Regional Operations Coordinator Jobs in Racine, WI

Description

First Date of Posting: August 4, 2026

Last Date of Posting: August 25, 2026

Authority: New York City Transit (NYCT), Manhattan and Bronx Surface Transit Operating Authority (MaBSTOA), MTA Bus Company (MTABC)

Department: Regional Bus Company

Division/Unit: Regional Operations/Transportation

Reports To: General Superintendent, Transportation

Work Location: Various (Travel may be required to other MTA locations or other external sites.)

Hours of Work: As Required (May need to work outside of normal work hours (i.e., evenings, weekends, and holidays).

MTA reserves the right to remove this posting before the Application Deadline.

Compensation:

Salary: $148,603

Salary is non-negotiable and based on the United Transit Leadership Organization (UTLO) Collective Bargaining Agreement.

Job Family: General Operations

Grade: 008

Job Summary

The Assistant General Superintendent, Transportation supports the increased levels of bus service by directing transportation functions either within a bus depot or within Road Operations during off‑tour hours. The Assistant General Superintendent is accountable for ensuring the safe and reliable delivery of bus service, monitoring Bus Operator (B/O) performance, and maintaining high levels of productivity and service quality. Responsibilities also include supporting customer service objectives, managing service issues, and coordinating responses to inquiries from passengers, community groups, and other agencies.

Duties and Responsibilities

• On an off tour, direct the safe and reliable provision of bus transportation service either in a depot or on the road.  Monitor Bus Operator performance and/or preparedness.  Ensure service is being met.
• Assist in directing labor relations activities for assigned staff including discipline, availability, and assessment of training needs.
• Assist in the research and develop responses to passenger, community or agency-based inquiries and provide a full range of public relations services and outreach programs related to transportation operations.
• Depot and road operations will coordinate the following: bus equipment and personnel replacement activities; assessments of Bus Operator performance/patterns; reinforcement of training or discipline; evaluation of accident charges and implementation of reduction and safety programs; attend Community Board meetings.
• Assist in the provision of overall policy direction and enforcement of safety guidelines for Bus Operator. Investigate road/equipment/depot safety hazards and other potential safety problems. 

Education and Experience 

1. Seven (7) years of related experience, at least three (3) years of which must have been in a supervisory/managerial capacity; or

3. A satisfactory equivalent of the combined education and experience requirements.
Desired Skills

• Extensive depot/division transportation operations experience or administrative experience in an operating environment.
• Strong communication and negotiation skills.
• Experience in the management of a large, multi-location, multi-faceted line-based organization with the ability to implement executive policies and procedures.
• Knowledge of Buses' rules, regulations, and union contracts. 

Selection Method

Based on evaluation of education, experience, and interview.

Other Information

• To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.
• Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
• Link to Benefits Page 

Equal Employment Opportunity 

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply. 

How to Apply:

For Internal Applicants: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.

For External Applicants: Visit www.mta.info, click the “Careers” link located in the footer under the "The MTA" section, then click on “See All Open MTA Positions”. Search for the desired position, click Apply, and follow the instructions.