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Refund Analyst Jobs in Tennessee (NOW HIRING)

Cash Analyst

Nashville, TN ยท On-site

$55 - $75/hr

Process customer refunds * Resolve payment discrepancies with Billing dept. * Calculate allowance ... Strong analytical skills with attention to detail and problem-solving ability * Proficiency in ...

Cash Application Analyst I VIAJP00001558 * Hourly pay: $24/hr * Worksite: Leading digital streaming ... Research and resolve unapplied cash, payment discrepancies, chargebacks, refunds, and unidentified ...

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Cash Application Analyst I VIAJP00001558 * Hourly pay: $24/hr * Worksite: Leading digital streaming ... Research and resolve unapplied cash, payment discrepancies, chargebacks, refunds, and unidentified ...

Cash Analyst

Nashville, TN ยท On-site

$22.21/hr

Create credit and debit memos for chargebacks, refunds, and posting corrections while proactively ... Highly detail-oriented with strong analytical skills to manage tasks accurately and follow up ...

Tax Analyst

Memphis, TN ยท On-site

$106K/yr

Working refund fraud and identity theft. * Utilizing IDRS and program database report functions to ... Analyzing inventory data to present in interactive reports using Microsoft Excel. Performing data ...

Tax Analyst

Memphis, TN ยท On-site

$106K/yr

Working refund fraud and identity theft. * Utilizing IDRS and program database report functions to ... Analyzing inventory data to present in interactive reports using Microsoft Excel. Performing data ...

... refunds, and misapplied cash Partner with the Collections team to apply cash to the correct ... Strong analytical and problem-solving skills. Ability to manage high transaction volumes in a fast ...

Research credits/refund requests to determine the appropriate overpaid party. * Prepare refund ... Strong analytical skills * Skill in negotiating issues and resolving problems. * Excellent customer ...

Issue refunds or coordinate replacement shipments per company policy. * Collaborate with customer care to resolve return-related concerns. * Maintain detailed return records and analyze trends for ...

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Refund Analyst information

See Tennessee salary details

$28.1K

$66.5K

$118K

How much do refund analyst jobs pay per year?

As of Sep 5, 2026, the average yearly pay for refund analyst in Tennessee is $66,493.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $79,000.00 per year, depending on experience, location, and employer.

How does a refund analyst typically collaborate with other departments to resolve complex refund issues?

Refund Analysts often work closely with customer service, accounting, and sales teams to investigate and process complex refund requests. They coordinate with these departments to gather necessary documentation, verify transaction details, and ensure that all internal policies are followed. Clear communication and teamwork are essential for resolving discrepancies efficiently and maintaining customer satisfaction. This collaborative approach not only helps in accurate and timely refunds but also provides valuable insights for process improvement.

What are the key skills and qualifications needed to thrive as a refund analyst, and why are they important?

To thrive as a Refund Analyst, you need strong analytical abilities, attention to detail, and a background in finance, accounting, or business administration. Familiarity with ERP systems, spreadsheets, and financial software such as SAP or Oracle is typically required. Excellent problem-solving skills, effective communication, and customer service orientation are valuable soft skills in this role. These skills ensure accurate processing of refunds, reduce errors, and maintain strong client relationships, which are crucial for organizational reputation and financial integrity.

What is the difference between Refund Analyst vs Accounts Payable Specialist?

AspectRefund AnalystAccounts Payable Specialist
Primary RoleProcesses and manages customer refunds, investigates refund discrepanciesManages vendor invoices, processes payments, and maintains accounts payable records
Required SkillsFinancial analysis, attention to detail, customer serviceData entry, accounting software proficiency, organizational skills
Work EnvironmentFinance or customer service departments, often in retail or financial servicesAccounting or finance departments across various industries
CertificationsBasic accounting knowledge, sometimes relevant finance certificationsGenerally requires accounting or finance certifications

While both roles involve financial processes, a Refund Analyst focuses on processing refunds and resolving related issues, often in customer-facing environments. An Accounts Payable Specialist handles vendor payments and invoice management. Understanding these differences helps in choosing the right career path or job search focus.

How to become a refund analyst?

To become a refund analyst, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in finance, accounting, or a related field. Relevant skills include attention to detail, strong analytical abilities, and proficiency with spreadsheet and accounting software. Gaining experience in customer service or finance can also be beneficial for entry-level positions.

What does a refund analyst do?

A refund analyst reviews and processes refund requests, ensuring they comply with company policies and financial regulations. They analyze transaction data, identify discrepancies, and communicate with customers or internal teams to resolve issues efficiently. Strong attention to detail and proficiency with financial software are essential skills for this role.

What are popular job titles related to Refund Analyst jobs in Tennessee?

For Refund Analyst jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Refund Analyst jobs in Tennessee look for?

The top searched job categories for Refund Analyst jobs in Tennessee are:

Infographic showing various Refund Analyst job openings in Tennessee as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, 5% Contract, and 1% Nights. Highlights an 81% Physical, 8% Hybrid, and 11% Remote job distribution, with an average salary of $66,493 per year, or $32 per hour.

Cash Analyst

Imea

Nashville, TN โ€ข On-site

$55 - $75/hr

Other

Posted 4 days ago


Job description

Who Youers Work With:

The Revenue Accounting team of AB is in search of a Cash Analyst to join their U.S. Controllers organization. The candidate will report to the Manager of Revenue Accounting.

What You ll Do:

The Cash Analyst will be involved in the monthly close process, including preparing journal entries, bank account analysis and aging receivable analysis. This role partners with other departments including Accounts Payable, Billing, Treasury, General Accounting and international counterparts.

  • Record customer payments
  • Record incoming cash for non-customer payments
  • Record various outgoing non-supplier wire payments
  • Deposit and record physical checks
  • Reconcile bank statement transactions with ledger entries
  • Reconcile accounts receivable balances
  • Reconcile/resolve remittance on account/unapplied payments
  • Process customer refunds
  • Resolve payment discrepancies with Billing dept.
  • Calculate allowance for doubtful accounts/record reserve changes
  • Monitor integration of receivable and revenue transactions into ledger
  • Respond to internal and external inquiries, ad hoc requests and projects as required
What We looking For:
  • 2+ years of accounting experience
  • Bachelors degree in accounting
  • Understanding of US GAAP
  • Ability to communicate effectively, both verbally and in writing
  • Well-organized with the ability to prioritize and work independently
  • Strong analytical skills with attention to detail and problem-solving ability
  • Proficiency in standard desktop applications (excel, word, outlook, etc.)
About AB

We are a leading global investment management firm offering high-quality research and diversified investment services to institutional clients, retail investors, and private-wealth clients in major markets around the globe. With over 4,000 employees across 57 locations operating in 26 countries and jurisdictions, our ambition is simple: to be the most trusted investment firm in the world. We realize that its our people who give us a competitive advantage and drive success in the market, and our goal is to create an inclusive culture that rewards hard work.

Our culture of intellectual curiosity and collaboration creates an environment where you can thrive and do your best work. Whether youre producing thought-provoking research, identifying compelling investment opportunities, infusing new technologies into our business or providing thoughtful advice to our clients, we are fully invested in you. If youre ready to challenge your limits and empower your career, join us!

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