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Relationship Manager Jobs in Pendleton, IN (NOW HIRING)

The VP Commercial Relationship Manager is responsible for the management and operation of various functions of the Business Services/Commercial designated region. This position is responsible for ...

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Relationship Manager information

See Pendleton, IN salary details

$27.1K

$78.2K

$136.2K

How much do relationship manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for relationship manager in Pendleton, IN is $78,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $102,200.00 per year, depending on experience, location, and employer.

What is a relationship manager?

A relationship manager specializes in the management of client relationships for a company to ensure the customer is content with the service or products they receive. As a relationship manager, your responsibilities include providing customer service, answering client questions, developing new client relationships, and acting as an advisor regarding service and product options. You may serve as both a salesperson and liaison for the company. You can find relationship manager positions in various fields and industries, including the investment and financial management fields.

What does a relationship manager do?

A Relationship Manager is responsible for building and maintaining strong relationships with clients or customers, often within financial institutions, banks, or corporate settings. Their main duties include understanding client needs, providing tailored solutions, and ensuring customer satisfaction. Relationship Managers also seek opportunities to grow business with existing clients and may handle conflict resolution or problem-solving. They act as a primary point of contact, working to foster loyalty and long-term partnerships.

How does a relationship manager typically collaborate with other departments to support client needs?

Relationship Managers work closely with teams such as product specialists, credit analysts, and customer service representatives to deliver comprehensive solutions for clients. Effective collaboration ensures that clients receive tailored recommendations and seamless service across different areas of the organization. Regular communication and meetings help Relationship Managers stay informed about product updates and client feedback, enabling them to address issues promptly and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a relationship manager, and why are they important?

To thrive as a Relationship Manager, you need strong interpersonal skills, a background in business or finance, and experience in client relationship management. Familiarity with CRM software, financial products, and relevant industry certifications like CFA or CFP are often advantageous. Excellent communication, problem-solving, and negotiation abilities help build client trust and handle complex situations effectively. These skills are crucial for fostering long-term client relationships, driving business growth, and ensuring customer satisfaction.

What does a relationship manager get paid?

The average salary for a relationship manager varies by industry and experience but typically ranges from $50,000 to $100,000 annually. In financial services and banking, they often earn base salaries plus bonuses or commissions based on client retention and sales performance. Entry-level positions may start lower, while experienced managers with certifications can earn higher compensation.

What is the difference between Relationship Manager vs Customer Service Representative?

AspectRelationship ManagerCustomer Service Representative
Required credentialsBachelor's degree often in finance, business, or related fieldsHigh school diploma or equivalent, some roles may prefer post-secondary education
Work environmentBanking, financial services, corporate accountsRetail stores, call centers, service desks
Employer and industry usageFinancial institutions, wealth management firmsRetail companies, telecom, utilities
Common search and comparison intentUnderstanding client relationship roles, career pathsCustomer support roles, service skills

While both roles involve client interaction, a Relationship Manager focuses on building long-term client relationships, often in financial services, requiring specialized credentials. Customer Service Representatives handle day-to-day customer inquiries and support, typically in retail or service industries. The roles differ in responsibilities, credentials, and work environments, but both are essential for client engagement.

What cities near Pendleton, IN are hiring for Relationship Manager jobs?

Cities near Pendleton, IN with the most Relationship Manager job openings:

Infographic showing various Relationship Manager job openings in Pendleton, IN as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $78,209 per year, or $37.6 per hour.

Private Banking Relationship Manager - Indianapolis

Stock Yards Bank and Trust

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago


Stock Yards Bank & Trust rating

8.8

Company rating: 8.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

16th of 171 rated banks


Job description

Stock Yards Bancorp, Inc. (NASDAQ: SYBT), parent company of Stock Yards Bank & Trust Company, with offices in Louisville, Central, Eastern and Northern Kentucky, as well as the Indianapolis, Indiana and Cincinnati, Ohio metropolitan markets.
Job Title: Private Banking Relationship Manager
FLSA Status: Exempt
Department: Private Banking
Hours of Operation: Monday - Friday, 40 to 45 hours per week
General Job Summary:
Manages full client relationships, providing financial services for specific or special banking needs, and develops new business.
Organizational Duties and Responsibilities:
  • Supports the mission, vision and philosophy of the Bank. Complies willingly with all organizational policies and procedures.
  • Supports all functions that maintain compliance with regulatory agencies.

Essential Duties and Responsibilities:
  • Provide extensive personalized service to customers with specific or special banking needs
  • Develop and expand a portfolio of clients within the affluent customer segment by selling the full range of SYB products and services in a highly consultative, needs based manner
  • Meet or exceed goals in prospecting, sales, revenue, consumer asset growth (deposits, investments, etc.), customer satisfaction, and market share
  • Execute prospecting and sales plan in a manner that is proactive and designed to increase SYB's market share within the affluent customer segment
  • Manage quality of specific portfolio by following lending procedures and policies, comply with all applicable laws and regulations, perform adequate credit analysis, and maintain proper credit files
  • Evaluate loan requests and approve credits within approved authority
  • Submit credit requests above authorized limits to Division Manager

Other Functions:
  • Support Bank's commitment to community involvement by serving on external charitable Board of Directors and by attending functions
  • Perform other duties as assigned

Working Conditions: Indoor, office environment with occasional travel as needed
Minimum Job Requirements:
Education: BS/BA in business, finance or related field and/or related experience in lieu of degree
Experience: Minimum of 2 years lending experience
Specific Skills:
  • Proven ability to give exceptional customer service
  • Proven business development experience
  • Self-starter
  • Excellent written and verbal communication skills
  • Professional appearance and demeanor

Physical requirements:
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Primarily sedentary work performed in an office environment
  • Ability to sit for extended periods of time while working at a computer
  • Frequent use of hands and fingers to operate a computer, keyboard, mouse, and other office equipment
  • Ability to speak clearly and hear well enough to communicate with clients, team members, and vendors via phone, video, and in person
  • Visual acuity sufficient to read computer screens, printed documents, and financial data
  • Occasional standing, walking, bending, or reaching
  • Ability to lift and carry up to 10-15 pounds occasionally (e.g., files, office supplies)

Benefits:
  • 401(K) with a company match of up to 6%
  • ESOP employer match
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Cancer/Disease insurance
  • Accident insurance
  • Flexible Spending Accounts
  • Flexible Savings Accounts
  • Health Savings Accounts
  • Bank paid Life/AD&D insurance
  • Voluntary Life/AD&D insurance
  • Bank paid Short-Term and Long-Term Disability insurance
  • Employee Stock Purchase Plan
  • Employee Assistance Program

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