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Relationship Manager Jobs in Springfield, IL (NOW HIRING)

Fictiv

Account Manager - Illinois

Springfield, IL · On-site

$135K/yr

Build and maintain relationships with decision-makers and influencers across engineering, purchasing, and management functions * Provide consultative support throughout customer design and purchasing ...

ServiceMaster

Business Development Manager

IL · On-site

$55K - $65K/yr

Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization ...

Village Media Inc.

Community Lead

Springfield, IL · On-site

$62K/yr

You possess the commercial drive of a seasoned sales professional, the communication skills of a relationship manager, and the commitment of a community organizer. At Village Media Ltd., our mission ...

Village Media Inc.

Community Lead

Springfield, IL · On-site

$62K/yr

You possess the commercial drive of a seasoned sales professional, the communication skills of a relationship manager, and the commitment of a community organizer. At Village Media Ltd., our mission ...

Penn Global Marketing

Be Seen First

Sales Manager Trainee

Springfield, IL · On-site

$60K - $120K/yr

Familiarity with CRM platforms * Ability to build rapport with clients * Strong negotiation skills * Deadline and detail-oriented Overview: Penn Global Marketing, one of the country's elite ...

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All JobsRelationship JobsRelationship Manager JobsRelationship Manager Jobs in Springfield, IL

Relationship Manager information

See Springfield, IL salary details

$27.8K

$80K

$139.3K

How much do relationship manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for relationship manager in Springfield, IL is $79,987.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $104,600.00 per year, depending on experience, location, and employer.

What is a relationship manager?

A relationship manager specializes in the management of client relationships for a company to ensure the customer is content with the service or products they receive. As a relationship manager, your responsibilities include providing customer service, answering client questions, developing new client relationships, and acting as an advisor regarding service and product options. You may serve as both a salesperson and liaison for the company. You can find relationship manager positions in various fields and industries, including the investment and financial management fields.

What does a relationship manager do?

A Relationship Manager is responsible for building and maintaining strong relationships with clients or customers, often within financial institutions, banks, or corporate settings. Their main duties include understanding client needs, providing tailored solutions, and ensuring customer satisfaction. Relationship Managers also seek opportunities to grow business with existing clients and may handle conflict resolution or problem-solving. They act as a primary point of contact, working to foster loyalty and long-term partnerships.

How does a relationship manager typically collaborate with other departments to support client needs?

Relationship Managers work closely with teams such as product specialists, credit analysts, and customer service representatives to deliver comprehensive solutions for clients. Effective collaboration ensures that clients receive tailored recommendations and seamless service across different areas of the organization. Regular communication and meetings help Relationship Managers stay informed about product updates and client feedback, enabling them to address issues promptly and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a relationship manager, and why are they important?

To thrive as a Relationship Manager, you need strong interpersonal skills, a background in business or finance, and experience in client relationship management. Familiarity with CRM software, financial products, and relevant industry certifications like CFA or CFP are often advantageous. Excellent communication, problem-solving, and negotiation abilities help build client trust and handle complex situations effectively. These skills are crucial for fostering long-term client relationships, driving business growth, and ensuring customer satisfaction.

What is the difference between Relationship Manager vs Customer Service Representative?

AspectRelationship ManagerCustomer Service Representative
Required credentialsBachelor's degree often in finance, business, or related fieldsHigh school diploma or equivalent, some roles may prefer post-secondary education
Work environmentBanking, financial services, corporate accountsRetail stores, call centers, service desks
Employer and industry usageFinancial institutions, wealth management firmsRetail companies, telecom, utilities
Common search and comparison intentUnderstanding client relationship roles, career pathsCustomer support roles, service skills

While both roles involve client interaction, a Relationship Manager focuses on building long-term client relationships, often in financial services, requiring specialized credentials. Customer Service Representatives handle day-to-day customer inquiries and support, typically in retail or service industries. The roles differ in responsibilities, credentials, and work environments, but both are essential for client engagement.

More about Relationship Manager jobs

What job categories do people searching Relationship Manager jobs in Springfield, IL look for?

The top searched job categories for Relationship Manager jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Relationship Manager jobs?

Cities near Springfield, IL with the most Relationship Manager job openings:

Relationship Manager jobs near you

Account Manager - Illinois

Fictiv

Springfield, IL • On-site

$135K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 20 days ago

Job description

About MISUMI Americas

MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.

Impact In This Role

The Account Manager is responsible for driving revenue growth across strategic accounts within the Factory Automation business. This role develops and executes account strategies, engages cross-functional stakeholders (engineering, purchasing, and leadership), and acts as a consultative partner to customers to optimize product adoption and solve application challenges. The position also generates actionable customer insights to support new product and service development, contributing to market share expansion and long-term business growth.

You will report to the Manager Regional Sales - Central Region

What You'll Be Doing

  • Develop and execute account-level strategies to achieve revenue growth targets across key accounts
  • Partner with internal sales teams to track forecasting, pipeline activity, and progress against goals
  • Build and maintain relationships with decision-makers and influencers across engineering, purchasing, and management functions
  • Provide consultative support throughout customer design and purchasing cycles to drive product adoption
  • Deliver professional presentations of products and services to both technical and non-technical audiences
  • Identify customer barriers, needs, and opportunities; recommend solutions to improve satisfaction and increase revenue
  • Generate and communicate customer insights, competitive intelligence, and market trends to sales leadership and product teams
  • Collaborate with product managers, engineers, and leadership to support business development initiatives
  • Apply effective sales techniques and continuously refine approach to maximize account performance
  • Maintain accurate reporting of forecasts, opportunity funnel, account activity, and progress updates
Desired Traits
  • Bachelor's degree in business, marketing, engineering, or related area is preferred. ·
  • Minimum 3 years of industrial sales experience. Experience in selling mechanical components in automation/assembly equipment is preferred
  • Strong consultative selling skills with the ability to engage multiple levels of a customer organization
  • High level of business acumen with the ability to translate customer needs into actionable solutions
  • Strategic thinker with ability to develop and execute account growth plans
  • Excellent communication skills (verbal and written) with confidence presenting to diverse audiences
  • Strong problem-solving and conflict management capabilities
  • Results-driven with a focus on achieving revenue targets and measurable outcomes
  • Ability to build relationships and influence stakeholders both internally and externally
  • High level of ownership, accountability, and initiative
  • Adaptability and responsiveness in a fast-paced, evolving environment
  • Proficiency with CRM tools and Microsoft Office applications
  • Industry knowledge in automation, mechanical components, or related manufacturing sectors
    (preferred)
  • Experience engaging markets such as automotive, semiconductor, medical, or EV (preferred)
Physical/Travel Demands
  • Occasionally transport sample cases weighing up to 10lbs into customer locations.
  • 30% overnight travel.

Perks and Benefits

  • Competitive medical, dental, and vision insurance
  • 401K plan
  • Parental leave programs 
  • Paid volunteer days
  • And much, much more!

Salary Range: OTE up to $135,000 plus car allowance 

Interested in learning more? We look forward to hearing from you soon.

We're actively seeking teammates who:

  • Bring diverse perspectives and experience to our culture and company. 
  • Excel at being part of a strong, empathetic team.
  • Thrive in an environment emphasizing respect, honesty, collaboration, and growth.
  • Have an 'always learning' mindset that celebrates learning, not just wins. 
  • Help us continue to build a world-class organization that values the contributions of all of our teammates

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.