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Refinery Training Jobs (NOW HIRING)

Our North Pole Refinery built in 1985 is a 22,000 bbl/day facility, producing heating fuel ... training program will have an opportunity to advance to the Operator 1 position. * Learn the ...

Workday Training Lead

Columbus, OH ยท On-site +1

$70 - $80/hr

Support light instructional design work as needed to refine curriculum and content. Training Delivery & Coordination * Lead engaging virtual and in-person training sessions prior to go-live.

Design and refine training programs, materials, and methodologies to meet organizational and employee needs. * Develop and approve SOP (Standard Operating Procedure) Documentation and additional ...

Partners with Instructors to develop and refine delivery plans, agendas, activities, simulations, and skill checks in a hybrid learning environment * Implements simulation-based training experiences ...

Instructor Trainer

Austin, TX ยท On-site

$42/hr

Format, review, and refine training content developed by subject matter experts and other team members to ensure clarity, consistency, accessibility, and instructional effectiveness. * Maintain and ...

Manager Refinery Safety

Ardmore, OK ยท On-site

$63K - $84K/yr

Assure training of refinery personnel in fire protection/fire prevention and other aspects of emergency response. * Manage departmental operating budget and exercises appropriate controls. * Maintain ...

Use feedback to refine training materials and address evolving needs. Stakeholder Engagement * Collaborate with clients on tailored training solutions. * Maintain strong relationships with internal ...

Use feedback to refine training materials and address evolving needs. Stakeholder Engagement * Collaborate with clients on tailored training solutions. * Maintain strong relationships with internal ...

Assure training of refinery personnel in fire protection/fire prevention and other aspects of emergency response. * Manage departmental operating budget and exercises appropriate controls. * Maintain ...

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Refinery Training information

See salary details

$35.5K

$41.9K

$47.5K

How much do refinery training jobs pay per year?

As of Jun 10, 2026, the average yearly pay for refinery training in the United States is $41,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $47,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals in refinery training roles, and how can they be addressed?

Professionals in refinery training often face challenges such as keeping training materials up-to-date with evolving safety regulations and technological advancements, engaging a diverse workforce with varying experience levels, and coordinating training schedules around shift work. To address these challenges, trainers can collaborate closely with operations and safety teams, utilize a mix of hands-on and digital training methods, and regularly solicit feedback from trainees to continually improve course content. Staying proactive and adaptable helps ensure training remains effective and relevant.

What is the difference between Refinery Training vs Refinery Operator?

AspectRefinery TrainingRefinery Operator
Required CredentialsCertifications in safety, process operations, and technical trainingOn-the-job training, technical certifications, and sometimes a high school diploma or equivalent
Work EnvironmentClassroom settings, hands-on training facilities, and simulation labsPlant floors, control rooms, and operational areas within refineries
Employer & Industry UsageTraining providers, technical schools, and refinery companies for employee developmentRefinery facilities, oil and gas companies, and energy sector employers

Refinery Training focuses on educating individuals through courses and certifications to prepare them for roles in refinery operations, while Refinery Operators are trained workers who perform daily operational tasks within refineries. Both roles are essential in the oil and gas industry, with training serving as a foundation for operational roles.

What is refinery training?

Refinery training refers to specialized education and hands-on instruction provided to workers in oil refineries and petrochemical plants. This training covers topics such as safety protocols, equipment operation, process controls, emergency response, and regulatory compliance. Proper refinery training ensures that employees understand how to safely operate complex machinery, respond to hazardous situations, and maintain efficient production processes. It is essential for preventing accidents, minimizing downtime, and ensuring a safe working environment for all staff.

What are the key skills and qualifications needed to thrive in Refinery Training, and why are they important?

To thrive in Refinery Training, you need a solid understanding of refinery operations, process safety, and industry regulations, typically supported by experience in chemical or mechanical engineering and relevant certifications. Familiarity with Learning Management Systems (LMS), simulation software, and safety compliance tools is essential. Excellent communication, instructional skills, and adaptability help trainers engage diverse learner groups and address operational challenges. These skills ensure effective knowledge transfer, regulatory compliance, and a safer, more efficient refinery workforce.
More about Refinery Training jobs
What cities are hiring for Refinery Training jobs? Cities with the most Refinery Training job openings:
What states have the most Refinery Training jobs? States with the most job openings for Refinery Training jobs include:
Infographic showing various Refinery Training job openings in the United States as of June 2026, with employment types broken down into 100% As Needed. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,940 per year, or $20.2 per hour.
Intake Training Team Lead

Intake Training Team Lead

DiPasquale Moore

Kansas City, MO โ€ข On-site

Full-time

Posted 11 days ago


Job description

Position Overview
The Training Team Lead is responsible for leading the development, coordination, and delivery of training programs within the Intake Department. This role is a key leadership opportunity for a high-performing team member to drive consistency, elevate performance, and strengthen the overall effectiveness of the Intake team.
The Training Team Lead partners closely with department leadership to identify training needs, improve onboarding and ongoing development, and ensure team members are equipped to meet performance expectations and deliver excellent client experience.
Key Responsibilities
Training Development, Delivery & Curriculum Design
  • Design, develop, and maintain a structured Intake training curriculum, including onboarding and ongoing development programs
  • Build and continuously refine curriculum to align with Intake processes, performance expectations, and business goals
  • Deliver training through group sessions, workshops, and one-on-one coaching
  • Ensure curriculum incorporates core competencies such as call handling, case qualification, and client experience
  • Update training materials and curriculum based on performance data, feedback, and process changes
  • Develop and maintain a structured Intake training curriculum, including clearly defined learning paths, modules, and performance milestones

The Intake curriculum will include, but is not limited to:
  • New Hire Onboarding Program (systems, processes, call handling fundamentals)
  • Core Skills Training (call flow, client communication, case qualification, objection handling)
  • Systems & Tools Training (CRM, call software, documentation standards)
  • Quality & Compliance Standards (QA expectations, script adherence, legal sensitivities)
  • Advanced & Ongoing Development (performance coaching, skill refinement, updates to processes)
  • Refresher & Remediation Training for underperforming team members

Team Leadership & Development
  • Serve as the primary point of contact for all training-related initiatives within Intake
  • Mentor and support team members through coaching, feedback, and skill development
  • Partner with supervisors to reinforce performance expectations and accountability
  • Foster a culture of continuous improvement, engagement, and professional growth

Program Assessment & Performance Improvement
  • Monitor training effectiveness using KPIs, call reviews, and team performance data
  • Identify skill gaps and implement targeted coaching or training solutions
  • Continuously refine training programs to improve team outcomes and consistency

Collaboration & Coordination
  • Partner with Intake leadership to align training with departmental goals and performance standards
  • Ensure training content aligns with firm policies, procedures, and client service expectations

Documentation & Reporting
  • Track training completion, participation, and progress of team members
  • Maintain updated SOPs and training documentation
  • Provide regular reporting on training impact and team performance trends

Key Performance Indicators (KPIs)
Success in this role will be measured by measurable improvements in training effectiveness, team performance, and operational consistency:
  • Time to Full Productivity
  • Decrease the time required for new hires to meet established performance benchmarks
  • Call Quality Performance
  • Increase average QA scores and consistency across all Intake team members
  • Conversion Rate
  • Improve the percentage of qualified leads converted to retained/signed cases
  • Training Completion & Knowledge Retention
  • Achieve 100% completion of required training with demonstrated retention and application of knowledge
  • Coaching Effectiveness
  • Drive measurable performance improvement in individuals receiving targeted coaching
  • Process Adherence
  • Increase consistency and accuracy in following Intake procedures, scripts, and workflows
  • Training Satisfaction & Engagement
  • Maintain strong feedback scores reflecting training effectiveness, clarity, and support

Qualifications
  • Demonstrated success in an Intake role or similar position
  • Strong communication and coaching skills with the ability to develop others
  • Proven ability to lead by example and influence team performance
  • Strong organizational and time management skills
  • Ability to analyze performance data and identify improvement opportunities
  • Proactive, solutions-oriented mindset with a focus on team success

Preferred Experience
  • Experience assisting with training, mentoring, or onboarding new team members
  • Experience developing or improving SOPs or training materials
  • Strong understanding of Intake processes, systems, and performance expectations