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Referral Supervisor Jobs (NOW HIRING)

Chapa-De

Referrals Supervisor

Grass Valley, CA · On-site

$30.50 - $35.55/hr

Join Chapa-De as our Referral Supervisor and empower a team that connects patients to the specialty care they need through strong leadership, collaboration, and continuous improvement. Hourly Pay ...

Chapa-De

Referrals Supervisor

Grass Valley, CA · On-site

$30.50 - $35.55/hr

Join Chapa-De as our Referral Supervisor and empower a team that connects patients to the specialty care they need through strong leadership, collaboration, and continuous improvement. Hourly Pay ...

Chapa-De

Referrals Supervisor

Grass Valley, CA · On-site

$30.50 - $35.55/hr

Join Chapa-De as our Referral Supervisor and empower a team that connects patients to the specialty care they need through strong leadership, collaboration, and continuous improvement. Hourly Pay ...

Chapa-De

Referrals Supervisor

Grass Valley, CA

$30.50 - $35.55/hr

Join Chapa-De as our Referral Supervisor and empower a team that connects patients to the specialty care they need through strong leadership, collaboration, and continuous improvement. Hourly Pay ...

Chapa-De

Referrals Supervisor

Grass Valley, CA

$30.50 - $35.55/hr

Join Chapa-De as our Referral Supervisor and empower a team that connects patients to the specialty care they need through strong leadership, collaboration, and continuous improvement. Hourly Pay ...

THE CLINIC INC

Referral Clerk

Los Angeles, CA · On-site

$22 - $25/hr

Under the direction of the Referral Supervisor, the position assists patients with referral needs and to connect patient services with outside resources. Essential Duties and Responsibilities:

Cano Health

Supervisor, Referrals

Jupiter, FL · On-site

Job Summary The Referral Supervisor provides day-to-day leadership, oversight, and support for the referral coordination team. This role is responsible for supervising team activities, optimizing ...

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Referral Supervisor information

See salary details

$29K

$57.5K

$77.5K

How much do referral supervisor jobs pay per year?

As of Aug 7, 2026, the average yearly pay for referral supervisor in the United States is $57,451.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What does a referral supervisor do?

A Referral Supervisor oversees the process of managing and coordinating referrals within an organization, often in healthcare or social services settings. They ensure that referrals are processed efficiently, monitor the performance of referral coordinators, and maintain communication between staff, clients, and external partners. Their responsibilities may also include training staff, addressing issues or delays in the referral process, and ensuring compliance with regulations and organizational policies.

What is the difference between Referral Supervisor vs Referral Coordinator?

AspectReferral SupervisorReferral Coordinator
Required CredentialsTypically requires a bachelor's degree in healthcare administration or related fieldOften requires a high school diploma or associate degree, with some roles preferring healthcare-related certifications
Work EnvironmentSupervises staff in healthcare facilities, coordinating between departmentsWorks directly with patients and healthcare providers to manage referrals
Employer & Industry UsageUsed in hospitals, clinics, and healthcare organizations for overseeing referral processesCommonly found in outpatient clinics, insurance companies, and healthcare providers for handling patient referrals

The Referral Supervisor typically oversees the referral process, managing staff and ensuring smooth operations, while the Referral Coordinator handles day-to-day referral tasks, working directly with patients and providers. Both roles are essential in healthcare settings but differ mainly in scope and responsibilities.

What are some common challenges a referral supervisor faces and how can they effectively address them?

Referral Supervisors often encounter challenges such as managing high referral volumes, ensuring timely processing, and maintaining clear communication between providers, patients, and insurance companies. To address these, strong organizational skills and a proactive approach to workflow management are essential. Building effective relationships with clinical staff and regularly training the referral team can help streamline processes, reduce errors, and improve patient satisfaction. Staying updated on insurance requirements and leveraging technology for tracking referrals can also enhance efficiency.

What are the key skills and qualifications needed to thrive as a referral supervisor, and why are they important?

To thrive as a Referral Supervisor, you need a solid understanding of healthcare referral processes, supervisory experience, and familiarity with medical terminology, often supported by a degree in healthcare administration or a related field. Proficiency in referral management software, electronic health records (EHRs), and compliance with HIPAA regulations is typically required. Strong leadership, organizational skills, and effective communication help ensure smooth team workflow and high-quality patient service. These abilities are crucial for coordinating referrals efficiently, maintaining regulatory compliance, and fostering a collaborative healthcare environment.
More about Referral Supervisor jobs
What states have the most Referral Supervisor jobs? States with the most job openings for Referral Supervisor jobs include:
What job categories do people searching Referral Supervisor jobs look for? The top searched job categories for Referral Supervisor jobs are:
Referral Supervisor jobs near you
Infographic showing various Referral Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 16% Part Time, and 17% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $57,451 per year, or $27.6 per hour.

Referral Supervisor

Tryon Medical Partners

Charlotte, NC • On-site

Full-time

Re-posted 28 days ago

Job description

Referral Supervisor 
 
General Job Summary:  

The Supervisor, Referrals oversees day-to-day operations of the centralized referral authorization function, ensuring timely, accurate, and efficient processing of referral requests. This role leads a team responsible for referral coordination and authorization activities, supporting patient access to care while maintaining compliance with payer requirements and organizational standards.
The Supervisor drives workflow consistency, team performance, and quality outcomes, while supporting training, audit readiness, and continuous improvement across referral operations.


(This is a full time position that will support our TPC team at Southpark Monday to Friday 8 am to 5 PM)
Primary Job Responsibilities:
 
Referral Operations & Workflow Management
  • Coordinates and supervises daily referral authorization activities, ensuring timely processing of referral requests from clinics
  • Assigns and prioritizes work to support efficient workflow and patient access to specialty care
  • Monitors referral status and facilitates resolution to ensure timely authorization and scheduling
  • Ensures adherence to standardized referral workflows, payer requirements, and documentation standards
  • Maintains clinician distribution lists and workflow assignments to support efficient referral routing
People Leadership & Team Development
  • Supervises referral team members, including scheduling, timekeeping, and attendance management
  • Conducts regular check-ins and performance evaluations to support accountability and development
  • Participates in recruitment, interviewing, hiring, onboarding, and training of referral staff
  • Provides coaching and feedback to ensure consistency, accuracy, and strong performance
  • Partners with leadership and Human Resources to address performance concerns and implement corrective action as needed
  • Promotes team engagement through recognition and a supportive, service-oriented environment
Quality, Compliance & Audit Readiness
  • Monitors quality metrics, including rework rates, error trends, and audit findings
  • Oversees audit processes and ensures compliance with organizational policies and payer requirements
  • Identifies gaps in performance and partners with leadership to develop and implement corrective action plans
  • Ensures accurate documentation, referral processing, and adherence to established standards
Operational Performance & Issue Resolution
  • Monitors team productivity and workflow efficiency, addressing barriers to performance in a timely manner
  • Troubleshoots clinician and clinic concerns related to referral processes and escalates issues as needed
  • Serves as a subject matter resource for referral workflows, policies, and payer requirements
  • Ensures timely resolution of issues impacting patient access or referral completion
Training, Workflow Standardization & Process Improvement
  • Supports development and reinforcement of standardized workflows and training materials
  • Ensures team members are fully onboarded, trained, and aligned with current processes and expectations
  • Identifies opportunities for process improvements and implements changes to improve efficiency, accuracy, and patient access
  • Promotes consistency in referral processing and reduces rework through clear workflows and expectations

Education and Experience
Required
  • High School diploma or equivalent
  • Experience in a medical office or healthcare setting supporting referral coordination, scheduling, or patient access
  • Experience using electronic health records (EHR systems)
  • Strong organizational, problem-solving, and communication skills
  • Experience working with payer authorization or referral processes
Preferred
  • Associate degree or equivalent combination of education and experience
  • Experience in centralized referral or authorization functions
  • Experience in a lead or supervisory role
  • Experience with quality monitoring, audits, or process improvement

Physical Requirements
  • Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
  • Must be able to lift and support weight of 35 pounds.
  • Ability to concentrate on details.
  • Use of computers for long periods of time.

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