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Refund Analyst Jobs in Tennessee (NOW HIRING)

GOVX

Risk Mitigation Associate - Fraud

La Vergne, TN · On-site

$41K - $47K/yr

... refund delays and mitigate fraud. Investigate: Potential violations of Terms of Use and educate ... Support: Investigate, analyze, and resolve chargeback cases; gather documentation to dispute ...

GOVX

Risk Mitigation Associate - Fraud

La Vergne, TN · On-site

$20 - $23/hr

... refund delays and mitigate fraud. Investigate: Potential violations of Terms of Use and educate ... Support: Investigate, analyze, and resolve chargeback cases; gather documentation to dispute ...

Pacesetter Health

Medical Billing Specialist

Brentwood, TN · On-site +1

$17.25 - $22.25/hr

Initiate refunds if necessary * Support RCM initiatives and relevant RCM efforts What you bring ... Strong analytical and problem-solving skills * Excellent attention to detail and highly organized

J C FORD COMPANY

Accounts Payable Clerk

Columbia, TN · On-site

$24 - $26/hr

Record business transactions, including charges, refunds, and adjustments, in the general ledger ... Analytical ability to prepare cost/price variance analyses, and other billing calculations. Possess ...

GOVX

Risk Mitigation Associate - Fraud

La Vergne, TN · On-site

$41K - $47K/yr

... refund delays and mitigate fraud. Investigate: Potential violations of Terms of Use and educate ... Support: Investigate, analyze, and resolve chargeback cases; gather documentation to dispute ...

GovX

Risk Mitigation Associate - Fraud

La Vergne, TN · On-site

$20 - $23/hr

... refund delays and mitigate fraud. Investigate: Potential violations of Terms of Use and educate ... Support: Investigate, analyze, and resolve chargeback cases; gather documentation to dispute ...

GOVX

Risk Mitigation Associate - Fraud

La Vergne, TN · On-site

$20 - $23/hr

... refund delays and mitigate fraud. Investigate: Potential violations of Terms of Use and educate ... Support: Investigate, analyze, and resolve chargeback cases; gather documentation to dispute ...

Vaco LLC

Senior Accountant

Memphis, TN · On-site

$66K - $83K/yr

Provide ad hoc reporting and analysis on sales returns, refunds, discounts, and credit card transactions to support decision-making. Reconcile Accounts Receivable (AR) on a monthly basis, ensuring ...

Ole Red

Financial Accountant

Nashville, TN

... returns, refunds, cash, credit cards, and event receivables for retail and food and beverage ... Analyze cash, receivables, revenue, costs, and expenses to ensure recorded appropriately on a ...

Socket.dev

Financial Accountant

Nashville, TN · On-site

$65 - $90/hr

... returns, refunds, cash, credit cards, and event receivables for retail and food and beverage ... Analyze cash, receivables, revenue, costs, and expenses to ensure recorded appropriately on a ...

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All JobsRefund Analyst JobsRefund Analyst Jobs in Tennessee

Refund Analyst information

See Tennessee salary details

$28.1K

$66.5K

$118K

How much do refund analyst jobs pay per year?

As of Sep 6, 2026, the average yearly pay for refund analyst in Tennessee is $66,493.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $79,000.00 per year, depending on experience, location, and employer.

How does a refund analyst typically collaborate with other departments to resolve complex refund issues?

Refund Analysts often work closely with customer service, accounting, and sales teams to investigate and process complex refund requests. They coordinate with these departments to gather necessary documentation, verify transaction details, and ensure that all internal policies are followed. Clear communication and teamwork are essential for resolving discrepancies efficiently and maintaining customer satisfaction. This collaborative approach not only helps in accurate and timely refunds but also provides valuable insights for process improvement.

What are the key skills and qualifications needed to thrive as a refund analyst, and why are they important?

To thrive as a Refund Analyst, you need strong analytical abilities, attention to detail, and a background in finance, accounting, or business administration. Familiarity with ERP systems, spreadsheets, and financial software such as SAP or Oracle is typically required. Excellent problem-solving skills, effective communication, and customer service orientation are valuable soft skills in this role. These skills ensure accurate processing of refunds, reduce errors, and maintain strong client relationships, which are crucial for organizational reputation and financial integrity.

What is the difference between Refund Analyst vs Accounts Payable Specialist?

AspectRefund AnalystAccounts Payable Specialist
Primary RoleProcesses and manages customer refunds, investigates refund discrepanciesManages vendor invoices, processes payments, and maintains accounts payable records
Required SkillsFinancial analysis, attention to detail, customer serviceData entry, accounting software proficiency, organizational skills
Work EnvironmentFinance or customer service departments, often in retail or financial servicesAccounting or finance departments across various industries
CertificationsBasic accounting knowledge, sometimes relevant finance certificationsGenerally requires accounting or finance certifications

While both roles involve financial processes, a Refund Analyst focuses on processing refunds and resolving related issues, often in customer-facing environments. An Accounts Payable Specialist handles vendor payments and invoice management. Understanding these differences helps in choosing the right career path or job search focus.

How to become a refund analyst?

To become a refund analyst, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in finance, accounting, or a related field. Relevant skills include attention to detail, strong analytical abilities, and proficiency with spreadsheet and accounting software. Gaining experience in customer service or finance can also be beneficial for entry-level positions.

What does a refund analyst do?

A refund analyst reviews and processes refund requests, ensuring they comply with company policies and financial regulations. They analyze transaction data, identify discrepancies, and communicate with customers or internal teams to resolve issues efficiently. Strong attention to detail and proficiency with financial software are essential skills for this role.

What are popular job titles related to Refund Analyst jobs in Tennessee?

For Refund Analyst jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Refund Analyst jobs in Tennessee look for?

The top searched job categories for Refund Analyst jobs in Tennessee are:

Refund Analyst jobs near you
Infographic showing various Refund Analyst job openings in Tennessee as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, 5% Contract, and 1% Nights. Highlights an 81% Physical, 8% Hybrid, and 11% Remote job distribution, with an average salary of $66,493 per year, or $32 per hour.

Risk Mitigation Associate - Fraud

GOVX

La Vergne, TN • On-site

$41K - $47K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

The Risk Mitigation Associate Fraud is a full-time position responsible for supporting GOVXs efforts to prevent fraudulent activity, promote customer satisfaction through financial transaction processing, and minimize related financial losses. This role reports to the Risk Mitigation Manager and works closely with Member Services. 
 

KEY RESPONSIBILITIES 

  • Review: Orders flagged by automated fraud prevention systems; investigate account details, verify information via phone/email, and confirm or cancel orders.  
  • Assist: Verify customer data and account history to prevent refund delays and mitigate fraud.  Investigate: Potential violations of Terms of Use and educate customers to ensure compliance.  
  • Identify: Trends and communicate findings across departments to improve fraud prevention processes.  
  • Support: Investigate, analyze, and resolve chargeback cases; gather documentation to dispute unsupported claims. 

Requirements

Education/Experience: Associates degree (Bachelors preferred) and 1+ years in e-commerce fraud or risk management. 

Technical Proficiency: 

  • ERP:NetSuite or similar software. 
  • CRM: ServiceNow or similar enterprise level software 
  • Payments:Braintree and PayPal environments. 

Skills: Strong analytical, organizational, and problem-solving abilities; capable of prioritizing in a fast-paced environment. 

Attributes:  

  • Ability to perform well in a highly dynamic, diverse, and rapidly changing environment. 
  • Candidates with prior GOVX experience must have proven performance in these areas. 

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This role occasionally must lift and carry office equipment. Occasional evening, night, and weekend shifts are required during peak season (e.g. Black Friday)

Physical - This is a sedentary role.

Mental Problem solving, making decisions, interpreting data, organizing, and reading/write.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities: None

Travel Requirements: None

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Pay Range: $20.00 - $23.00 /hr.

Benefits

Paid Time Off, Paid Sick Leave, Paid Holidays

401(k) plan with discretionary match available

Medical, Dental, Vision, and Life Insurance

Flexible Spending Account (FSA), Health Savings Account (HSA)

Voluntary benefits including Critical Illness, Group Accident, Short Term Disability and Voluntary Life

Employee Referral Program

Discounts on the GOVX website