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Refresh Jobs in Florida (NOW HIRING)

Desktop/Laptop installation, book end users schedule for upgrade/refresh, perform user's existing computer system/software/data/printer installed/configuration settings intake prior any upgrade ...

Virtual Training and Visual Refresh across the region. This is a hands-on role where attention to detail, strong follow-through, and the ability to take ownership and drive initiatives forward will ...

This role supports all brand amenities, including Refresh & Recovery, The Tank, EGYM, and Locker Rooms. The Wellness & Recovery Specialist focuses on providing exceptional service by supporting ...

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Refresh information

What is a refresh?

In a professional context, 'Refresh' is not typically recognized as a standard job title. However, it may refer to a role or project focused on updating or revitalizing certain products, services, websites, or business processes within an organization. For example, a 'Website Refresh Project Manager' would oversee the process of redesigning or updating a company's website to improve functionality or appearance. The specifics of a 'Refresh' role can vary widely depending on the industry and organizational needs. If you see this term in a job listing, it's best to review the job description for further details.

What are some common challenges faced by professionals in refresh project roles, and how can they be addressed?

Professionals managing refresh projects, such as IT hardware or software upgrades, often encounter challenges like coordinating across multiple departments, minimizing downtime, and ensuring compatibility with existing systems. Effective communication and detailed planning are essential to address these issues, as is building contingency plans for unexpected obstacles. Collaboration with stakeholders and regularly scheduled progress updates help ensure the project stays on track and meets organizational needs.

What are the key skills and qualifications needed to thrive as a refresh technician, and why are they important?

To thrive as a Refresh Technician, you need strong technical knowledge of computer hardware, operating systems, and troubleshooting, often supported by an associate degree or relevant IT certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with imaging software, asset management systems, and ticketing tools is essential for efficiently deploying and maintaining devices. Excellent problem-solving skills, attention to detail, and customer service orientation set outstanding technicians apart in this role. These skills ensure seamless technology upgrades, minimize downtime, and deliver a positive user experience during hardware refresh projects.

What is the difference between Refresh vs Data Analyst?

AspectRefreshData Analyst
Required CredentialsTypically a high school diploma or equivalent; certifications in data visualization or basic analyticsBachelor's degree in data science, statistics, or related field; often certifications in data analysis tools
Work EnvironmentData entry, updating databases, and maintaining information systemsAnalyzing data, creating reports, and providing insights for decision-making
Employer & Industry UsageCommon in retail, logistics, and administrative sectorsUsed across finance, marketing, healthcare, and technology industries

While both roles involve working with data, a Refresh primarily focuses on updating and maintaining existing data, whereas a Data Analyst interprets data to generate insights and support strategic decisions. Understanding these differences helps in choosing the right career path or job search focus.

Infographic showing various Refresh job openings in Florida as of August 2026, with employment types broken down into 68% Full Time, 27% Part Time, and 5% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution.

Senior Desktop Support Engineer

MDAEdge

Clearwater, FL • On-site

Full-time

Re-posted 29 days ago


Job description

Job Summary:
MDAEdge is a company seeking a Senior Desktop Support Engineer to provide technical assistance and support for desktop and laptop systems. The role involves managing ticket queues, coordinating with vendors, and providing IT support for events and emergencies.
Responsibilities:
• 4-7 years of experience in Desktop Support Engineer.
• 4-7 years of experience in Desktop Management - Infrastructure Services (IS)
• Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required.
• Application support: Include all applications in the computer. If this is the global application, coordinate with the second level team to resolve the issues.
• PC: Desktop/Laptop installation, book end users schedule for upgrade/refresh, perform user's existing computer system/software/data/printer installed/configuration settings intake prior any upgrade/refresh, and ensure they are as per order in the upgraded/refreshed computer.
• Printers: Support all printers, support network configuration, driver installation, and vendor coordination for setup/repair of faulty devices, etc.
• Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
• Excellent understanding of Windows 10/11 OS, Android OS Mac OS, MS Office, Basic LAN /WAN Issues, Wi-Fi Configuration, Application Software Configuration, VOIP Phone, Software installations
• Provide onsite and remote technical assistance to End Users.
• Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement.
• Respond to end-user requests for updates on ticket status and promptly follow up as needed.
• Develop standard configuration and documentation, Develop installation and configuration procedures documentation (KB/KEDB and SOPs)
• Coordinate with vendors for provision of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacement)
• Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.
• Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support
• Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
• Good understanding of O365 and related support activities? Good understanding of Active Directory User/Group Management, DNS, Group Policy, Networking and Firewall
• Providing 2nd line technical support, incident & problem management through effective management of Service Desk Tool
• Experience of working within SLAs and ITIL processes
• Effective written and verbal communication skills
• Very strong people skills to manage multiple stakeholders including users, senior management, IT teams, project teams, vendors.
Qualifications:
Required:
• 4-7 years of experience in Desktop Support Engineer.
• 4-7 years of experience in Desktop Management - Infrastructure Services (IS)
• Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required.
• Application support: Include all applications in the computer. If this is the global application, coordinate with the second level team to resolve the issues.
• PC: Desktop/Laptop installation, book end users schedule for upgrade/refresh, perform user's existing computer system/software/data/printer installed/configuration settings intake prior any upgrade/refresh, and ensure they are as per order in the upgraded/refreshed computer.
• Printers: Support all printers, support network configuration, driver installation, and vendor coordination for setup/repair of faulty devices, etc.
• Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
• Excellent understanding of Windows 10/11 OS, Android OS Mac OS, MS Office, Basic LAN /WAN Issues, Wi-Fi Configuration, Application Software Configuration, VOIP Phone, Software installations
• Provide onsite and remote technical assistance to End Users.
• Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement.
• Respond to end-user requests for updates on ticket status and promptly follow up as needed.
• Develop standard configuration and documentation, Develop installation and configuration procedures documentation (KB/KEDB and SOPs)
• Coordinate with vendors for provision of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacement)
• Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.
• Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support
• Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
• Good understanding of O365 and related support activities? Good understanding of Active Directory User/Group Management, DNS, Group Policy, Networking and Firewall
• Providing 2nd line technical support, incident & problem management through effective management of Service Desk Tool
• Experience of working within SLAs and ITIL processes
• Effective written and verbal communication skills
• Very strong people skills to manage multiple stakeholders including users, senior management, IT teams, project teams, vendors.
Company:
The world doesn't have a talent shortage. It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is headquartered in Sheridan, WY, US, , with a team of 51-200 employees. The company is currently Growth Stage.