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Relationship Banking Associate Jobs (NOW HIRING)

NBT Bank

Relationship Banking Associate

Salisbury, CT · On-site

$18.50 - $22.28/hr

The Relationship Banking Associate will provide support for basic consumer deposit account opening as required. Education and Experience: * High School Diploma or Equivalent * Minimum one year ...

NBT Bank

Relationship Banker Associate

Rome, NY · On-site

$18.50 - $20.81/hr

The Relationship Banking Associate will provide support for basic consumer deposit account opening as required. Education and Experience: * High School Diploma or Equivalent * Minimum one year ...

NBT Bank

Relationship Banker Associate

Rome, NY · On-site

$18.50 - $20.81/hr

The Relationship Banking Associate will provide support for basic consumer deposit account opening as required. Education and Experience: * High School Diploma or Equivalent * Minimum one year ...

Heritage Bank

Relationship Banking Assistant

Tacoma, WA

$31.83 - $38.20/hr

We are seeking a Relationship Banking Assistant to join our Tacoma, WA team! The relationship ... Associate's Degree Business, Marketing, Sales, Finance or relevant discipline preferred. Level I ...

1ST Summit Bank

Relationship Banking Specialist

Cresson, PA · On-site

$15.25 - $20.25/hr

Relationship Banking Specialist Job Category: Retail Banking Requisition Number: RELAT001150 ... Associates Degree preferred. * Minimum One (1) to Three (3) years in customer service and sales ...

unibank

Relationship Banking Supervisor

Sutton, MA · On-site

Position Overview As a Relationship Banking Supervisor, you will be responsible for overseeing on ... Associates degree or equivalent required, Bachelor's degree preferred * Minimum of 1 year in a ...

1st Summit Bank

Relationship Banking Specialist

Johnstown, PA · On-site

$18.25 - $24/hr

Proficient in Electronic Banking to: • Provide solutions to our customers' needs. • Answer our ... EDUCATION and EXPERIENCE: • High School diploma or GED. • Associates Degree preferred. • ...

unibank

Relationship Banking Supervisor

Uxbridge, MA · On-site

Position Overview As a Relationship Banking Supervisor, you will be responsible for overseeing on ... Associates degree or equivalent required, Bachelor's degree preferred * Minimum of 1 year in a ...

1st Summit Bank

Relationship Banking Specialist

Cresson, PA · On-site

$15.25 - $20.25/hr

Proficient in Electronic Banking to: • Provide solutions to our customers' needs. • Answer our ... EDUCATION and EXPERIENCE: • High School diploma or GED. • Associates Degree preferred. • ...

1st Summit Bank

Relationship Banking Specialist

Altoona, PA · On-site

$18.25 - $23.75/hr

Proficient in Electronic Banking to: • Provide solutions to our customers' needs. • Answer our ... EDUCATION and EXPERIENCE: • High School diploma or GED. • Associates Degree preferred. • ...

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Relationship Banking Associate information

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$25K

$47.1K

$67K

How much do relationship banking associate jobs pay per year?

As of May 29, 2026, the average yearly pay for relationship banking associate in the United States is $47,089.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $50,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Relationship Banking Associate, and why are they important?

To thrive as a Relationship Banking Associate, you need strong customer service abilities, sales acumen, and a solid understanding of banking products, typically supported by a high school diploma or associate degree. Familiarity with core banking systems, CRM software, and digital banking platforms is essential. Excellent communication, problem-solving, and interpersonal skills help build trust and lasting relationships with clients. These competencies are vital for providing personalized service, meeting sales goals, and enhancing customer satisfaction within a competitive financial environment.

What are some common challenges Relationship Banking Associates face when managing client portfolios?

Relationship Banking Associates often encounter the challenge of balancing personalized service with managing a large volume of client accounts. Staying updated on a diverse range of financial products and regulations is key, as clients expect informed guidance tailored to their specific needs. Additionally, associates must navigate fluctuating client demands and economic changes, while collaborating closely with internal teams such as lending officers and financial advisors to deliver comprehensive solutions. Strong communication and organizational skills are essential to address these challenges effectively and build lasting client relationships.

What is a Relationship Banking Associate?

A Relationship Banking Associate is a banking professional who works directly with clients to manage their financial needs, build long-term customer relationships, and provide personalized banking solutions. They assist customers with opening accounts, processing transactions, and offering advice on products like loans, credit cards, and investment options. Relationship Banking Associates play a crucial role in providing excellent customer service, identifying sales opportunities, and ensuring customer satisfaction. Their goal is to help clients achieve their financial objectives while supporting the bank's growth and retention strategies.

What does an associate relationship banker do?

An associate relationship banker assists clients with banking needs by providing account services, financial advice, and cross-selling banking products. They build and maintain customer relationships, often working in branch environments, and may require knowledge of banking software and certifications such as FINRA or state-specific licenses.

What is the difference between Relationship Banking Associate vs Personal Banker?

AspectRelationship Banking AssociatePersonal Banker
CredentialsTypically requires a high school diploma or equivalent; some roles prefer relevant financial certificationsSimilar credential requirements; often requires FINRA licenses for certain services
Work EnvironmentBank branches, customer service areas, team-oriented settingsBank branches, customer-facing roles, sales-driven environment
Employer & Industry UsageUsed by retail banks, credit unions, financial institutionsCommonly used by retail banks, credit unions, financial institutions
Comparison FocusFocuses on building long-term client relationships and cross-sellingFocuses on providing banking services and account management

The main difference between a Relationship Banking Associate and a Personal Banker lies in their focus. Relationship Banking Associates emphasize building long-term client relationships and cross-selling financial products, while Personal Bankers primarily handle day-to-day banking transactions and account services. Both roles require similar credentials and work in comparable environments within retail banking institutions.

More about Relationship Banking Associate jobs
What cities are hiring for Relationship Banking Associate jobs? Cities with the most Relationship Banking Associate job openings:
What states have the most Relationship Banking Associate jobs? States with the most job openings for Relationship Banking Associate jobs include:
What job categories do people searching Relationship Banking Associate jobs look for? The top searched job categories for Relationship Banking Associate jobs are:
Relationship Banking Associate jobs near you
Infographic showing various Relationship Banking Associate job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 90% Full Time, 8% Part Time, and 1% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $47,089 per year, or $22.6 per hour.
Relationship Banking Associate

Relationship Banking Associate

NBT Bank

Salisbury, CT • On-site

$18.50 - $22.28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

NBT Bank rating

6.0

Company rating: 6.0 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

125th of 141 rated banks

Job description

Pay Range: $18.50 - $22.28
The role of the Relationship Banking Associate is to deliver high quality customer service and responsiveness to ensure fulfillment and satisfaction of both internal and external customers. This individual will be responsible for the efficient and timely processing of routine transactions and other related services accurately in accordance with policy and procedures. This individual will be responsible for identifying and referring sales opportunities to the appropriate business partner or line of business that will help fulfill the customer's need(s). This interaction may be in person or over the telephone. The Relationship Banking Associate will provide support for basic consumer deposit account opening as required.
Education and Experience:
  • High School Diploma or Equivalent
  • Minimum one year experience in related banking positions or equivalent sales/customer service experience

Skills and Abilities:
  • Excellent listening & communication skills
  • Ability to approach, identify and have conversations with customers and identify needs and opportunities
  • Organizational, interpersonal and customer relations skills which also includes problem solving and decision-making skills
  • Ability to function in a fast paced, ever-changing environment
  • Ability to work well with people as a team
  • Proficient computer skills

Tasks Performed:
  • 65% Processes routine transactions and associated general customer and account servicing duties with a high level of accuracy and efficiency including but not limited to routine and non-routine teller transactions in accordance with policy and procedures. Performs various administrative duties as assigned including maintaining records, preparing a variety of forms & reports and daily vault balancing. Engages in referral and relationship management in accordance with established objectives and goals. Provides support for new deposit account opening as required. Will adhere to security measures and controls to minimize any potential losses to the company.
  • 25% Identify customer opportunities through interactive and consultative conversations to assess and address the needs of the customer. Provides services to customers, including but not limited to basic deposit account opening and referring customers to the appropriate business partners when necessary. Conducts sales and service calls to existing and potential customers to ensure existing customer needs are met and to prospect new sales leads. Take ownership to resolve customer issues and complaints while delivering a high level of responsiveness. Ensure fulfillment and customer satisfaction through direct personal action and enlist additional support to handle the customer's need in a timely manner.
  • 5% Participates in community events that support efforts with the Community Reinvestment Act CRA.
  • 5% Performs other duties as assigned and required.

Physical Requirements:
  • Communicate effectively with internal and/or external customers
  • Stationary 50% of time
  • Move about within or between locations
  • Bend, Twist, Crouch, Squat
  • Move Objects to Maximum 20 lbs

Why Work at NBT
At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community - because your success drives our success.
Wellbeing
At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally.
Community Involvement
NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace.
Culture
NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued.
Career Development
Whether you're just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential.
Total Rewards
NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives - ensuring you feel valued every step of the way.
Business Stability
NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan.
Benefits for Full-Time Employees:
  • Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
  • Parental Leave: Six weeks of paid leave at 100% of your salary.
  • Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
  • Dental and Vision Coverage: Ensuring your overall health and well-being.
  • Flexible Spending Accounts: For healthcare and dependent care expenses.
  • Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.
  • Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.
  • Voluntary Benefits: Including hospital, accident, and critical illness coverage.
  • Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
  • Adoption Assistance: Supporting your growing family.
  • Tuition Reimbursement: Invest in your education and career growth.
  • Employee Assistance Program (EAP): Access to support and resources.
  • Pet Insurance: For all your furry friends.
  • Financial and Banking Services: Various banking services benefits and financial planning assistance.

Benefits for Part-Time Employees Working 20+ Hours/Week:
  • Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
  • Dental and Vision Coverage: Ensuring your overall health and well-being.
  • Voluntary Benefits: Including hospital, accident, and critical illness coverage.
  • Generous Parental Leave: Six weeks of paid leave at 100% of your salary.

Benefits for All Part-Time Employees:
  • Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future
  • Paid Sick and Safe Leave: For your health and safety.
  • Employee Assistance Program (EAP): Access to support and resources.
  • Financial and Banking Services: Various banking services benefits and financial planning assistance.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.

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