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Refund Analyst Jobs in Tennessee (NOW HIRING)

UNIFIED DISPOSAL PARTNERS LLC

Dispatcher

Mount Pleasant, TN · On-site

$14.50 - $18.25/hr

Managing customer returns, processing refunds, and facilitating exchanges as needed. * Providing ... Analyzing situations, identifying root causes, and finding effective solutions to customer issues.

Ourhrconnect

Technician, Accounting III

Nashville, TN · On-site

$40K - $53K/yr

This role requires strong analytical and communication skills, knowledge of medical terminology and ... Prepares various in-depth financial data associated with refunds, invoices, recoupments ...

Shelby County

Retirement Counselor I (Finance)

Memphis, TN · On-site

$18.50 - $24/hr

Explains IRS tax regulations as it pertains to pension benefits, refunds and rollovers. * Acquires ... Ability to analyze data. * Ability to make mathematical calculations. * Proficient with Microsoft ...

MERCY HEALTH SERVICES INC

Billing Specialist

Smyrna, TN · On-site

$18 - $24.25/hr

Work Patient Refund reports. Assist with patient billing questions. Other duties assigned by ... Excellent analytical and problem-solving skills. Excellent Microsoft Office skills. Excellent EMR ...

GOVX

Risk Mitigation Associate - Fraud

La Vergne, TN · On-site

$20 - $23/hr

... refund delays and mitigate fraud. Investigate: Potential violations of Terms of Use and educate ... Support: Investigate, analyze, and resolve chargeback cases; gather documentation to dispute ...

J C FORD COMPANY

Accounts Payable Clerk

Columbia, TN · On-site

$24 - $26/hr

Record business transactions, including charges, refunds, and adjustments, in the general ledger ... Analytical ability to prepare cost/price variance analyses, and other billing calculations.

Pacesetter Health

Medical Billing Specialist

Brentwood, TN · On-site +1

$17.25 - $22.25/hr

Initiate refunds if necessary * Support RCM initiatives and relevant RCM efforts What you bring ... Strong analytical and problem-solving skills * Excellent attention to detail and highly organized

Mercy Health

Billing Specialist

Smyrna, TN · On-site

$18 - $24.25/hr

Work Patient Refund reports. Assist with patient billing questions. Other duties assigned by ... Excellent analytical and problem-solving skills. Excellent Microsoft Office skills. Excellent EMR ...

J C FORD COMPANY

Accounts Payable Clerk

Columbia, TN · On-site

$24 - $26/hr

Record business transactions, including charges, refunds, and adjustments, in the general ledger ... Analytical ability to prepare cost/price variance analyses, and other billing calculations. Possess ...

GovX

Risk Mitigation Associate - Fraud

La Vergne, TN · On-site

$20 - $23/hr

... refund delays and mitigate fraud. Investigate: Potential violations of Terms of Use and educate ... Support: Investigate, analyze, and resolve chargeback cases; gather documentation to dispute ...

GOVX

Risk Mitigation Associate - Fraud

La Vergne, TN · On-site

$20 - $23/hr

... refund delays and mitigate fraud. Investigate: Potential violations of Terms of Use and educate ... Support: Investigate, analyze, and resolve chargeback cases; gather documentation to dispute ...

J C FORD COMPANY

Accounts Payable Clerk

Columbia, TN · On-site

$24 - $26/hr

... refunds, and adjustments, in the general ledger. • Prepare and process ACH payments and checks ... Analytical ability to prepare cost/price variance analyses, and other billing calculations. • ...

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Showing results 41-60

All JobsRefund Analyst JobsRefund Analyst Jobs in Tennessee

Refund Analyst information

See Tennessee salary details

$28.1K

$66.5K

$118K

How much do refund analyst jobs pay per year?

As of Sep 4, 2026, the average yearly pay for refund analyst in Tennessee is $66,493.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $79,000.00 per year, depending on experience, location, and employer.

How does a refund analyst typically collaborate with other departments to resolve complex refund issues?

Refund Analysts often work closely with customer service, accounting, and sales teams to investigate and process complex refund requests. They coordinate with these departments to gather necessary documentation, verify transaction details, and ensure that all internal policies are followed. Clear communication and teamwork are essential for resolving discrepancies efficiently and maintaining customer satisfaction. This collaborative approach not only helps in accurate and timely refunds but also provides valuable insights for process improvement.

What are the key skills and qualifications needed to thrive as a refund analyst, and why are they important?

To thrive as a Refund Analyst, you need strong analytical abilities, attention to detail, and a background in finance, accounting, or business administration. Familiarity with ERP systems, spreadsheets, and financial software such as SAP or Oracle is typically required. Excellent problem-solving skills, effective communication, and customer service orientation are valuable soft skills in this role. These skills ensure accurate processing of refunds, reduce errors, and maintain strong client relationships, which are crucial for organizational reputation and financial integrity.

What is the difference between Refund Analyst vs Accounts Payable Specialist?

AspectRefund AnalystAccounts Payable Specialist
Primary RoleProcesses and manages customer refunds, investigates refund discrepanciesManages vendor invoices, processes payments, and maintains accounts payable records
Required SkillsFinancial analysis, attention to detail, customer serviceData entry, accounting software proficiency, organizational skills
Work EnvironmentFinance or customer service departments, often in retail or financial servicesAccounting or finance departments across various industries
CertificationsBasic accounting knowledge, sometimes relevant finance certificationsGenerally requires accounting or finance certifications

While both roles involve financial processes, a Refund Analyst focuses on processing refunds and resolving related issues, often in customer-facing environments. An Accounts Payable Specialist handles vendor payments and invoice management. Understanding these differences helps in choosing the right career path or job search focus.

How to become a refund analyst?

To become a refund analyst, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in finance, accounting, or a related field. Relevant skills include attention to detail, strong analytical abilities, and proficiency with spreadsheet and accounting software. Gaining experience in customer service or finance can also be beneficial for entry-level positions.

What does a refund analyst do?

A refund analyst reviews and processes refund requests, ensuring they comply with company policies and financial regulations. They analyze transaction data, identify discrepancies, and communicate with customers or internal teams to resolve issues efficiently. Strong attention to detail and proficiency with financial software are essential skills for this role.

What are popular job titles related to Refund Analyst jobs in Tennessee?

For Refund Analyst jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Refund Analyst jobs in Tennessee look for?

The top searched job categories for Refund Analyst jobs in Tennessee are:

Refund Analyst jobs near you
Infographic showing various Refund Analyst job openings in Tennessee as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, 5% Contract, and 1% Nights. Highlights an 81% Physical, 8% Hybrid, and 11% Remote job distribution, with an average salary of $66,493 per year, or $32 per hour.

Dispatcher

UNIFIED DISPOSAL PARTNERS LLC

Mount Pleasant, TN • On-site

$14.50 - $18.25/hr

Full-time

Posted 7 days ago

Job description

A customer service job description typically involvesactively listening to customer inquiries, addressing concerns, resolving complaints, providing information about products or services, processing orders, handling returns and exchanges, and maintaining customer satisfaction through effective communication and problem-solving skills, all while aiming to create a positive customer experience.

Key responsibilities may include:

  • Resolving customer issues:

    Troubleshooting problems, identifying solutions, and taking appropriate actions to address customer complaints or concerns.

  • Processing orders:

    Taking customer orders, verifying details, and ensuring accurate processing.

  • Handling returns and exchanges:

    Managing customer returns, processing refunds, and facilitating exchanges as needed.

  • Providing product information:

    Explaining features, benefits, and specifications of products or services to customers.

  • Maintaining customer records:

    Updating customer information, tracking interactions, and documenting details in CRM systems.

  • Building customer relationships:

    Establishing rapport with customers, actively listening to their needs, and providing personalized service.

  • Escalating complex issues:

    Identifying issues requiring further assistance and transferring them to the appropriate department or team.

  • Responding to customer inquiries:

    Answering questions about products, services, policies, and account details via phone, email, chat, or other channels.

  • Active listening skills:

    Paying full attention to customer concerns and understanding their needs.

  • Problem-solving abilities:

    Analyzing situations, identifying root causes, and finding effective solutions to customer issues.

  • Empathy and patience:

    Demonstrating understanding and compassion towards customers, especially during challenging situations.

  • Adaptability:

    Adjusting communication style and approach based on individual customer needs.

  • Technical proficiency:

    Familiarity with relevant computer systems, CRM software, and customer service tools.

  • Excellent communication skills:

    Clear and concise verbal and written communication to effectively interact with customers.

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