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Relationship Manager Jobs in Pendleton, IN (NOW HIRING)

Busey

Commercial Relationship Manager II

Carmel, IN

$175K - $225K/yr

Position Summary The Relationship Manager II is responsible for managing and maintaining borrowing relationships. This position is responsible for the development of new and existing business through ...

Busey Bank

Commercial Relationship Manager II

Carmel, IN · On-site

$175K - $225K/yr

Position Summary The Relationship Manager II is responsible for managing and maintaining borrowing relationships. This position is responsible for the development of new and existing business through ...

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All JobsRelationship JobsRelationship Manager JobsRelationship Manager Jobs in Pendleton, IN

Relationship Manager information

See Pendleton, IN salary details

$27.1K

$78.2K

$136.2K

How much do relationship manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for relationship manager in Pendleton, IN is $78,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $102,200.00 per year, depending on experience, location, and employer.

What is a relationship manager?

A relationship manager specializes in the management of client relationships for a company to ensure the customer is content with the service or products they receive. As a relationship manager, your responsibilities include providing customer service, answering client questions, developing new client relationships, and acting as an advisor regarding service and product options. You may serve as both a salesperson and liaison for the company. You can find relationship manager positions in various fields and industries, including the investment and financial management fields.

What does a relationship manager do?

A Relationship Manager is responsible for building and maintaining strong relationships with clients or customers, often within financial institutions, banks, or corporate settings. Their main duties include understanding client needs, providing tailored solutions, and ensuring customer satisfaction. Relationship Managers also seek opportunities to grow business with existing clients and may handle conflict resolution or problem-solving. They act as a primary point of contact, working to foster loyalty and long-term partnerships.

How does a relationship manager typically collaborate with other departments to support client needs?

Relationship Managers work closely with teams such as product specialists, credit analysts, and customer service representatives to deliver comprehensive solutions for clients. Effective collaboration ensures that clients receive tailored recommendations and seamless service across different areas of the organization. Regular communication and meetings help Relationship Managers stay informed about product updates and client feedback, enabling them to address issues promptly and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a relationship manager, and why are they important?

To thrive as a Relationship Manager, you need strong interpersonal skills, a background in business or finance, and experience in client relationship management. Familiarity with CRM software, financial products, and relevant industry certifications like CFA or CFP are often advantageous. Excellent communication, problem-solving, and negotiation abilities help build client trust and handle complex situations effectively. These skills are crucial for fostering long-term client relationships, driving business growth, and ensuring customer satisfaction.

What does a relationship manager get paid?

The average salary for a relationship manager varies by industry and experience but typically ranges from $50,000 to $100,000 annually. In financial services and banking, they often earn base salaries plus bonuses or commissions based on client retention and sales performance. Entry-level positions may start lower, while experienced managers with certifications can earn higher compensation.

What is the difference between Relationship Manager vs Customer Service Representative?

AspectRelationship ManagerCustomer Service Representative
Required credentialsBachelor's degree often in finance, business, or related fieldsHigh school diploma or equivalent, some roles may prefer post-secondary education
Work environmentBanking, financial services, corporate accountsRetail stores, call centers, service desks
Employer and industry usageFinancial institutions, wealth management firmsRetail companies, telecom, utilities
Common search and comparison intentUnderstanding client relationship roles, career pathsCustomer support roles, service skills

While both roles involve client interaction, a Relationship Manager focuses on building long-term client relationships, often in financial services, requiring specialized credentials. Customer Service Representatives handle day-to-day customer inquiries and support, typically in retail or service industries. The roles differ in responsibilities, credentials, and work environments, but both are essential for client engagement.

More about Relationship Manager jobs

What cities near Pendleton, IN are hiring for Relationship Manager jobs?

Cities near Pendleton, IN with the most Relationship Manager job openings:

Relationship Manager jobs near you
Infographic showing various Relationship Manager job openings in Pendleton, IN as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $78,209 per year, or $37.6 per hour.

Commercial Banking Relationship Manager

Northwest

Fishers, IN

Full-time

Re-posted 15 days ago

Job description

IN0534 Fishers, IN0537 Fort Wayne Business Office, IN0550 Muncie - Charles St, IN0557 South Bend - Western Avenue

Job Description

DESCRIPTION

The C & I Commercial Relationship Manager III is responsible for serving as a trusted business advisor to clients and provide a full breadth of banking solutions to meeting their financial objectives and needs while establishing a network of referral sources and Centers of Influence with regular calling efforts to generate new business opportunities. The C & I Commercial Relationship Manager III is also responsible for managing a portfolio of relationships, ensuring an exceptional client experience, while appropriately managing risk, credit quality, servicing, etc. in accordance with Northwest standards and in partnership with a portfolio management team.

ESSENTIAL FUNCTIONS

Develop and expand existing commercial banking relationships

Prospect actively and successfully bring in new relationships to Northwest

Engage with the various product partners on a regular basis to discuss cross selling opportunities and referrals to expand and deepen client relationships

Achieve and exceed budget goals as assigned individually and by region

Actively participate in community and professional networking events

Develop meaningful "Centers of Influence" relationships

Establish and maintain an ongoing prospect list, and a set calling and meeting schedule for prospects, existing clients, and COIs

Encourage existing clients to provide ongoing referrals for all types of products and services, and clients and their employees to maintain their personal banking at Northwest

Manage a commercial loan portfolio of both credit and noncredit clients

Make loan presentations and recommendations to Credit, team leaders, and senior line of business managers as required

Partner with credit and portfolio management to ensure annual reviews and line of credit renewals are completed on a timely basis

Ensure noncredit clients have appropriate treasury management and other related commercial services, and risk ratings are appropriate

As required, collect on delinquent accounts

Analyze financial statements and related credit material to stay apprised of client performance and assess risk on a continuous basis in conjunction with Portfolio Management

Complete loan closings in partnership with Portfolio Management

Ensure all credit files include current financial statements, agency reports, etc. in partnership with Portfolio Management

Participate in continued sales, product and credit training

Ensure compliance with Northwest's policies and procedures, and Federal/State regulations

Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency

Work as part of a team

Work with on-site equipment .

Complete special projects as assigned

Abide by the rules of the safety and loss prevention program

Perform work tasks in a safe manner

Report any and all injuries to supervisor

Know what to do in case of an emergency

Education:

  • Bachelor's degree in Business, Accounting, Finance, Economics, or Marketing preferred

Work History:

  • 6 - 8 years account relationship management experiencepreferred
  • 6 - 8 years experience consistently delivering strong sales performance preferred

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

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