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Relations Manager Jobs in Raleigh, NC (NOW HIRING)

Staff Relations Manager What you will do Let's do this. Let's change the world. In this vital role you will be responsible for providing expert employee relations (ER) guidance and support to ...

Staff Relations Manager What you will do Let'sdo this.Let'schange the world. In this vital role you willbe responsible forproviding expert employee relations (ER) guidance and support to managers and ...

Public Relations Manager Reports To: Vice President of Corporate Marketing Location: Raleigh, NC Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to ...

Public Relations Manager Reports To: Vice President of Corporate Marketing Location: Raleigh, NC Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to ...

Description We are hiring a Guest Relations Manager We are looking for a Leader that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most ...

... Relations Manager where your motivation meets opportunity. Qualifications: * High level of confidence and comfort ability with mobile technology and computers is a MUST * Must be thoroughly familiar ...

... Relations Manager where your motivation meets opportunity. Qualifications: * High level of confidence and comfort ability with mobile technology and computers is a MUST * Must be thoroughly familiar ...

Labcorp is seeking a Senior Employee Relations Manager to join our team in Burlington or Durham, NC Responsibilities * Works with business managers on particularly complex ER cases that may require ...

Labcorp is seeking a Senior Employee Relations Manager to join our team in Burlington or Durham, NC Responsibilities * Works with business managers on particularly complex ER cases that may require ...

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Relations Manager information

See Raleigh, NC salary details

$27.2K

$78.4K

$136.6K

How much do relations manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for relations manager in Raleigh, NC is $78,447.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,100.00 and $102,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Relations Manager, and why are they important?

To thrive as a Relations Manager, you need strong interpersonal, communication, and problem-solving skills, typically supported by a degree in communications, public relations, or a related field. Familiarity with CRM software, social media platforms, and analytics tools is often required, and certifications in public relations can be advantageous. Exceptional emotional intelligence, conflict resolution abilities, and organizational skills help you build and sustain positive stakeholder relationships. These competencies are essential for fostering trust, managing reputational risks, and ensuring productive engagement with clients, partners, or the public.

What does a Relations Manager do?

A Relations Manager is responsible for maintaining and enhancing relationships between an organization and its clients, partners, or stakeholders. They act as a primary point of contact, addressing concerns, resolving issues, and ensuring satisfaction. Their duties often include building long-term partnerships, facilitating communication, and identifying opportunities for collaboration or improvement. A Relations Manager helps to strengthen trust and loyalty, which is crucial for the organization's success.

What is the difference between Relations Manager vs Customer Service Manager?

AspectRelations ManagerCustomer Service Manager
Primary FocusBuilding and maintaining relationships with clients, partners, and stakeholdersOverseeing customer support operations and ensuring customer satisfaction
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, team management
Work EnvironmentCorporate, client-facing, strategicCall centers, retail, service departments
Common CertificationsRelationship management certifications, CRM trainingCustomer service certifications, management training

While both roles involve communication and client interaction, Relations Managers focus on strategic relationship building, whereas Customer Service Managers concentrate on operational support and customer satisfaction. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your organization.

How does a Relations Manager typically collaborate with other departments within an organization?

Relations Managers frequently work cross-functionally, partnering with departments such as marketing, sales, customer service, and product development to ensure consistent messaging and strong stakeholder engagement. They often act as a bridge between external partners or clients and internal teams, facilitating communication, managing expectations, and addressing concerns. This collaborative approach helps align organizational goals with stakeholder needs, making strong interpersonal and project management skills essential for success in the role.
What are popular job titles related to Relations Manager jobs in Raleigh, NC? For Relations Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Relations Manager jobs in Raleigh, NC look for? The top searched job categories for Relations Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Relations Manager jobs? Cities near Raleigh, NC with the most Relations Manager job openings:
Infographic showing various Relations Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $78,447 per year, or $37.7 per hour.
Staff Relations Manager

Staff Relations Manager

Amgen, Inc.

Holly Springs, NC โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 hours ago


Job description

Career Category
Human Resources
Job Description
Join Amgen's Mission of Serving Patients
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Staff Relations Manager
What you will do
Let's do this. Let's change the world. In this vital role you will be responsible for providing expert employee relations (ER) guidance and support to managers and staff in Amgen's Operations function. This position is located on site at one of Amgen's manufacturing sites in Rhode Island, Cambridge, North Carolina and/or Ohio. The successful candidate is expected to work a hybrid schedule, which includes a regular on-site presence a minimum of 3 days per week.
Staff Relations is a specialized Human Resources function that partners closely with regional HR Leaders, Business Managers, Compliance, Legal, other HR Centers of Excellence and team members to protect Amgen values, investigate potential violations of HR policies, provide practical advice and guidance on coaching staff and managers, and advise on performance and behaviors management, discipline, involuntary terminations, and workplace accommodations.
Key Responsibilities:
  • Provide practical and legally appropriate employee relations guidance on performance management, disciplinary action, and workplace conflicts to HR partners and business leaders. Participate in termination discussions and corrective actions with staff and leaders as needed
  • Conduct and document thorough, impartial, and timely HR investigations, maintaining confidentiality and objectivity. Determine findings of facts and any violations of Amgen policies and prepare clear, concise investigation summaries and supporting documentation to support these findings
  • Partner with the occupational health, benefits, staff and managers to analyze and respond to reasonable accommodation requests, leaves of absence, and return to work following them
  • Partner with local HR Business Partners and the broader Staff Relations team to ensure nuanced and compliant ER practices
  • Track and update cases in the company's case management system
  • Assist the Operations Staff Relations Lead in implementing process improvements, training, and ER best practices
  • Collaborate with Compliance, Legal, and Learning & Development teams to deliver training on HR policies, investigations, and professional workplace behaviors

What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The Staff Relations Manager we seek is a professional with these qualifications:
Basic Qualifications:
Doctorate degree
OR
Master's degree and 2 years of Staff Relations experience
OR
Bachelor's degree and 4 years of Staff Relations experience
OR
Associate's degree and 8 years of Staff Relations experience
OR
High School diploma/GED and 10 years of Staff Relations experience
Preferred Qualifications:
  • Ability to Work on site at one of Amgen's manufacturing facilities in Rhode Island, Cambridge, North Carolina and/or Ohio.
  • Strong Human Resources background with 4+ years of experience in Employee Relations
  • Experience advising on performance management, discipline, and involuntary terminations of employment
  • Knowledge and experience of employment laws and ER practices
  • Experience conducting internal HR investigations
  • Ability to learn and fairly apply company policy, investigation procedures, and regulatory guidelines within scope of duties
  • Strong judgment, discretion, and professionalism in handling complex and confidential matters.
  • Proficient in Microsoft Office tools, Teams, Workday, and ER case management systems.
  • Flexible working hours due to needs of manufacturing shifts.

What you can expect from us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.
careers.amgen.com
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Application deadline
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
Sponsorship
Sponsorship for this role is not guaranteed.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Salary Range
103,054.85USD -139,427.15 USD