeks off a year. Even our new employees receive credit for prior work experience.

Job Description

OBJECTIVE:

The purpose of this position is to perform maintenance, installation, testing, calibration, and troubleshooting on protective relay devices, control circuits, and related equipment needed in the operation of Wabash Valley Power Association’s electric transmission, substation, and mobile substation facilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Relay and Controls Maintenance: Inspect, test, and maintain protective relays, control systems, and associated equipment to ensure optimal performance and reliability.
  • Relay Installation: Install new protective relays and control devices in accordance with technical specifications, manufacturer's guidelines, and industry standards.
  • Testing and Calibration: Perform routine and periodic testing of protective relays to validate their proper operation. Calibrate relays to ensure accurate fault detection and response.
  • Troubleshooting: Diagnose and troubleshoot relay malfunctions, control system issues, and related electrical faults. Identify and rectify problems to minimize downtime.
  • Record Keeping: Maintain detailed records of relay maintenance, testing, and repairs, ensuring compliance with regulatory requirements and documentation standards.
  • Safety Compliance: Adhere to safety protocols and best practices to protect oneself and others when working on live electrical equipment. Stay updated on safety regulations and guidelines.
  • Emergency Response: Participate in emergency response activities during power outages, storms, or other critical situations, assisting in the quick restoration of electrical service.
  • Technical Expertise: Stay current with advancements in protective relay technology, control systems, and industry standards. Implement innovative solutions to enhance system reliability.
  • Collaboration: Collaborate with other utility personnel, including engineers, electricians, and system operators, to optimize system performance and respond to issues effectively.
  • Coordinates and monitors contractors’ activities when required.
  • Performs other duties as assigned.
Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

  • Knowledge of operation and theory of protective relaying systems and related equipment and their relationship to the overall operation of the transmission system.
  • Knowledge of AC and DC electrical systems.
  • Ability to comprehend and apply technical documentation, including but not limited to, substation instructions, electrical one-line diagrams, schematic and wiring diagrams, technical manuals, instruction books, construction drawings, electrical schematics, and LOTO.
  • Ability to read, interpret, and mark-up complex substation drawings, single-line diagrams, AC/DC schematics, and panel wiring.
  • Skilled in the use and application of various types of electronic equipment, including but not limited to relay test kits, multimeters, phase angle meters and personal computers to diagnose equipment problems and effect repairs, or to ensure proper performance of equipment.
  • Knowledge of Substation and Transmission occupational hazards, safety, and standard work procedures required.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to manage assigned work responsibilities in an independent manner.
  • Excellent interpersonal skills and the ability to collaborate with others, both inside and outside the organization.
  • Ability to think logically and independently to accomplish the goals of the organization.
  • Ability to meet Company driving standards, including ability to obtain and maintain a valid driver’s license.
  • Will be required to pass all required Safety/Compliance courses related to substation entry, LOTO, etc.
  • Associate degree in Electrical Engineering Technology, Electrical Power Technology, Electronics Technology, or a related technical discipline from an accredited institution. Equivalent military training, completion of a recognized electrical apprenticeship, or an equivalent level of directly related relay protection and control experience may be considered in lieu of the degree.
  • Five or more years of hands-on experience in electric utility environments, specifically with protective relaying, substation control, and transmission/distribution systems. 

PREFERRED EDUCATION AND EXPERIENCE:

  • Bachelor's Degree in Electrical Engineering Technology, Electrical Power Technology, or Electronics Technology.
  • Direct experience calibrating and functionally testing both electromechanical and microprocessor-based relays.
  • The ability to develop test plans, interpret complex protection/control schematics, and troubleshoot distribution and transmission control circuits.
  • NETA certification is a plus.

Additional Information

PHYSICAL REQUIREMENTS:

  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
  • Must be able to stand; reach with hands and arms, stoop and kneel.
  • May be required to sit or stand for long periods of time.
  • May be required to lift, carry, push, pull or move up to 50 pounds.
  • Must be able to report to various worksites and may be required to travel overnight to regional destinations.
  • Must be able to drive/operate a company vehicle.
  • Must be available for emergencies and overtime, as needed.
  • Must be able to talk, listen and speak clearly on telephone.

WORKING CONDITIONS:

  • Works indoors and outdoors at substations and other facilities in all weather conditions.