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Refugee Processing Center Jobs (NOW HIRING)

City of New York

CENTER DEPUTY DIRECTOR

Bronx, NY · On-site

... Refugee Job Center, and Residential Treatment Services Center. The Family Independence ... processes for public assistance to ensure that eligibility rules are adhered to and that the ...

City of New York

CENTER DEPUTY DIRECTOR

Bronx, NY · On-site

... Refugee Job Center, and Residential Treatment Services Center. The Family Independence ... processes for public assistance to ensure that eligibility rules are adhered to and that the ...

City of New York

CENTER DEPUTY DIRECTOR

Bronx, NY · On-site

$90K - $100K/yr

... Refugee Job Center, and Residential Treatment Services Center. The Family Independence ... processes for public assistance to ensure that eligibility rules are adhered to and that the ...

ROHINGYA CULTURE CENTER

Program Director

Chicago, IL

$50K/yr

Rohingya Culture Center, 2740 W. Devon Ave. Chicago, IL 60659 Schedule / Duration: 40 hours a week ... RCC serves not only the Rohingya but also other refugee and immigrant communities seeking ...

Apply Early

ROHINGYA CULTURE CENTER

Program Director

Chicago, IL

$50K/yr

Rohingya Culture Center, 2740 W. Devon Ave. Chicago, IL 60659 Schedule / Duration: 40 hours a week ... RCC serves not only the Rohingya but also other refugee and immigrant communities seeking ...

ROHINGYA CULTURE CENTER

Program Director

Chicago, IL · On-site

$50K/yr

Rohingya Culture Center, 2740 W. Devon Ave. Chicago, IL 60659 Schedule / Duration: 40 hours a week ... RCC serves not only the Rohingya but also other refugee and immigrant communities seeking ...

Apply Early

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How much do refugee processing center jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for refugee processing center in the United States is $25.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $29.57 per hour, depending on experience, location, and employer.

What are some common challenges faced by staff working in a Refugee Processing Center?

Staff working in a Refugee Processing Center often encounter challenges such as managing high caseloads, addressing language barriers, and navigating the complex emotions that accompany people seeking asylum or resettlement. Adapting to evolving immigration policies and regulations can add to the complexity, requiring ongoing training and flexibility. However, teams are typically supportive and multidisciplinary, working collaboratively with interpreters, case workers, and government agencies to streamline the process. These challenges are balanced by the rewarding opportunity to make a meaningful impact on the lives of refugees.

What are the key skills and qualifications needed to thrive in the Refugee Processing Center position, and why are they important?

To thrive at a Refugee Processing Center, you need knowledge of immigration procedures, meticulous organizational skills, and cultural competency, often supported by a background in social work, international relations, or public administration. Familiarity with case management software, government databases, and secure communications protocols is usually required. Excellent interpersonal communication, empathy, and the ability to remain calm under pressure help individuals excel in this role. These skills are essential for ensuring accurate, timely processing and sensitive support to vulnerable populations in often fast-paced or emotionally charged environments.

What is a Refugee Processing Center job?

A Refugee Processing Center job involves assisting in the processing of refugee applications for resettlement. Employees may work on case management, data entry, legal documentation, or refugee interviews. The goal is to ensure that individuals seeking asylum or resettlement meet the necessary requirements and move through the system efficiently. These roles often require strong organizational skills, cultural sensitivity, and knowledge of immigration policies.

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Refugee Processing Center jobs near you

Program Manager, Refugee Processing

HIAS Inc.

Silver Spring, MD • On-site

Other

Posted 19 days ago

Job description

POSITION SUMMARY:

HIAS seeks a Program Manager, Refugee Processing to support refugee arrivals through the Program of Initial Resettlement (PIR) funded by the Office of Refugee Resettlement (ORR). The Program Manager, Refugee Processing will work closely with ORR, the State Departments Refugee Processing Center (RPC), HIAS affiliates across the country, Resettlement Support Centers (RSC), International Organization for Migration (IOM), U.S. national Resettlement Agencies (RAs) and other stakeholders to ensure a streamlined process for coordinating and bringing refugees approved for admission to the United States. They are involved in all aspects of pre-arrival oversight, which includes case processing, facilitation of case placement and assurance, case transfers, refugee travel, and data review and monthly and annual reconciliation of arrivals. The Program Manager, Refugee Processing also provides support for other program-related activities, including, but not limited to, training, technical assistance, and monitoring. The Program Manager also provides staff supervision.

Note, this is a temporary position that starts ASAP and ends September 29, 2026, with possible extension. The salary range for this position is $75,000-85,000.

ESSENTIAL FUNCTIONS:

  • Oversees the daily operations of the pre-arrival team and ensures the efficient execution of all pre-arrival functions, such as the processing of refugee cases, review and analysis of weekly allocations reports, transfers of refugee cases and supports the pre arrival team in maintaining smooth and effective pre arrival operations.
  • Provides strategic oversight and planning for pre-arrival operations and to enhance affiliate capacities; updates internal processes and systems to align with changes in refugee processing, including overseas changes, and provides timely updates to affiliates.
  • Maintains ongoing communication with affiliates to be current with changes in affiliate programming and capacity on a weekly and monthly basis; adjusts allocations based on affiliate updates to ensure seamless allocation and assurance of cases.
  • Communicates with ORR, affiliates and other stakeholders to address pre-arrival issues.
  • Supports affiliates with capacity changes and provides guidance on when affiliates may assure or return cases.
  • Oversees data collection and supports with reporting of refugee arrivals and reconciliation; also supports with quarterly and semi-annual report of pre-arrival activities.
  • Ensures communication through various pre-arrival inboxes are maintained and well-staffed.
  • Provides affiliates with guidance and support on family reunification, as necessary, to ensure families understand the latest policies and procedures to support their family reunification plans.
  • Provides training and technical assistance to affiliates on all pre-arrival aspects of the refugee program, including onboarding and offering refresher trainings to affiliates.
  • Provides affiliates with weekly and monthly updates on pre-arrival activities and shares important data and changes in pre-arrival policies during affiliate calls and in affiliate newsletter updates.
  • Assists, as necessary, with other program-related activities, such as training, monitoring and network expansion.
  • Performs administrative duties, including review and approval of timecards, scheduling staff time off and scheduling and recording affiliate meetings for reporting.
  • Supervises and mentors staff and provides opportunities for growth and professional development to program services.
  • Provides support for other pre- and post-arrival functions as needed.

QUALIFICATIONS & REQUIREMENTS:

  • Undergraduate degree required.
  • 3-5 years of relevant experience.
  • Knowledge of U.S. Refugee Program required; previous work experience at a resettlement affiliate strongly preferred.
  • Knowledge of Microsoft 365 platform, including SharePoint and MS Teams, preferred; proficiency in Microsoft Excel, PowerPoint and Word is essential.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills to maintain key relationships with program staff at HIAS affiliates and other national voluntary agencies.
  • Well-organized and detail-oriented; ability to work under pressure and meet deadlines.
  • Attentive to detail; self-starter able to manage and carry out varied functions of multi-faceted program.

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