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Relationship Manager Jobs in Springfield, MA (NOW HIRING)

FAVARH

Senior Plan Manager (Mid-Market)

Hartford, CT

Support relationship management activities to strengthen partnerships with plan sponsors and customers * Collaborate with sales, recordkeeping, and operations teams to ensure alignment and seamless ...

Reconomy

Vendor Relations Manager

Windsor, CT · On-site

$70K - $80K/yr

About the role The Vendor Relations Manager is responsible for developing, managing, and maintaining positive relationships with the organization's vendors and suppliers. This role ensures that ...

Td

Relationship Banker l - Sturbridge

Sturbridge, MA

$22.50 - $29/hr

Utilizes Customer relationship management tools to proactively play a key role in customer assessments, proactively identifies Customer solutions and lead-focused outbound sales activities

Td

Relationship Banker I - Hartford

Hartford, CT · On-site

$22.50 - $29/hr

Utilizes Customer relationship management tools to proactively play a key role in customer assessments, proactively identifies Customer solutions and lead-focused outbound sales activities

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All JobsRelationship JobsRelationship Manager JobsRelationship Manager Jobs in Springfield, MA

Relationship Manager information

See Springfield, MA salary details

$27.9K

$80.4K

$140K

How much do relationship manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for relationship manager in Springfield, MA is $80,423.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,300.00 and $105,100.00 per year, depending on experience, location, and employer.

What is a relationship manager?

A relationship manager specializes in the management of client relationships for a company to ensure the customer is content with the service or products they receive. As a relationship manager, your responsibilities include providing customer service, answering client questions, developing new client relationships, and acting as an advisor regarding service and product options. You may serve as both a salesperson and liaison for the company. You can find relationship manager positions in various fields and industries, including the investment and financial management fields.

What does a relationship manager do?

A Relationship Manager is responsible for building and maintaining strong relationships with clients or customers, often within financial institutions, banks, or corporate settings. Their main duties include understanding client needs, providing tailored solutions, and ensuring customer satisfaction. Relationship Managers also seek opportunities to grow business with existing clients and may handle conflict resolution or problem-solving. They act as a primary point of contact, working to foster loyalty and long-term partnerships.

How does a relationship manager typically collaborate with other departments to support client needs?

Relationship Managers work closely with teams such as product specialists, credit analysts, and customer service representatives to deliver comprehensive solutions for clients. Effective collaboration ensures that clients receive tailored recommendations and seamless service across different areas of the organization. Regular communication and meetings help Relationship Managers stay informed about product updates and client feedback, enabling them to address issues promptly and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a relationship manager, and why are they important?

To thrive as a Relationship Manager, you need strong interpersonal skills, a background in business or finance, and experience in client relationship management. Familiarity with CRM software, financial products, and relevant industry certifications like CFA or CFP are often advantageous. Excellent communication, problem-solving, and negotiation abilities help build client trust and handle complex situations effectively. These skills are crucial for fostering long-term client relationships, driving business growth, and ensuring customer satisfaction.

What does a relationship manager get paid?

The average salary for a relationship manager varies by industry and experience but typically ranges from $50,000 to $100,000 annually. In financial services and banking, they often earn base salaries plus bonuses or commissions based on client retention and sales performance. Entry-level positions may start lower, while experienced managers with certifications can earn higher compensation.

What is the difference between Relationship Manager vs Customer Service Representative?

AspectRelationship ManagerCustomer Service Representative
Required credentialsBachelor's degree often in finance, business, or related fieldsHigh school diploma or equivalent, some roles may prefer post-secondary education
Work environmentBanking, financial services, corporate accountsRetail stores, call centers, service desks
Employer and industry usageFinancial institutions, wealth management firmsRetail companies, telecom, utilities
Common search and comparison intentUnderstanding client relationship roles, career pathsCustomer support roles, service skills

While both roles involve client interaction, a Relationship Manager focuses on building long-term client relationships, often in financial services, requiring specialized credentials. Customer Service Representatives handle day-to-day customer inquiries and support, typically in retail or service industries. The roles differ in responsibilities, credentials, and work environments, but both are essential for client engagement.

More about Relationship Manager jobs
What job categories do people searching Relationship Manager jobs in Springfield, MA look for? The top searched job categories for Relationship Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Relationship Manager jobs? Cities near Springfield, MA with the most Relationship Manager job openings:
Relationship Manager jobs near you
Infographic showing various Relationship Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $80,423 per year, or $38.7 per hour.

One Client, One Relationship - West Brookfield

Guardian Angel Senior Services

West Brookfield, MA • On-site

$18 - $20/hr

Full-time

Retirement

Posted 21 hours ago

Posted today

Job description

Not every caregiving job has to feel like a rotation. Guardian Angel Senior Services is looking for a caregiver in West Brookfield, MA who wants to show up for the same person, again and again, and become part of their routine - not just a name on a schedule.Roles We're Hiring ForHHA/CNAPersonal CareHomemakerThe WorkYou'll be the familiar face your client looks forward to. That might mean helping with bathing, dressing, and grooming; cooking meals and keeping the home comfortable; running errands and giving medication reminders; or simply sitting down for a conversation. You'll also know how to stay calm and act fast if something's not right.Why Caregivers Stay Long-Term HereSteady, predictable hours with the same client baseDaily Pay - get paid as you workSign-On Bonus and Referral BonusPaid travel time between clients and mileage for errandsCompany-matched retirement planMedical/Aflac Insurance (40+ hrs/week)Paid time offFree training and certification if you're not already certifiedWhat We AskA genuine commitment to a full-time, ongoing scheduleValid driver's licenseHHA or CNA certification is a plus, but not required - we'll train youGuardian Angel Senior Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status. All are welcome to apply!