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Relationship Manager Jobs in Virginia (NOW HIRING)

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Relationship Manager information

See Virginia salary details

$27.8K

$80K

$139.3K

How much do relationship manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for relationship manager in Virginia is $80,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $104,600.00 per year, depending on experience, location, and employer.

What is a relationship manager?

A relationship manager specializes in the management of client relationships for a company to ensure the customer is content with the service or products they receive. As a relationship manager, your responsibilities include providing customer service, answering client questions, developing new client relationships, and acting as an advisor regarding service and product options. You may serve as both a salesperson and liaison for the company. You can find relationship manager positions in various fields and industries, including the investment and financial management fields.

What does a relationship manager do?

A Relationship Manager is responsible for building and maintaining strong relationships with clients or customers, often within financial institutions, banks, or corporate settings. Their main duties include understanding client needs, providing tailored solutions, and ensuring customer satisfaction. Relationship Managers also seek opportunities to grow business with existing clients and may handle conflict resolution or problem-solving. They act as a primary point of contact, working to foster loyalty and long-term partnerships.

How does a relationship manager typically collaborate with other departments to support client needs?

Relationship Managers work closely with teams such as product specialists, credit analysts, and customer service representatives to deliver comprehensive solutions for clients. Effective collaboration ensures that clients receive tailored recommendations and seamless service across different areas of the organization. Regular communication and meetings help Relationship Managers stay informed about product updates and client feedback, enabling them to address issues promptly and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a relationship manager, and why are they important?

To thrive as a Relationship Manager, you need strong interpersonal skills, a background in business or finance, and experience in client relationship management. Familiarity with CRM software, financial products, and relevant industry certifications like CFA or CFP are often advantageous. Excellent communication, problem-solving, and negotiation abilities help build client trust and handle complex situations effectively. These skills are crucial for fostering long-term client relationships, driving business growth, and ensuring customer satisfaction.

What is the difference between Relationship Manager vs Customer Service Representative?

AspectRelationship ManagerCustomer Service Representative
Required credentialsBachelor's degree often in finance, business, or related fieldsHigh school diploma or equivalent, some roles may prefer post-secondary education
Work environmentBanking, financial services, corporate accountsRetail stores, call centers, service desks
Employer and industry usageFinancial institutions, wealth management firmsRetail companies, telecom, utilities
Common search and comparison intentUnderstanding client relationship roles, career pathsCustomer support roles, service skills

While both roles involve client interaction, a Relationship Manager focuses on building long-term client relationships, often in financial services, requiring specialized credentials. Customer Service Representatives handle day-to-day customer inquiries and support, typically in retail or service industries. The roles differ in responsibilities, credentials, and work environments, but both are essential for client engagement.

More about Relationship Manager jobs

What are the most commonly searched types of Relationship jobs in Virginia?

The most popular types of Relationship jobs in Virginia are:

What job categories do people searching Relationship Manager jobs in Virginia look for?

The top searched job categories for Relationship Manager jobs in Virginia are:

What cities in Virginia are hiring for Relationship Manager jobs?

Cities in Virginia with the most Relationship Manager job openings:

Relationship Manager jobs near you
Infographic showing various Relationship Manager job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $80,013 per year, or $38.5 per hour.

Commercial Relationship Manager

Blue Ridge Bank

Richmond, VA • On-site

$84K - $130K/yr

Full-time

Re-posted 18 days ago

Job description

Salary Range: $84,300 to $130,700
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. General information on our comprehensive benefits package can be found by visiting Careers Blue Ridge Bank Virginia & North Carolina (https://www.mybrb.bank/about/careers.html)
Blue Ridge Bank is extremely proud of its more than a century of customer-based service and looks forward to serving its current and new customers for many years to come, with the attention and service that only a locally owned independent community bank can provide. At Blue Ridge Bank our purpose is to be a trusted partner OF CHOICE in helping our customers achieve their financial goals and that includes you as well! Our Core values of teamwork, integrity, respect, open communication and honoring our commitments to each other, serve as our compass, driving us forward with purpose. These values guide our actions and shape our culture to deliver on our purpose. They influence our decision-making and define how we interact with one another and our customers.
The Relationship Manager's primary focus is to execute sales strategies to achieve targets. Focus will be on working with companies with gross revenues > $3.0MM, and traditional CRE income properties.
Key Responsibilities:
  • Maintains and grows a profitable book of business through disciplined and proactive business development and relationship management.
  • Is highly focused on our target client profile; understands their financial needs and effectively communicates the Bank's value proposition.
  • Develops an in-depth knowledge of Bank products and services. Analyzes the needs of clients and prospects to effectively recommend appropriate products or services.
  • Attains established production goals through active participation in sales management process.
  • Participates in community events and networking activities to increase awareness and presence of the Bank in the community.
  • Maintaining and growing a portfolio of clients, including underwriting, origination, documentation, and ongoing monitoring.
  • Researching and analyzing business financial statements and tax returns to evaluate creditworthiness.
  • Monitor overall performance of assigned clients, including securing any required financial statements, and covenant monitoring.
  • Formalized commercial credit training or equivalent credit experience required.
  • Achieve performance goals as defined by the bank.

Requirements
Required Experience/Education:
  • Bachelor's or equivalent work experience preferred.
  • Formalized commercial credit training or equivalent credit experience preferred.
  • C&I, commercial products and service knowledge and experience
  • Valid banking certifications or licenses, as required by relevant regulatory authorities.
  • 3+ years Commercial Banking experience, preferably at least 5 years in a business banking/commercial sales role.
  • Proven record of identification and understanding of business issues, problems, and opportunities and the ability to create relevant options for addressing problems/opportunities to achieve desire red outcomes.
  • Proven ability to work in a team-based sales environment.

Required Skills/Knowledge:
  • Proven ability to build new and existing client business translating to increased revenue and provide a positive client experience.
  • Strong business acumen, to include detailed analysis, review of financial statements and understanding of accounting principles.
  • Working knowledge of Commercial, Treasury Management, and alternative lending and financing options
  • Ability to assess client needs, drivers of profitability, and corporate/personal life cycle optimizing financial solutions.
  • Ability to build strong "One Bank" internal partnerships to provide holistic solutions for the client's business and personal financial goals.
  • Demonstrates strong verbal and written communication skills, with particular emphasis on experience in face-to-face negotiations.
  • Must be proficient in all Microsoft Office software, familiarity with prospecting and CRM sales tools preferred.
  • Ability to plan and execute against business goals.
  • Product and service experience

Other:
  • Ability to travel within the market.

Blue Ridge Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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